everything from setting up the appointment to getting the inspection was great. Very friendly,…read moreprofessional, and knowledgeable.

This is only the second time I've bought a house so I'm a little fish out of water in this process…read more Luckily, my realtor steered me towards Sage! The first thing that stood out to me was their prompt service. We were able to schedule on my time, which was very convenient. The inspector was thorough and called my attention to details I hadn't noticed. I really felt as though the inspector treated me like his daughter, trying to see everything that could go wrong and document within his report, including pictures. Now that an issue has arisen, I'm even more grateful to have used Sage Home Inspections. Norm came out in person to look at the dishwasher and referred me to an excellent company to begin the repairs. I am beyond grateful to have selected an ethical business that treats their customers like family.

100% recommend! WIN Home Inspection is outstanding. I had a great experience with Mark - he was on…read moretime, executed a thorough inspection and promptly provided the report with additional info and details. He answered all my questions and was very professional. Invoicing and payment was also quick and easy. WIN Home Inspection for the Win!

This was my third time buying a property and getting it inspected, and definitely the best…read moreexperience I've had. (And I had no complaints about my prior experiences.) I found Mark Rathz by searching through lots of reviews online. At first I was skeptical, because WIN Home Inspections seems to be a large chain, but Mark is his own man who interfaces with St. Charles clients through WIN. He is very experienced, amiable, a great communicator, and he has a sharp eye along with a high caliber of professionalism. What I especially appreciated was that he took the time to really inspect the home and to explain things to me throughout the inspection (and even answer all my questions about my take on the house over the phone when setting up the inspection beforehand). Most inspectors try to breeze through a house in 1-2hrs. Mark took the time to do a quality job over about 3.5hrs (for a 2.7k sq ft home). He was also very practical in advice he gave during the inspection (stuff he's not allowed to put in the report), with suggestions for how I could easily fix items myself without needing to hire expensive outfits. He also called out the things that were more critical or not and things that really should have professionals fix them or do further specialized inspections. At the same time, he wasn't slow. There was a lot to work through, and he kept a brisk pace. But he never made me feel rushed or like there were things that weren't properly covered in the inspection. He always took the time to answer any questions I had and discuss things in technical depth, and I felt like I got to be a part of the inspection process. The provided 3-ring binder for the printed report and yearly maintenance guide was a nice touch too! Overall, Mark is just an overall great guy you'd love to be your friend in everyday life, and he works with you as a real person with real, extensive knowledge and personal experience, and not just a as business agent. And he is also sharp as a tack and gets the job done well and professionally in a way that gives you confidence. I'd give 10/5 stars if I could. This is everything a home inspection should be.

Jason was wonderful doing an inspection on my home that I was purchasing…read more Jason arrived early and was very nice. Jason stated I could follow him around, but I declined and just told him if there was anything he wanted me to know just to let me know. I was only there waiting for my realtor. Jason was very personable, built a report and asked me questions to get to know our situation. Even if things were OK he explained how he looked at them and why he chose to look at them a certain certain way he was very detailed. The sewer company also highly recommended. Jason said that he does amazing work. I received my report the same day. I highly recommend.

I paid BPG $1,530 for a home inspection including a gas safety inspection. After purchase I…read morediscovered a gas leak you could smell the moment you opened a closet door, plus plumbing problems that cost $12,000 to fix. They charged $225 specifically for gas safety and missed an obvious leak. Several significant plumbing issues were also either missed or not flagged clearly. I understand plumbing is not all visible, but I would have appreciated it if they noted to me that the water shut-off valve is completely non-functional. When I reviewed the fine print, I found the liability is capped at the inspection fee and complaints must be filed within 14 days, making it nearly impossible to seek recourse after the fact. To their credit the report is transparent about being a visual-only inspection. But for $225 you think they'd give it a sniff at least?

This is a Great Company to use for Home Inspections, Got my inspection scheduled quickly and they…read moreare very professional and thorough. I received the inspection report quickly and it is very clean and easy to read and follow. Helped so much for the loan process. I would definitely recommend this company to Everyone that needs an inspection done.

From the owner: Home inspectorsread more

I wanted a structural inspection after the tornado. They performed an inspection and provided a…read morethorough report. It was very helpful and I would definitely use them again.

I required a structural inspection on my deck for a refinance I was going through, Kyle Hardy was…read moreable to get it done in less than 48hrs. I appreciated his speed and professionalism, I would definitely contact him in the future. T

Work is fine, scheduling is fine and pricing is decent. If…read moreyou're a woman or a man of this century, just be prepared for unnecessary sexist comments and gender stereotyping comments. My husband and I were appalled by the things he said. His assistant was better and I thought he noticed that we weren't thrilled by those comments. It must be a culture of his industry where they see no women in technical roles or just that "middle-aged white male" sexism. We won't be hiring this company again, obviously.

We use Steve for ALL of our properties. As investors we buy 20-25 properties a year and it is…read moreimportant to us that nothing unexpected pops up as we are rehabbing them, Steve has saved us MANY times! Thank you sir! Highly recommend!!

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!