You may not have heard of Grange insurance, but you should check them out! Outstanding customer…read moreservice & extremely competitive with costs. No wasting money on commercials, customers benefit from that.

Grange Insurance has been one of the most frustrating companies I've ever dealt with. In my…read moreexperience, they seemed more focused on avoiding their financial responsibilities than fairly resolving a legitimate claim. If I could give zero stars, I would. My advice: whatever you do, don't get hit by a driver insured by Grange. Even when their insured is at fault, be prepared for delays, poor communication, and a difficult claims process. Instead of promptly restoring my vehicle to its pre-loss condition, I was forced to spend countless hours fighting over issues that should have been handled fairly from the beginning. Based on my experience, I would never choose Grange as an insurer and would caution others to carefully consider their options before doing business with them.

Our OSU daughter needed personal liability coverage. Since we are out of state we could not add her…read moreto our existing homeowner's policy and needed a new one. Therefore, I called around and had the best, most professional, and friendliest customer service from Amie Kim - State Farm insurance in Colombus. She picked up the phone herself as the owner of the agency and gave me by far the cheapest and most comprehensive quote. It was the only office where I got to speak to the actual agent, not their representative, and it was quick and easy. Amie is also an OSU graduate who has been helping students in the area for over ten years. She also has an expansive list of what most landlords and rental offices require, which was super quick. In less than ten minutes, I had what I needed. Highly recommended.

My previous insurance company was not doing a great job in helping me lower my rates for my new car…read moreto the point of complete aggravation, so after shopping around, I sent an email to Amie, and she got back to me quickly. I probably only spent 15 minutes on the phone with her, and we were able to put together a plan that cut my car insurance costs in half, and she was very friendly and helpful with explaining how everything worked as far as payments go. She also provided sound advice on what she would include in her coverage, and it really only cost me a few bucks more a month. This will be the first time I've had a different car insurer, and I haven't had them long enough to say they are the best around, but Amie definitely started me off on the right foot, so for now, I'm very happy.

I had the best experience I've ever had with a plan in getting insurance done. My agent was super…read moreand knows her job very well. That is very helpful to me as a customer. Left me with a big smile on my face. Can't get better.

This is my second review. I cannot stress how poor this company is. I had several meetings either…read morepeople there on the phone and on Google meet but still - Quayee Jakley whom I met with I had never replied to an email. Never. - their expert sales guy who gave me his cell number has never replied to a text. Never - their general customer service promises in emails to get back to you in 2 days. It's been weeks. And even with reminder emails I get nothing I cannot stress enough how far away from these amateurs you should stay. They sold me home insurance for 1388 but the real price turned out to be an additional 1427 on top of the 1388 Their sales people lie to you and tell you they are your contact point but they aren't. Management knows about it but chooses to do absolutely nothing. This company needs to stop existing cause it is nothing but a bunch of scammers

I have been with Eric Snider and State Farm for something like 30 years, and there is a reason for…read morethat. Like most drivers, I have had a few automotive mishaps, such as fender benders, vandalized windshields, and even a totaled vehicle as a result of black ice. In every case, Eric handled everything for me, whether it was paperwork, a replaced windshield, or remitting a check for a replacement car.. and he not only took care of everything to my satisfaction, but did it promptly! In a day and age where virtually every business sends you to voice mail, brushes you off, or fails to satisfy, this kind of service is a rarity indeed. You can have your (insert popular insurance names here), or whatever.. but I'm staying with a company and agent that I can count on.

From the owner: Our mission is to provide exceptional customer service and create lasting relationships. We want to…read morebuild our business with State Farm customers by providing remarkable service, and make our State Farm customers feel secure. We strive to earn your business by maintaining a professional office and being your single contact for auto insurance, home insurance, life insurance and heath insurance needs. Call, click or walk in for a free insurance quote or a family insurance checkup. License #: OH-34500

Called two weeks ago to pay my 6 month premium office agent okay to pay it with card already in…read morethe system. Two weeks later got all kinds of reminders stated my policy is due, pass due then finally due for cancelation. Call this office to vent why it wasn't paid yet. Front desk lady picked up we exchange words and she was very rude and very unprofessional in how she handled the situation. If you don't know how to handle a piss customers go get another job. Remember the customers is always right because it's their money that you're going after. Failed to submit my payment and fail in all areas on dealing with customer. ​

RoAnn got us a fifth of the price Homestead was charging us! She even went ahead and sent property…read moremanagement the new policy herself, so we didn't have to stress at all about the switch. She's too good!

Unprofessional and will do everything they can to either not pay claims at all or pay a portion of…read moreit. Horrible company to work with. Highly recommend going with another company that will honor claims.

On The evening of July 2nd my AC went out and I tried reaching out to my regular HVAC company who…read moreweren't taking any warranty claims for the Holiday weekend. Savanna with HSP responded to my after hour messages I left for them and well into the a.m. hours corresponded by text message with me about finding a company that would service me in time for a 4th of July cookout that I was hosting for 50 people with 90 degree temperatures . I was able to find an HVAC company that provided same day service for me on July 3rd and I continued my texting with HSP providing them diagnosis and receipt of payment to the HVAC company and I was assured reimbursement from Home Service Plan of Ohio. I understand that this Home Warranty Co. is a family owned business and I guarantee you that they treat you like family. Thank you Savanna!!!

Josh and his office is fantastic. They worked with me to find the best coverage at a good rate…read more They take the time to explain things and provide excellent service.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I love helping customers with their personal insurance needs, giving them individualized attention, they deserve. Customer service is a priority at our agency in Grove City and we understand the need to help insure what matters most to customers.

This was an odd experience. I've been an Allstate customer since I started driving, so upon my…read morere-arrival in OH, picked out a local office to get my policy switched over from CA. They're located in a typical Grandview strip mall off of 5th, and at first glance, it appeared closed. No one was at the front desk, and the door was locked. A young lady came from the back to let me in, and when I explained my situation, directed me to one of the desks. The agent himself was out of the office, but there were several casually dressed employees sitting at desks. The office itself was pretty sparse in appearance, beyond the Allstate logo on one wall. The young man who helped me transfer my policy was polite and friendly enough, though it took quite a while to switch the policy since it doesn't seem to be something that they do often in this office. Although the transaction itself went smoothly, I was a little turned off by the casual atmosphere expressed by the employees as well as the sparseness of the office. I'm not sure if they've recently moved to this office, but it all seemed a little odd to me, especially the locking of the front door.

Top notch service that exceeded my expectations. I've done auto, home and life insurance with…read moreDemirel Insurance and I've been blown away by the service. The casual non-formal atmosphere is preferable to other agencies I've used in the past.

Jason has been courteous, prompt and very patient. I just changed companies after 20+ years with…read moreanother "local" agency, and he has been more helpful in the past month than the other company was the entire time I was a client! Very fair prices for more coverage.

The lowest premiums and the best service!…read more Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage. Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly! Every year when it's time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine. In addition to saving us money big time, we've been happy with Detweiller's customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach -- everyone in the office -- is professional and super nice.