Ann and husband made quick work of securing and processing a tricky ER order for loftstrand…read morecrutches on JAN 30 - 1 bus. day before medical coverage changed to the unknown on FEB 1. They needed ER notes explaining why I couldn't use regular crutches and got them from busy Presbyterian ER. They also loaned us a short crutch on the interim as it took late day JAN 29 to 30th to get approved. Nice couple who understands regular and dual coverage ins. 5-STARS

Rented a wheelchair for when I came to visit my grandmother. They were so nice on the phone and…read morefor the week it was 85 and they picked it up on Monday because I left on Saturday and they were closed. Inside the store is a lot of great products for people needing extra assistance. The woman and man working here are both so nice and helpful. We got a wheelchair that was foldable with the feet holders. It went on dirt trails and easily in an out of the car. My grandmother got to see a lot, thank you!

Access Solutions did a VA approved remodel for my husband, a US Army Veteran. I am so glad we…read morechose Access Solutions!! Chris, Dave and the whole Access team were wonderful!!!.Planning with our input and suggestions and explaining every detail and how the remodel would progress. The team at Access Solutions treats customers the way a company should...with respect, dignity, kindness, and understanding. They follow through with all that is planned, and if there is a change of plans they let you know immediately! They are not the kind of company that leaves you hanging....wondering if someone is going to show up. They always have an open line of communication with clients and let you know what is going on. I highly recommend Access Solutions if you are looking for an adaptive remodel!! I guarantee you will not be disappointed!!

From the owner: Welcome to Access Solutions! We specialize in accessible Home modifications of all types and size…read more We have been in business in the Albuquerque area for over 37 years and are here to help you with your in home healthcare equipment needs. We offer sales, installation and service of Barrier Free Showers, Walk in Tubs, Safeway Safety Step Tub Cutouts, Grab Bars, Ramps, Stair Lifts, Patient Lifts, Vehicle Lifts, Mobility Scooters and more. We have a knowledgeable, friendly, experienced staff to answer all your questions. Please call us today or visit our showroom at 4545 McLeod NE Suite A Albuquerque, NM 87109

Do not call them to install grab bars. VA sent them to install shower grab bars for my husband a…read moredisabled Vet. A few weeks after installation we noticed a crack in the shower wall (that we've had 22 years) Terrible customer service. We do not recommend them and plan to notify the VA.

Being a disable vet, the VA provided a power wheel chair and Southwest Lift provided excellent…read moreservice with the chair and lift.

Been housebound and my children wanted to take me to the Zoo for Mother's Day. Of course the Zoo…read morewas sold out of Electric Scooters. After a few calls we found them and they delivered to our home, picked it up the next day. Shaun was very pleasant, we will use them again soon. Thank you

Terrible. They don't have a list of vehicles they are able to work with. You have to make a…read morepurchase on a vehicle then they'll know if they can work on it. Sucks because they are the only place in New Mexico. Equipment constantly breaks within first year equipment failed within 3 weeks leaving me stranded. With 5 more breaks within that year total of 10 altogether causing more stress than needed. I now have a legit fear of going anywhere without help because of how many times different controls every where break! Whether it's the seat stuck outside my truck, or the wheel chair lift failing outside the bed of the truck. If there was another place in New Mexico I highly recommend it over this shit show. Poor customer service, poor installation and poor equipment. If I can give zero stars I would. The state should step in on this company on behalf of disabled people around the state.

horrible customer service. All com munition was because I…read moreinitiated it. When I did get to talk to someone I was given partial information and made at trip all the way to the location only be told "they made a mistake". while sitting in lobby for it be squared away I got to hear a call on speaker with the worst customer service ever.

I've tried 3 DME companies, and as most providers will tell you, they all suck. Lincare is by far…read morethe worst. I received a call from my provider confirming my 90 day appointment. I told them I hadn't heard from Lincare at all. They called a week later and scheduled me for an appointment. I had to block the toll free line (India) because they could not understand why I wasn't ordering supplies from them. I spoke with a woman (manager) at the local office, and a man. The woman was rude and gaslighted (gaslit?) my provider because they requested the mask that I use (15 years), and din't check every box. When the man called (also rude) to try to get me to order more supplies and still had my order wrong. Hopefully I'll be able to switch companies (again).

I'm incredibly happy with the work I had done by right track constructors. Due to safety issues…read moreand a rather bad fall I took in 2020, I needed to have a landing built out along with a stair climber in my garage. The work is amazing. I now have a safe and usable area were before I had only safety concerns. Additionally, they put a stair climber in my living room and it's been wonderful. Given the issues I have with my joints and wanting to avoid partial knee replacement I decided this would be a good option. I also figured this would be wonderful going into my golden years when I might need extra assistance. The follow up from the company as well as the communication has been very good. In fact, we had tried to get several other contractors over to at least give us a bid but couldn't get most of them to call us back. Another guy showed up and then dropped the ball and never contacted us again. Jeff at Right Track was the only one to follow through, not only to give us a quote, but to actually complete the job in a reasonable amount of time and with everything for which we asked. If you're in the market for safety equipment and/or safety construction around your house, I want to highly recommend this company. Give Jeff a call and he will be happy to help you out.

From the owner: Specializing in Mobility access for your Home and or Business…read more Ramps built to your needs, Stair Climbers to get you upstairs, Vertical lifts, Patient Lifts and much, much more. Having trouble bathing? We can install Walk in Tubs and create roll in showers.