AWESOME! I took my car for an oil change. The employees were very respectful and friendly! Stayed…read morein my car! The service was above and beyond! Took me back to the 1960s when the customers were appreciated! This is the place to get your oil changed! I left in a very good mood. I want to go back already. Congratulations!

I've been to two locations and both were great experiences, very knowledgeable staff that knows…read morewhat they're doing/ talking about. 10/10 these guys are in it to help the community

No professional place to do do oil change they need training to how do oil change. im take my car…read morefor oil change and they forgot to tight oil driping bolt , so oil leaking slowly and brake my engine. and no body take responsability on this.

Oil Can Harry's offers great customer service, fast and efficient work, and a pleasant place to…read morerelax while you wait. Oil Can Harry's sounds kind of redneck, but don't let that deter you. It's really one of the best places for an oil change. I've been coming here for years. They are known for their 10 minute oil change which includes topping off your fluids, and checking your air filters, tire air pressure, and other important vehicle systems. The only time it may take more than ten minutes is when there's a line or if you request additional services. I appreciate that they check things like air filters and will offer to replace them when needed, but they don't pressure me. Some things I like to do myself. The waiting room is not luxurious but it is clean (as are the restrooms) and pleasant. They offer self serve free coffee or water to customers. There is a TV if you want to watch. The employees have always been friendly and helpful. The price is reasonable and competitive. After several oil changes, you get one free! They keep the records so you don't have to carry another card in your wallet or remember an account number. When the time comes you just get the pleasant news: "no charge today"!

Angel Martinez Junior was my service guy. Quick and professional love this place, we always take…read moreour company cars there.

I've had five different vehicles serviced at this location through the years and I've never had an…read moreissue until this week. Monday, I drove up at 4:38 and asked for a state inspection. The mechanic tells me they stop doing inspections at 5:00 and there are two vehicles already checked in. Fair enough. I tell him I'll be back Tuesday. Tuesday at 1:15 I drove up and again asked for an inspection. The mechanic says they had a busy afternoon and he's about to leave for lunch. He tells me to come back in an hour. Fair enough. Everyone deserves a lunch break. I go back in an hour and one last time asked for an inspection. The mechanic tells me he's about to leave because he hasn't gone out to lunch yet. I asked him why he didn't just inspect my car when I was there before and his answer is "I didn't know I'd be staying". No sense of professionalism. No common courtesy. After years of doing business with this company all I got was apathy and attitude. Three different visits to this location in two days and I can't get a simple state inspection done. I will never bring any of my vehicles here again.

Oil change and inspection was fast friendly service. Price was inline with others but service was…read morefast even with a couple in line.

The customer service that I have received for the past 3 years has been phenomenal at Firestone on…read more10th Street. The front desk was personable and was happy that I was doing business with them. It is unfortunate to say however that today was a very different than my previous experience with doing business. The customer service associate who shall remain anonymous left me shocked at their extremely poor customer service. Very short with their words and extremely unfriendly. I don't know if employees receive a formal customer care training but it may be advisable for Human Resources to consider a required training. I do not think that this situation is A-typical as my father received the same treatment from the same customer service associate on a previous service needed. This is just an FYI for anyone on the market looking for service to their vehicle. **Update** The service manager took good care of me for the rest of my transaction at Firestone. He gave me a lot of good information about my vehicle and he was very professional and knowledgeable. It's refreshing that my experience there was pleasant in the end.I have updated my rating from a 2 to a 4, it would be a five if it weren't for the greeting I initially received.

I had been going to this store for about a year but recently had a horrible experience and will NOT…read morereturn to this store. I took car for oil change, tire rotation, inspection sticker and asked them to check my brakes, I was then told that I needed to replace the master cylinder. I called the next day to order it and was told that it would arrive in 2 days. I called back after 2 days to be put on hold for a long time and told in a very RUDE manner they had not ordered the part and the manger didn't know what had happened.

Super bad experience. Took my work truck there to get a…read moresimple tire replacement since I got a nail on my side wall. The tire they were suppose to put on was a 275 65 R18 they told me there would be a small skipping with the tire because the treads were so new and the other 3 tires were a bit older. 2 months later there's still a bad skip when I accelerate. Took my truck to Pueblo so they can see the issue because I refuse to take anything to Goodyear in McAllen anymore after they dented my personal car and the manager basically wanted to say my car was old and had the dent before I brought it to them. Turns out 2 months later, Pueblo sees that Goodyear put the wrong size tire on my work truck. they placed a 265 65 R18 instead of a 275 65 R18. And that's been the cause of the skipping the entire time so now I have 3 tires that are 275 and 1 that is 265. The manager at Goodyear McAllen is worthless and I will never take any vehicle there again.

they were willing to go the extra mile and provide me excellent customer service. I was visiting…read morefrom when my check engine light came on. They helped me so I can get home

Came to get the state inspection and an oil change for my daughters jeep since she will be going…read moreback to Austin for school. The staff was very helpful and courteous the service was excellent and fast I was out of there within 30 minutes the prices were also very comparable to other locations offering a full synthetic oil change. I was very pleased, I would definitely come back again with my other vehicles

super helpful and patient. my oil change took 15 mins and they explained the cost and the oil they…read morewould use. 10/10

This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!