I took a very hideous ring in to see if the stone could be reset. The store had several other…read morecustomers in it but I was greeted in a very timely manner and soon Teva came over to ask if he could help me. I explained what I wanted and he was more than willing to help. He very patiently looked at his different design options based on the ideas I gave him until he found one he thought was perfect. And it absolutely was! I just got the ring back yesterday and it is beyond anything I could have imagined, absolutely stunning! I would highly recommend William's Diamond Center if you have any jewelry you want refreshed. They do have a lovely line of beautiful jewelry for purchase that I glanced at when I was in waiting as well.

Staff was incredibly knowledgeable and helpful. Went in to get some jewelry fixed up, ended up…read morepaying 10x less than expected, they cleaned my jewelry free of cost, gave me a free appraisal and i walked out in under 15 minutes with my fixed necklaces and bracelet. Shoutout to the lady and gentlemen who helped me and my friend out very helpful patient and answered all of our questions thoroughly. Excited to go back!

Only place that I purchase jewelry. Mark is very understanding about your needs and can provide an…read moreexcellent finished product.

Oh Laskers, how I love thee!…read more Hubby has been getting his nice watches here since before I knew him 10 years ago and was the obvious place to get my engagement ring. We met with Nicole to look at diamonds, shapes, settings, etc. it was a really fun experience and I knew that since she met me and heard what I was looking for that I would love whatever hubby proposed with. A few months later he proposed with a beautiful ring! We then went back in to pick out my two and his one wedding band. I also fell in love with a diamond necklace he ended up getting me for my wedding day gift. We got both of our mothers a set of jewelry that matched their personalities here. The customer service is divine. Now, 5 years later, we actually upgraded my ring and designed a new one. We kept my engagement setting and Nicole was able to put a pink stone in it and I now wear it on my right hand which I love! I just referred my brother who is proposing this holiday season to use them since we've had such an amazing experience. This will always be our go to jeweler. They can customize anything, are wonderful to work with, and good at helping hubbies with gift ideas :) Thanks Laskers for all the nice jewelry I own!! Can't wait to visit again and get my "love it" list going again :)

I took my cheap wrist watch in to have the crystal replaced. The job probably could have been done…read moreon the spot, but because I didn't order the acrylic piece from them, they wouldn't do it. I have no problem with that, but what I do have a problem with is the attitude of the sales people: I might as well have asked for a free diamond, they were that indignant at such a request! The day will come when my two twenty-something sons will need wedding rings. They won't be going to Laskers, that's for sure.

We stopped in on a Sunday to shop for birthday gifts. As first-timers, we found the store to be…read morebright and cheery, and the staff greeted us moments after we entered. Tangled Up in Hue has a plethora of quality items that are locally made. We're talking jewelry, wall art, stickers & magnets, lotions and essential oils, honey, sauces & seasonings, candles, pottery, clothing, and knit scarves, hats & gloves. Also, it was all reasonably priced. So even though we didn't intend to buy anything for ourselves, you can rest assured that my husband and I managed to walk out with a few things just for us. My mom checked out ahead of me and was absolutely thrilled that the clerk wrapped her gift items in tissue paper and put them in adorable gift boxes. What a treasure in Downtown Eau Claire!!!

Great store that sells local artist art. I got a shirt and a gorgeous copper guitar pick . Having a…read morestore to show case and sell this stuff is vital for customers wanting something different without going to a gallery which can feel intimidating.

I came in today because I couldn't find another jeweler to help me with my last minute request. I…read morewas helped by a fantastic lady (sorry I can't recall her name) that provided outstanding customer service and got me exactly what I needed. Thank you, the watch looks great!

I've never had to leave such a negative review before, but I gave them three chances, and they…read morefailed every time. I'm not going back and recommend no one does. Each time, I started with, "I'm just looking to get some ideas," or "I need to leave in 15 minutes, but wanted to stop by." Frequently, I said thank you that's all I needed for now and was ignored. Every time, they tried to get me to buy a ring or a watch immediately. "Oh, we're having a sale today, and it's a really good price on this ring." Every item I seemed interested in was praised as a great for this reason or that. While I looked, they would blabber about how great that brand was. They may have been right, but I felt like it was only said to persuade me. Frequently, I said, "I need to be somewhere and have to go," and they never listened. They often responded by having me hold the ring while they pulled out a catalog of other options or while they offered to check diamond prices on their computer. They always wanted to get my information or give me theirs no matter how much I said I would be back (which I meant) and that I needed to leave. Well, I guess I won't be going back anymore. Each experience was the high-pressure nightmare we hear about jewelry stores. They never respected me or my time. They were not concerned about me finding the right ring, watch, etc. They weren't interested in what I wanted if it didn't sell something that day.

I WOULDNT EVEN GIVE IT 1 STAR. This place has made my sister's wedding experience so FRUSTRATING…read moreAND STRESSFUL. UPDATE. YOUR. HOURS. and please ACTUALLY BOOK APPOINTMENTS AND CALL BACK. You guys need to be closed. To anyone who is going to deal with this place, you better have ALL the PATIENCE in the world. I would love to come in person and talk to a manager please. Dealt with 2+ appointments booked, but you guys never called or followed through. Made 3 separate 1hr+ drives for you guys to be closed when you should be OPEN. Don't do your job if you're going to make it a living hell. Please go into a different industry. No passion or gratitude or respect.

Won't go back. Went in to look at engagement ring. I had no idea what I wanted. Told the lady I was…read moregiving up on finding the one I love and I'd let my boyfriend just pick it out. The lady told me I was desperate. She didn't even know me or my boyfriend... unprofessional!