These guys were great from the time they knocked on our door, through the entire installation!…read more They made the insurance claimed process so easy. And, after some great referral bonuses, my roof didn't cost me a dime! It looks amazing too

From the owner: For years, Family First Roofing & Repairs of Oklahoma has been Tulsa's most trusted roofing company…read morefor storm damage repair, roof replacement, and emergency roofing services. As a family-owned business, we've protected thousands of local homes through every major storm season, from hail damage to tornado repairs. We specialize in working directly with insurance companies to handle your claims from start to finish, maximizing your coverage while minimizing your stress. When you choose Family First Roofing, you're choosing Tulsa roofing contractors who treat your home like our own. We're GAF Master Elite® certified (top 3% nationwide), fully licensed and insured, and available 24/7 for emergency roof repairs. Whether you need a minor leak fixed or complete roof replacement, our experienced team delivers quality craftsmanship built to withstand Oklahoma weather. No high-pressure sales, no hidden fees, just honest service from a local family business that puts your family first.

I contacted them online, gave them my address, and very specifically explained that I needed a new…read moreroof, I already had the insurance money, and I wanted to get started. I got a text from "Josh" who I found out later was AI. It asked for more information, I provided it, then it proceeded to blow me off. A few days later, still thinking Josh was real, I contacted them again online and asked for someone other than Josh. I immediately got a text from Josh. That's when I realized I'm dealing with bots. I don't like being blown off and I don't like when a company refuses to give me to a real human being.

We had a wonderful experience, start to finish! Josh did a great job with everything and they did a…read moregreat job installing our new roof!

I have mix feelings because the guy we were in contacted with was pretty cool too. Anyways, when I…read morefirst contacted Tier 1 Roofing, the guy came out the same day which was amazing and most definitely gave us a good impression. I had these guys come out to change a single pillar beam. At first, everything was going smoothly but half way through and towards the end it started going downhill. I understand it was a small project but every customer and project should be treated equally. Anyways, the communication was getting terrible. I called (no name disclosed) on a Friday and he said that they would have someone come out on Monday at 9am. I took off work to have these guys come out at 9am to fix the pillar. At 9:15am I had to make multiple phone calls to two different people, including the owner, before anyone answered. I was told that I would hear back with information when someone was going to come that Monday. At this point it was 2pm, I never heard back so I ended up making calls but even then, they did not pick up nor return my text messages. They contacted my spouse instead to tell my spouse they would be there at 4. It was almost 5 before anyone showed up and the job was just disappointing. This first one, they cut it too short and ended up stuffing an extra piece in, so you could honestly wiggle it, like a loose tooth. I did not see it until 2 days later and contacted them again. They were able to send someone out that same day which was nice. However, the new one they put in was not straight, it had dents, and it seemed like a piece that was scrape. They came back the next day to change it and this third one was much better. The guy whom I was in contact with apologized to my spouse and I multiple times and said they spoke to the guy who came to fix the pillar beam.

Love supporting veteran-owned business - especially those that give back to the community and other…read morevets, all while juggling a civilian job, deployment, and identity and social media theft! Thank you for being awesome!

My real estate agent recommended Sooner Recon for the roof inspection on the property I was…read moreconsidering buying, which is now my new home. Jonathan and Wes gave me an honest evaluation of the roof and I was impressed right away by the fact that there was no sales pressure or tactics to replace or repair the areas they saw, they just pointed out areas of potential concern, and let me decide how I wanted to handle things. After such a positive experience, I tapped them again to give me a bid on replacing the roof for the house and garage. Jonathan came out and gave me a quote and options to choose from with no pressure to buy or sign a contract, just informing me of what Sooner Recon offers, the costs for the options I was considering, and some colors I could choose from- again the ball was in my court to decide what worked best for me. I chose to replace my roof, and thus far am quite happy with how things turned out. The roofing crew was hardworking, efficient, respectful and left my place and the surrounding areas super clean. They also spent extra time and effort to make sure my flowers and plants were protected which I really appreciated. When they left, you couldn't even tell they had been here! I was also in need of help with some other projects around the property and both Jonathan and Wes have been working as a team to help me address them. We are still knocking out projects and I know with their help each project will be done right, done on time, and with the attention to detail I have come to expect. I highly recommend Sooner Recon and Jonathan and Wes in particular for anyone's roofing or project needs. They're a great team working for a great company.

-5 stars! Wes is NOT the owner of Sooner Recon. His specialty is roofing, nothing else. Although…read moreheâ ll tell you he can handle everything. Noticed a water leak where he had been working with hvac and duct work last. Pictures tell it all. I also received 2 very nasty text messages when I called him out on his work. He was highly unprofessional and Iâ m sure Iâ ll post that text when I feel I want to. I contacted the actual owner. She seemed very nice but wanted both sides of the story. Kinda confusing. Iâ m the customer. I donâ t just wake up one day and decide to call out of the blue. Well pictures donâ t lie. A simple high school physics class could see how airflow is not adequate, nor to code at all! Now I have a full demo going on due to details that a professional would have noticed. It could have easily been fixed. He noticed moisture in the attic but chose not to tell me until months later when I asked after I had a problem. I read another review that said the owner Quinton said, â thereâ s two sides to every storyâ . Well the girl I spoke to told me she was the owner and told me the same thing, â thereâ s two sides to every storyâ Well text and pics donâ t lie. If they do not reach out to me by Friday Iâ m reporting to the BBB. Too many bad things have gone wrong with them. And now no communication. Update: 6/30/22 The company, Sooner Recon, left a reply stating it was my fault the HVAC had problems. Although they were the last to service it (last was in Feb 2022). Still doesn't explain the duct work that Sooner Recon did. Look at pictures! Lastly, they stated it was my lack of maintenance. I have used a company to maintain my HVAC for 8 years. I only used Sooner Recon for this job because Wes stated, "I do everything you need done" and they were already at my home doing other repairs. Thought it would be easier just using one company. They also lied and stated I have outstanding balance. Um Nope! You were paid $6,800 ($5,158.00 on 2/15/22 & $1645.00 5 days later; which is more than the balance). This is not a professional company at all. Their actions speak volumes. Beware; if you don't leave a positive review they will delete it!