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National Equipment Services

5.0 (2 reviews)
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Amy's Appliance Repair

Amy's Appliance Repair

1.0
(1 review)

A year ago, I found this place via the Yellow Pages. Looking for someone to fix a fridge when you…read moreare out of warranty is not so easy. And ours was out of warranty. Our problem was the ice maker went kablooey and needed to be replaced. I called this place and they came over - promptly & on time - to look at it and estimate it. Basically a chick & the guy that does the work. Then they gave me the bad news. I'd need a part and it was gonna cost me $350 to repair and the part had to be ordered. Ugh. Like an idiot, I agreed to repair it. They told me they part would get there in 2 working days and we set up a revisit & repair time. The day came & went. I called and the chick on the other end tells me that the part didn't arrive. No call? I took a day off for their re-visit. When I called the owner to complain about the lack of communication and waste of my time...the response I got was just "sorry." Oh and she did tell me she was a "God fearing woman". Good for her. I don't care. She may be "God fearing" but obviously she skipped the parts in the Bible about ethical business practices. Later that day the part miraculously arrived and later that day similar looking chick and same repair guy come to fix it. After making a huge mess and taking some time, the fridge was 'fixed' and I was $350 poorer. But we could put whatever food hadn't spoiled back into the unit. Fast track 3 months later - post their guarantee period and the ice unit breaks again. It was freezing up like it did before but the fridge didn't croak. Calling them to complain about a replacement part's failing wasn't going to get me anywhere except more money out of me. So I passed. We've replaced the fridge since then. Wasn't worth paying that kind of money again. Word to the wise. Stay clear of this shop. Unless you believe your appliance will get fixed by the grace of God with a fat hand on your checkbook will gain you entry into the Gates of Heaven - they are not worth the aggravation. And note to yourself - if you've bought a unit - somehow extended warranty's from Lowe's or Sear's are a good investment. Get them. Renew them. It will save you money down the road. And you won't have to call Amy's Appliances. Ever.

National Equipment Services - localservices - Updated July 2026

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