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    Natural Sports

    4.0 (1 review)
    ModerateSporting Goods
    Open 11:00 am - 4:00 pm

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    14 years ago

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    People searched for Sporting Goods 101 times last month within 15 miles of this business.

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    Sportco Source For Sports

    Sportco Source For Sports

    2.3(3 reviews)
    4.5 km

    Ordered a Goalie stick online June 13th $125.99 which included a $20.00 cost for shipping (not a…read moreestimate at total) and then received a phone call June 30th saying I needed to pay an additional $28.00 because they miscalculated what there shipping company charged for an oversized package. When I called to talk to them there was no sincerity just pay it or cancel it. They wouldn't even work with me to lower the cost of the stick to cover the error to keep the sale or the customer, was told "I go out of business if i did that". Cancelled the order and paid less at Canadian Tire in the end.

    Terrible experience. I bought a pair of Umbro soccer cleats…read morefrom this store on October 17, 2023 and played soccer on Friday, October 20, 2023. Ten minutes into the game the sole of the shoes started to fall apart (attempted to add picture, but conveniently rejected by server) and I had to stop playing. On a closer inspection of the shoes I found a label on the inside stating that the shoes were manufactured in 2011, ... yeap, 12 years ago, so no wonder the sole was all brittle and broke apart. I went to the store on Saturday, October 21, 2023 to return the shoes and get my money back and I was told that I can only receive an in-store credit or a replacement. I paid real money on my shoes and therefore I want real money in return. I do not need anything else from your store and definitely not another pair of cleats from a store that sells old/ancient merchandise. Moreover, at the time of buying the shoes I was not informed about your store policies and the receipt does not include any information regarding returns. So practically you misinformed the client by withholding information at the time of selling the goods. Since this is the only reply I got from the store (customer rep talked to the manager), which seems to contravene with the Sale of Goods Act, R.S.O. 1990, c. S.1 with respect to private businesses being obliged to provide full return for defective products, I reported the issue to Consumer Protection Ontario (Ministry of Public and Business Service Delivery) and to Better Business Bureau. And since I missed a soccer game that costs me $15/week and wasted gas (~$5) driving for nothing to your store today, I asked to get reimbursement for these, too. I truly hope to receive my money back soon, as I will definitely take this to a media and legal level if needed. I am also pretty sure Umbro might want to hear about how your business devalues their brand, which is next on my list this week. Business like this should not exist in Ontario.

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    Natural Sports - sportgoods - Updated August 2026

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