Crappy service. Several staff totally ignored my husband and I while we waited for service in the…read moreshoe department. One clerk said that someone would be "right over," but nearly ten minutes later, nothing. We left and spent our money at New Balance. Later that week I followed up with an email to corporate and received a canned auto-response from the Customer Servicebot: "We are sorry you feel that our service did not meet your expectations..." I replied to that and said, wow, thanks for the canned response. The reply this time? "We are sorry that you feel our response was canned..." LOL, no thanks, Sport Chek.

I went in half an hour before closing and walked around and no one was there to help me out. Before…read moreI was walking out, what seems like a manager was super impatient and asked if I'm buying anything or not in a threatening tone. You know I would go out a lot faster if there were someone around to help me? Or you can just tell me the operation hours for tomorrow nicely to send customers on their way out...?

Very accommodating in times of COVD. Set an appointment in order to serve customers safely. Very…read moreknowledgeable and friendly. Would highly recommend.

Ordered a Goalie stick online June 13th $125.99 which included a $20.00 cost for shipping (not a…read moreestimate at total) and then received a phone call June 30th saying I needed to pay an additional $28.00 because they miscalculated what there shipping company charged for an oversized package. When I called to talk to them there was no sincerity just pay it or cancel it. They wouldn't even work with me to lower the cost of the stick to cover the error to keep the sale or the customer, was told "I go out of business if i did that". Cancelled the order and paid less at Canadian Tire in the end.

This is a large store for an independent owner. It isn't anywhere as large as Bass Pro or Sail but…read morethey make up for that with much more focus on their customers. Hey have a good selection of rods, reels, lures, well pretty much anything an angler would need. In some cases they are actually cheaper than Bass Pro! They stock the normal fishing equipment but they also carry electronics, ice fishing gear, fly fishing gear, a limited selection of apparel, and live bait. They have knowledgable and friendly staff as well. If you live in the Kitchener/Waterloo area, this is a good store for you to check out the next time you need gear.

From the owner: We are one of Canada's foremost suppliers of fishing tackle. We strive to offer a complete…read moreselection of everything needed to increase fishing success with quality products and expert advice.

Changed their hours after telling me to come in the day I needed skate rentals (I told them I…read moreneeded them this weekend). Then when I showed up and they were closed, said via same email chain "On our websit clearly says we are closed Sunday." If you are closed 50% of the weekend then "come in same day" is a very poor recommendation to give a customer.

Quick, friendly, professional, knowledgeable help and fair prices. Bought a Specialized Pitch a…read morelittle while ago, and have been back for lights, water bottles, saddle bag etc and we are always greeted with a smile. Would definitely recommend for sales and service!

Absolutely no customer service. i was met with a very rude staff, unhelpfull,…read moreunprofessional.

We are so lucky to have a store location in Waterloo. They offer reasonable prices for outdoors…read moreclothing and equipment for cycling and camping. Quality and styles and colours are current and are very comparable to other high end brands. It's the fit that counts, not the label. A++ for excellent prices.

Would highly recommend for ski and snowboarding needs! Brought my son on Jan 9th and he was treated…read moreso well by staff. He had purchased a new board and needed the bindings adjusted and waxed, and they went out of their way to help him so he was ready to hit the hills with his friends the next day! While he waited, they showed up the new equipment because he's just getting back into snowboarding after a few years away! He left happy and ready to enjoy the season!

My friends told me about this place....to get you outfitted for ski gear. I needed gear and so did…read moremy 6 year old son. The building looks as if one migh be in the wrong place because it just looks like a warehouse. However, upon entering the store, several sales people greeted us with big smiles and got right to work on our requests. They took my son and I aside individually and took our foot size, asked our level of ability and walked us through the equipment and fitting. I was amazed at the expertise!! Well done Select Sports! Great Customer service! You may find a better price elsewhere ( and you may not, because I found the pricing very reasonable) but the expert customer service was worth every penny!

Great experience. The guy running the place was very helpful, didn't push to upsell me, and helped…read morecarry the weights out to my car. I checked around on the prices, and this place has them as low as they get. I was in and out in 10 minutes. Highly recommended.