I rented a truck for one day and the guy at the counter told me that I needed to return the truck…read morethe same time on Sunday (9:30 am) or I will be charged another day. I tried to return the truck the same day and they were closed. The guy working there, who lives upstairs, came down and told me that I can leave the truck, but then told me there is no after hours drop off because of abuse. So, I drove home and returned at 9:15 am on Sunday to find out that they don't open until 10am. I noticed a sign on the front window that had a checklist for after hours drop offs and there was a drop box for keys. So he lied to me too. The truck had more gas than when I rented it. They charged me for 2 days, then they charged me 2 other times after that, in addition to what I already paid, which made me overdraft and receive over draft fees. When my wife went to the place to resolve the issue, they told her that they couldn't help her. I do not want to short anyone, but I do not want to pay what I did not receive. I used the truck for one day and now they are making me pay for 2? Or 3?? They advertise $29 a day and I somehow accrued almost $220 for a half day. I will never step foot in this place again.

This was stupid. I rented a truck to go 10 miles to move a few large pieces of furniture locally…read more The rental was no trouble--the woman who processed it was very professional and courteous. But the return was a nightmare. I had driven the truck (a 10-footer) exactly 10 miles, but it took almost 3 gallons to refill. When I returned it, I pointed out the discrepancy, thinking it was no big deal. Then some other employee (a man) came from out back and barked at me, "Did you check the gauge?!" I was taken aback by his aggression and snapped back, "Don't put this on me." He pointed to a sign that said they can refuse to serve anyone. I was livid! He then threatened to call the police! Is this their idea of customer service? I asked them to close out my bill so I could leave. While they did that I diffused the situation, but said it was remarkable that they assumed it was my fault. They told me they get people trying to pull stuff over them all the time. But I had driven it just 10 miles! What could I possibly be trying to pull? I'm sure these are nice people normally, but they're pre-cocked in the aggressive position.

One of the best locations for business! super great staff, friendly and knowledgeable. The…read moreenvironment is very calm and comfortable. I highly recommend HoneyBee.

Gate is always broken and open even though they charge an arm and a leg. Never will return calls!…read moreJust kept raising the rates! No thanks

So far so good. We moved some things in to a unit in October and have been pleased. The fixed up…read moreour unit before we moved in. They had a few issues with the gate not closing but it has been resolved. Overall we are pleased.

I rented three units at this location and emptied out the last one two weeks ago. I sent the…read morepictures that they asked for and I never heard back from them. Called today because its the end of the month and that's when they told me that I needed to take a picture differently, which was a bit difficult because there was a downspout in front of the Number. The problem was not the request. It was the delivery of Judy. She refused to answer any of my questions, she refused to let me know what pictures I did send that were incorrect and everything just escalated from there. I would recommend that you to speak to Maria if you want to rent, Ina is the grounds keeper whom inspects and cleans out if needed when you begin your rent, she is absolutely fantastic and helpful!! Judy is horrible and rude and not nice AT ALL. Stay away from her.

I don't believe anybody should store anything a value with this company I have had my $40,000…read moreside-by-side stolen from their facility and they didn't even know a whole section of fence was tore down for three days. I have paid my rent. They have so-called accidentally booted. My trailer cost me my trip because they couldn't take it off for three days. Then lo and behold the following month they did it again put a boot on my trailer and messed up my trip each time they were paid. They have no one on site or even patrolling the site. That's why it took three days for them to figure out my stuff got stolen. I would not recommend anybody store anything a value at this place. It's more of a hassle than anything and on top of that, they're more expensive than most. And don't give them your credit card information they'll make charges without your permission.

RecNation is my third and by far best RV Storage solution in Tucson. The facility is clean, secure…read moreand easily accessible. The availability of 110 VAC power to keep my batteries charged is fantastic.

Byron was terrific . Very personable but also professional when we caught him filling in on Bob the…read moreresident managers day off. This facility is clean and things seem to really be done right .

An excellent place to store your household goods! The facility is clean and secure, and the…read moremanagement team is knowledgeable and friendly.

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

This is the best value for vehicle storage in the Tucson area. With a friendly staff and excellent…read moresecurity, I know my recreational vehicle is in good hands. It's nothing fancy, but is in a good location (Speedway near Swan) and meets my needs. Only negative: expect to submit an onerous amount of paperwork and documents before leasing a space.

I loved the dog wash station! It was so convenient and easy to use! It was super clean and only…read moretook 10 minutes to wash my dog!

Nice looking car wash, but does not accept debit or credit cards, even though they offer itread more

I have been a customer of A Family Storage since the beginning of 2020, as I recall. There have…read morebeen a few rate increases over the years but the last one is the worst one. I am 66 years old and on a fixed income. I had called a few months ago to see what could be done about my rate going up to $120 a month and the lady that I talked to gave me some discounts to bring it down to $85.85 for the month of June, 2025. My payment is now $111.35. Why did it go back up?

Highly recommend A Family. Excellent customer service Especially on Valencia with Comfort.read more