I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Excellent service! We love Evan, he shows up, he's in, he's out, things are fixed and when the odd…read morething happens and something isn't fixed all the way, he comes back!! Professional and did I mention, quick? The value is there especially with prices of appliances so high now, and a lot of them are junk.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Great service and very helpful. Was impressed by the quick response time and the knowledgeable…read moretechnician.

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

Rushed service, over priced, needed a simple diagnosis with a simple breakdoen for home warranty…read moreand couldnt get it, just a useless lump sum. rude managent and leaning to racist remarks. All I said was that I dont want to be "screwed" and the manager over the phone said I was being "disrespectful", but then he mentioned something about knowing my "culture" seem to be leaning racist. All I wanted was at least half of my 129$ fee back and get a lose lose situation

I called Mr. Appliance and they came out when they said they would. I called Mr. Appliance because…read moreneither ice maker on my Whirlpool refrigerator did not work. They came out and diagnosed the problem and ordered the parts. The parts came and they came out to fix. Problem is, one of the parts was broke in shipping. They reordered the part. It came and then they came out to fix it. That was visit #3. The very young man put the parts in. The lower ice maker worked. The upper did not. So far this has cost us $659.00. He came out a forth time and he said he thought it needed two new water valves. That would be around $250.00 and he didn't sound real sure that that was the problem. I told him no. The refrigerator is 5 1/2 years old. I should have just bought a new refrigerator and put the old one in the garage as a backup to store soda, etc. So, I have an ice maker that dumps ice in a bin in the lower drawer but no dispenser in the door. $659.00. I had an appliance tech tell me a few years ago to not buy Samsung, or LG refrigerator as their compressors don't last. I am now adding Whirlpool to the list. He told me to go with Frigidaire or Amana. I do use Frigidaires in my rental properties and they have been holding up real well.

A year ago, I found this place via the Yellow Pages. Looking for someone to fix a fridge when you…read moreare out of warranty is not so easy. And ours was out of warranty. Our problem was the ice maker went kablooey and needed to be replaced. I called this place and they came over - promptly & on time - to look at it and estimate it. Basically a chick & the guy that does the work. Then they gave me the bad news. I'd need a part and it was gonna cost me $350 to repair and the part had to be ordered. Ugh. Like an idiot, I agreed to repair it. They told me they part would get there in 2 working days and we set up a revisit & repair time. The day came & went. I called and the chick on the other end tells me that the part didn't arrive. No call? I took a day off for their re-visit. When I called the owner to complain about the lack of communication and waste of my time...the response I got was just "sorry." Oh and she did tell me she was a "God fearing woman". Good for her. I don't care. She may be "God fearing" but obviously she skipped the parts in the Bible about ethical business practices. Later that day the part miraculously arrived and later that day similar looking chick and same repair guy come to fix it. After making a huge mess and taking some time, the fridge was 'fixed' and I was $350 poorer. But we could put whatever food hadn't spoiled back into the unit. Fast track 3 months later - post their guarantee period and the ice unit breaks again. It was freezing up like it did before but the fridge didn't croak. Calling them to complain about a replacement part's failing wasn't going to get me anywhere except more money out of me. So I passed. We've replaced the fridge since then. Wasn't worth paying that kind of money again. Word to the wise. Stay clear of this shop. Unless you believe your appliance will get fixed by the grace of God with a fat hand on your checkbook will gain you entry into the Gates of Heaven - they are not worth the aggravation. And note to yourself - if you've bought a unit - somehow extended warranty's from Lowe's or Sear's are a good investment. Get them. Renew them. It will save you money down the road. And you won't have to call Amy's Appliances. Ever.

My refrigerator quit refrigerating this morning. I called a…read morefew appliance repair businesses, and this was the only business I called where I was able to speak with a person who was familiar enough with repairing refrigerators to give me a ballpark estimate of the cost. I was really on the fence as to whether to repair it or go through the expense, hassle and work of replacing the old appliance. A technician quickly showed up at my house and was able to fix the refrigerator in less than an hour, at the estimated price! This report is based on only one experience, because appliances don't break very often. But this was a good experience.

We were shopping around for a new washer and wanted to purchase from a smaller company versus a big…read morebox store. Our hope was we would find a great small business that is an all-in-one operation including standing behind their equipment if we needed repairs in the future. The staff here were friendly and yes; they do have a small service team but we were not satisfied with the quality of the equipment they were selling. We were looking for version of what we currently had - 20-30-year-old Kenmore built-to-last washer that was fully refurbished and ready to go. Well, they had the varieties of the equipment we were searching for but they were beat up pretty bad and God the rust everywhere even on the wash tub and the prices were as much as a new washer from the big box store. On one hand I have to say they are extremely overpriced; however, if you are buying the equipment for the parts or to refurbish them yourself that might be worth it in the long run. A new transmission for our current Kenmore 90 series machine is roughly $212, a basket drive $130, a wash tub $230, and a drive motor $250. If you can salvage some of these parts from an old machine to fix another one or fully refurbish what you got, you'll have a solid washer for another 10 or more years. They just don't make washers and dryers like these anymore! Well, Ray's has been around for a long time now so they must be doing something right. We didn't buy from them but if you're are looking for used appliances that could be fully refurbished, they definitely have a variety to choose from here.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Was having issues with fridge; After reading the online reviews, I contacted Seminole Appliance…read moreRepair. I spoke with Magan and she coordinated the service on Feb 14th, I requested a specific time for Service and she was very accommodating. The Technician arrived on time, was knowledgeable ,professional and friendly. Great Customer Service !!! I definitely recommend them.

Amazing, honest, timely... Recommended by others in my neighborhood, so I thought I'd try them. My…read morewashing machine stopped working, nothing we did could fix it. The issue was discovered quickly....Mike cleaned up and left laundry room better than it was, too. Highly recommend and would use again. Fair estimate price, too!