Ive reached out twice for help, nice staff and call you back with concerns. My employer and family…read moremembers use Paul's so I felt good about choosing them. Definitely recommend

DO NOT USE THIS COMPANY!!!…read more This was probably one of the worst and unprofessional situations I've ever dealt with a company. We called Paul's to come out and perform pest control services on our house and property. First, I called and spoke to someone after trying to call maybe three or four times on different days and spoke to a woman and she asked me a few questions. They ask you about where you want services, square footage of the home, and if there were any current problems we were having in the home that they would have to treat right away. So I answered those questions and those were the only questions they had. I was upfront with her about a current issue we were having with a certain bug and all she replied with was that she would let the guy know. No explanation of any type of bugs, or specialty circumstances that would be more cost or anything like that. She explained to me it would be $150 for the initial treatment and the inspection and then it would be $40 a month going forward. I said send over the contract and she emailed it. We signed the contract And sent it back to them. After they get the signed contract the guy calls you to set up the initial treatment and inspection. They charged our account $150. The gentleman comes out to do the inspection and seemed very knowledgeable. We had a great conversation. We got talking about the house and issues we were worried about having in the future and what their services would provide. Just a reminder, we've already paid the 150 and we've already signed a CONTRACT with them. After he did his inspection, he explained that due to the number of rooms, areas bugs could get in, and the current issue we were having that the cost would not be honored for the $150. I explained to him none of this was brought to my attention. He told me straight from the company's mouth that they're supposed to tell you these things over the phone and the calls are recorded. So he said he was going to go back and talk to his manager and come back in and let me know. Now I'm frustrated because he's trying to explain that the money we paid and the contract we signed was not going to be honored. He comes back in and I'm expecting either a slight increase or him to say we're going to go ahead and move forward with what we agreed on since you signed a contract and the agreement with our company. I was shocked when he came back inside and said again, due to the number of rooms, the current issues we were having, and the areas bugs could get in, the price would be a lot higher. He even told me I should go with another company and said he would charge me around $500.00. When I explained that none of this was told to me and I signed a contract and agreement with their company and they gave me the price with my signature based on the information they required, all he could say was "I understand". I honestly don't know how they have any customers. Good luck, please stay away from them and save you some money and headache.

I paid for a one-time service to treat an ant problem. Scheduling was easy and the tech (Zack) that…read morecame to the house was polite and efficient. When some further ant activity was noticed, James came back and took the time and effort to investigate where they were coming from, and to treat and retreat necessary areas. He took a lot of time to make sure the problem was found and he was able to tell me specifically where they were coming from. I really appreciated the call back from James and the personal attention he gave to my specific situation. I feel good about using Truly Nolen Tallahassee pest services again.

I absolutely love the service I received from Steve. We had a relatively bad case of roaches and…read morenow I don't see any. This is an amazing service.

Aubrey's -- nice, affordable, no contract, and NO BUGS…read more Thanks!! Highly recommended!

Have used Aubrey's for at least 17 years. We have them spray the perimeter of our house and have…read moreno problems with ants or roaches. Very pleasant to work with and affordable.

Rock solid is by far my favorite pest control company in Tallahassee. It's ran by Mr. Roger Whitt…read more I recently experienced roaches for my first time. I moved into a home and had the pleasure of fixing up this home and finding an infestation of roaches, Mr. Whitt sent one of his technicians out and they had the problem under control with in an hour. This was just my most recent experience, I can remember Mr. Whitt himself coming out to my house years ago with his dog Lucky. He always provides such great value to his work. I love rock solid.

They are effecient and show up when they tell you they will. Their staff is super friendly as…read morewell. Have been using them for several years and have no plans to change Lulu M.

The manager at Florida Pest Control listened to our concerns and came up with remedies that made us…read morehappy! Thanks to Brian Danner for his kind attention.

I left a one star review but noticed their website does not include any of the negative reviews. so…read morehere is a glowing one: btw once this was added as a 5 star rating it appeared at the top of their website.. highly trustworthy! *snicker* Oh, what a dazzling masterpiece of efficiency and professionalism! On 7/9, we had the privilege of scheduling a pest inspection--because nothing says top-tier service like giving pests a head start while we wait eagerly for their arrival. Then, on 7/10, a mysterious service person (not even a technician--how exclusive!) graced us with his presence at precisely 10:30am, surely just to make us feel special. Next, in a stroke of genius, he generously offers us a quote--an extra $1900 for vent coverage--like he's practically giving us a Christmas gift. Who wouldn't jump at the chance to overspend? Of course, we graciously accept the 'service' minus this dazzling upsell, even signing up for a monthly contract, because consistency in chaos is what we live for. Then, at 3:55pm, the service gentleman invites himself over to spray, but alas, our busy lives (cooking, tidying, living) prevent us from clearing cabinets--such a shame! We politely postpone until the next day, with the ever-giving serviceman already contacting us at 5:05pm to make sure we're ready. By 7/11, after diligently clearing the cabinets, the technician arrives at a generous 10am but refuses to do his job unless paid. Because who doesn't love paying upfront before any service is rendered? Our son calls from work, and I abandon everything and rush home, only to find the service guy has already left--like a phantom of pest control. Around 1:00pm, I leave a check--it's almost a tradition now. But wait, at 5pm, he re-emerges, taking the check, running it through his ACH machine, and then, just like that, he's gone--no treatment, just a magic trick. Meanwhile, we clarify the sacred contract--yes, the one that says payment is after treatment, because that's the natural order of things. At 6pm, I muster the strength to call customer service, where my newfound friend "May" and her sidekick Kassandra--who's super sorry and promises to manage everything--promise that some local hero named Brian will show up on 7/13 between 2 and 4. Because nothing screams professionalism like scheduling a rescue mission two days later and perfectly timing it with their convenience. Then, on 7/12, Brian, the miracle pest-slayer, texts my son confirming he'll grace us with his presence between 4:30-6:30 pm. We've even left the cabinets intact--what a considerate setup! But on the appointed day, at 6:45pm, the technician is a no-show, and our trust is further validated by his apology and the stunning news that we've been "removed from the schedule entirely"--without warning, of course. I arrive at 5:30pm the same day to find nobody there, and my son at 6pm informs me that Brian's boss decided he's not on that route anymore. So courteous! I call customer service again, desperate to speak with May or Kassandra, but instead get a gentleman whose name I've forgotten--how charming. He casually tells me he "sees the trail of events on the account," as if this mystery is just a fun scavenger hunt. Honestly, it's been an absolute joy experiencing this level of dedicated chaos. Thanks for the memories! DO NOT DO BUSINESS WITH THESE PEOPLE!

I had someone come out to my house to do work. They were highly inappropriate. If you use this…read morecompany (which I cannot recommend), do not leave a woman alone to deal with them.

I had a great experience with this company, from start to end…read more I came home from an extended trip to find a bunch of small, blank insects in the kitchen and dining room- I had no idea what they were and tried some home remedies, but no avail. I sent online inquiries to a couple of exterminators in Tallahassee, and Arrow was the first to call back. I explained the situation, and had someone scheduled in a few days. The exterminator came (wore a mask too, even though it was not necessary), identified the insects as sugar ants, and put some poisonous (not toxic) bait in my kitchen and sprayed the outside of the house. What puts them above and beyond was that I had to call them a week later because the ants did not go away, so the same exterminator came back and put more bait around; this second go-around did the trick. This was at no additional cost, which was so great. The customer service from the start to finish was outstanding, and the price was very reasonable as well. I hope I do not have to call them again, but if I do have pests I will be sure to call them!

I have been disappointed. The previous service was untrustworthy, and I was really hoping to be…read morehappy with this one. The first service was done, the guy was very nice and seemed to be very informative. He said he would return in three weeks to follow up with an additional spray. I called one week later, the weeds had not responded except to grow more. He said to give more time, and I did. Monday was three weeks, no death of weeds, only lots of more growth and the yard is embarrassing. I called yesterday, he told me he did not know what his schedule was set for. I reminded him of the three weeks follow up, and the fact that not only did the weeds not respond, they populated. I have had no service, or call. I am disappointed, and frustrated.

From the owner: McCall is a Quality Pro Certified, residential and commercial pest control company here in the…read moreTallahassee, FL area. Being family operated since 1928, McCall has evolved over the years now offering the latest, most eco-friendly pest control solutions in the industry. We take pride in offering a variety of services which include; pest control, lawn care, termite protection, wildlife control, bed bug treatment, mosquito control, disinfecting services, crawl space remediation and insulation installation. McCall partners with Northwest Exterminating as part of the Rollins Family of Brands, allowing us to deliver exceptional service to customers throughout the southeastern United States and around the world.