This review is for the Clubhouse. Gorgeous. One of the reasons I chose to buy a house in Natomas. A…read moreprivate Club Med. Lol. As my baby girl grew up, she had $1 grilled cheeses, $2 hot dog/chips/soda, etc at the Club Cabana. I had $5 beer pitchers on Friday nights. Huge lagoon pool with waterfalls, lap pool, 2 spas and room to book for parties. Live bands on Friday Happy Hour events. So why 3 stars? Read on. They used to let nannies, friends, renters etc get a card to access. At least now they dropped all that and limit a fam to 3 cards. Must be homeowner and just below that. Prices seemed to be subsidized out of the budget for members to enjoy low prices. Now prices are like 5X what they used to be including beer pitchers are $10 and $16 for craft pitchers!!! Really? More than most restaurants and breweries charge. No longer fun or a value. Even their Happy Hour prices are quite high. I come to swim/exercise and use the gym/workout room. No more food/drink due to absurd costs. NPMA I hope this review is like a survey card and leads to changes.

If you're considering moving into this community, be aware that the HOA seems more focused on…read moregenerating revenue from parking violations than actually improving the neighborhood. As someone who has lived here both as a renter and an owner, I've seen firsthand how inconsistently and unfairly the parking rules are enforced. The security patrols don't seem to prioritize actual safety. Instead, they spend their time targeting street parking, especially in high-traffic areas like near the charter school. I recently had a plumbing issue in my driveway, which I notified the HOA about, and had to park on the street temporarily. Despite this, patrols documented my car every single day for three weeks. A few years ago, when my niece moved out, I was actually required to provide proof of her new residence just to avoid a parking fine after a short visit! Meanwhile, I've walked around the neighborhood and seen utility trailers in driveways and an unregistered car parked on the street so long that leaf debris has built up around its tires--yet those violations don't seem to get the same attention. When I complained about the selective enforcement, management insisted that the rules are applied fairly. However, after speaking with several neighbors, including those who are ADA-qualified, as well as Eastern Indian and Black residents, I found that many have experienced the same kind of excessive monitoring and unfair treatment. The double standards and lack of fairness in enforcement are frustrating. If you're looking for a community with an HOA that actually works for its residents rather than against them, I'd think twice before moving here.

Great location and really nice apartments. Management goes above and beyond. Highly recommend!read more

I lived in this complex for almost 5 years. The pros were the proximity to downtown, the safety of…read morethe surrounding neighborhood, the spaciousness of the condo, and the outward appearance. Unfortunately, in my opinion, the cons significantly outweigh the pros. Parking has been mentioned numerous times and it's a huge headache. Yes, every condo has a garage, but don't expect every car to fit. You get one parking pass for general parking and that's where the headache comes in. Don't expect to be able to find parking after 4:30 p.m. as the spots fill up fast. Once you find a spot, you don't want to leave unless it's absolutely necessary because you never know if you'll be lucky enough to find parking later. I also had my brand new car towed. $200 and a massive headache later, I got my car back. Second issue, the noise from other units. If you've seen the Youtube video about upstairs neighbors (making noise by throwing marbles on the floor, popping balloons, rolling bowling ball, etc), it's worse. I was on the ground floor and I could hear every noise my upstairs neighbors made. Everything from bath water running to sneezing and talking. The noise never ended! Apart from thin walls, I also developed two large cracks in my walls over the course of my time there and wet spots on parts of the carpet from cracks in the foundation. Finally, people mention the amenities, but I found this problematic too. The clubhouse is only available for board meetings and to rent for a fee; you can't just utilize it whenever you want. The pool is very nice, but you'll find cockroaches all over and they occasionally put extra chemicals in the pool without notifying all residents (I was told by someone else after my swim). Overall, I don't regret my time at Westlake Villas and there are definitely pros to living here. But, I would advise to also consider the cons to living in these pretty, large condos.

I'm the treasurer of my HOA and a retired CPA. This is from an email I just sent to our HOA's…read moreprior (1 year ago, she retired) CPA as follow up to my inquiries when we decided to go out to bid for our management services: I just wanted to say thank you for your recommendation of AMC. You, our new CPA, and our financial advisor all gave me names for management companies they could recommend for their accounting services. All 3 of you included AMC, and in fact their packet had your recommendation letter attached. Those recommendations were a significant part of our decision to hire AMC as of the first of this year. I could not be more pleased. We are fully staffed, which is something that has occurred only rarely and for short periods over the last 3 years. Management fees are significantly lower than with our prior, nation-wide management company. Our goal was better service, not lower fees, but this is still a nice plus. Our new on-site management team is amazing and is getting things done months earlier than the prior team did. Our finance committee chair is hearing from the AMC accountant nearly daily as he works to set up our new reporting system. The draft January statements that we've received are better than what we're accustomed to, and we have lots of faith that if we have questions/concerns about how an item has been treated they will be addressed quickly and any corrections needed will happen. This is not what we've been used to. We're even getting to see invoices for the first time ever! Reserve Study expenses are getting paid out of reserve money, rather than the lengthy and cumbersome reimbursement system we were used to. In short, I'm ecstatic, our board seems equally excited, and the community seems happy as well. Thank you again for the recommendation, and if you get called again for recommendations, please know that this was a great one. My 2 terms on the board come to an end in June. I'm a little bit sad (but not enough to run again) because I feel like I'm leaving my successor in so much better hands and with a significantly easier job. My work here is finished.

The HOA managers that i've experienced in Rocklin have been, on average, mediocre. One of the first…read moreones we had was overly nit-picky on everything. The one after that was pretty much non-communicative condo-wide, but she always got back to me on my individual questions and concerns. The current one, at least per her voice mail greeting, sounds like she is fresh out of college. The jury is still out on her overall performance, but I left her a VM with a question regarding over the lights over our garage (the bulb specs from the 2001 newsletter are pretty much end-of-life'd today and needed guidance so to maintain uniformity...it's been three weeks and still no return call). The worst part is the new portal they are using. The portal itself is fine and easy to navigate, but even when you have actual questions and concerns, they CLOSE it out without even responding. If they wanted the portal to be a one-way conversation only, then they should not allow you to submit questions, concerns or requests. My guess is they want you to call them. Huh-lo! It's the 21st century! It makes me wonder if there aren't any better HOA management companies out there and why our board insists with this one. Dues have increased immensely yet what we get for our dues has decreased. They also apparently want us residents to ensure only one car goes through the very-slow-to-open-and-close gate at a time, even if there are tailgaters behind us or people just sitting at the gate waiting for someone to buzz them in.

We had the pleasure of working with Jose and the Parm Atwal team back in 2021 to buy or home and we…read morewere so impressed that when we decided to sell our home we knew who to call. From start to finish Jose went above and beyond. I was amazed by the effort they put into getting us on the market and it really paid off. We were live for one week before going into contract. The entire team made the process seamless, kept us informed every step of the way and immediately handled any issue that came up. If you are looking for a real estate team who is knowledgeable, professional, and genuinely cares about their clients then Jose and the Parm team are the ones to call. We are so grateful for all the hard work and dedication!

Excellent experience working with Parm. She is professional, thorough, and transparent. We sold our…read morehouse in less than 3 weeks to investors and received top dollar, as well as a favorable closing agreement. I also had no issues with the title company she works with. She communicated regularly to keep us updated, and she even checked up on us regarding personal matters for our move. I am very happy with the experience and would highly recommend her to anyone.

Such a kind & gentle professional Jocelyn is Who took care of my issues when I called the other…read moreday. I called to get my payment issue resolved and her voice, her kindness & the professionalism that she has was delightful thanks Andrea W

Jay was very helpful and stayed on the phone until the problem was resolved. She was very…read moreknowledgeable.

I moved from out of state for work and initially found Homeriver very accommodating. Easy to view a…read morerental, easy application, very communicative throughout the application. Quick feedback. After signing the lease, I've had some issues. For your prorated first month rent, they require a third party voucher- rent money. I went to Walmart and took care of it 2/26. Kept getting emails about needing to pay but no follow up when I emailed back. 3/16 I call and they say the payments no where to be found. Sent my receipts and reference number in. No follow up from HR. Move in day, the money still hasn't been found. I can't get the keys till it's "paid". I went back to Walmart and called cash-free (the company Walmart uses as a middle man for rent money) 3 times. Verified my information, the Home river account, and that the money was successfully deposited. Tried to call propertyware (the rentmoney people) who says they can't support tenants, have home river call. Since It was a weekend, no one at home river was available to help. The property manager asked if I'd pay from their resident website to get the keys "just till we get everything figured out". I was moving from out of state and had no where else to go. I was desperate, so I paid. The property manager peaced out and said she can't help, to talk to the resident coordinators. It's 5/12 and nothing has been resolved. I have called and emailed someone from home river almost every day since 3/16. Still have not received my money, a credit to my account, or any information. For months it has been "we will have accounting look into it". Today I get an email saying they can't find it or help me- to contact Walmart. Despite having documentation of payment, the funds deducted from my account, and doing all the leg work, I still don't have my money. I've been asking the "resident coordinators" to escalate this since march. Nothing. As for the apartment? It's okay. My refrigerator is missing parts so it doesn't actually cool. Had to throw away a bunch of groceries because of it. Maintenance got out here pretty quick but had to order parts. My experience w that has been great. If I got my initial money back I'd be more inclined to leave a good review but at this point it looks like I am headed to small claims court.

This is a long overdue review..... my original manager from 2019 was Courtney and she was terrible…read more Originally every star is removed b/c my Prop Mgr Courtney was HORRIBLE! Julie, Susan, Tina, Maintenance, EVERYONE other than the original main point of contact had been AMAZING! Ex: emailed during COVID and their rental assistance i emailed like a stalker to ensure I didn't miss any deadlines and it was a mess. I tried to make sure they accepted the rental assistance & confirming my Owner accepted the program, Mgr stated she would check with the landlord & didn't hear back for a month. That's ONE example of many issues. In short, if Courtney is the person in charge of your property I would not go with HRG. My place was GREAT albeit it was some hiccups in the beginning as it really wasn't rent ready and sat vacant for 2 months I believe.also at one point my home needed to be tented for termites and it was a terrible experience. It was so last minute, the bags they provided were just regular vacuum sealed bags and not the specialized bags needed, I had to pay for the hotel out of pocket and it was an issue, etc. Now that they no longer manager my place I felt comfortable to write a review without fear of some type of retaliation. My work orders were another thing some times they would be fixed timely other times vendors would show up with no advance warning. There were times vendors would show up for the wrong issues. Overall as a renter I don't think I would recommend this company if you're not willing to put the work in to ensure they are on top of things and as an owner if you want to protect your asset and not get sued by your tenants go elsewhere. There's not much engagement with management since everything is online. Of the mandatory $40 extra charge for the "resident benefit package" which included the filter delivery, renters insurance, and credit reporting I mean meh. They used something that gave you giftcards after quite a few months or you can redeem the points for stuff but overall you can definitely get those services elsewhere for more bang for your buck. There's last thing that really grounded my gears was the house I was renting was being sold. Now I can't be mad the house sold it was the lack of communication that frustrated me legally they only needed to provide me with a 60 day notice however the more time and advance notice would have been better for me.

Jay and Matt, are wonderful people. Completely honest and dependable guys! Honest and extremely…read morenice to deal with.

This place is looking to have a big lawsuit on their hands. Ed has been harassing and threatening,…read moretrying to throw his tiny weight around. He told me on 3 separate occasions that he has fines accruing on my account of $400 and upwards daily. When I told him to tell me how he came up with these fines and asked him who made him in charge of fining, he back down. Definitely helped involved a lawyer. He changed his tune and then said that there could be fines in the future if I did not stop doing the fineable offense. Turns out there was no offense or fines that could be had. Just a little man with a little ego. He has about as much power as he is tall. I would suggest to Micheal And Sons to get rid of this stinky rotten egg before they regret it. Suggestion-record all of your phone calls. Videotape all interactions that potential can be beneficial to you. Document everything. And destroy a little slimy maggots under your feet.

Aside from the ridiculous rules and incompetent HOA, the bigger issue is they have done no repairs…read morefor 25 years. You won't be able to sell because no lender will lend on this place. No insurance will insure this disaster. There's dry rot and termites just walk around and look up. There's water damage and mold. Trees fall down because they haven't been taken care of. They don't have the reserves to fix anything and it would take a hefty assessment that wouldn't be worth the property. Think Florida.

I purchased a condo in Woodside Sierra on February 27, 2024 I've had since move out of the condo…read moredue to homeowners association. Fees being raised on me and supplemental assessments being raised on me. I have put the condo up for sale in August 20 24 and have had two offers on the place and was in escrow and ready to sign and now just found out that my condo cannot be sold due to Woodside Sierra homeowners association in arrears on repairs of on the complete condo area. loans cannot be accepted froIm normal lending facilities. Only CASH BUYERS . I am now in debt and I put my whole family inheritance on the line and losing it because they won't allow me to accept the offer that was given, and we were three days from signing. today s date is November 28, 2024.

Some good people but bad policy and administration. Well-known as "friendly" to developers (that's…read morewhere a major portion of their clientele begins), they give conflicting information and not good at advising the Board. With new communities, they overlook (?) the CC&R's, Rules, Contracts, and studies written for other HOA's and just had the addresses changed for the new HOA. They ignore their own contracted services.

Vierra Moore and Pam Flowers, the head of my HOA Board, have been very grossly negligent and…read moreincompetent for 28 years. In 1997, they refused to address the fact the builder did not turn off the water on my property used for the sales office previously on my lot and it flooded my backyard and garage repeatedly. Since Vierra and Flowers had taken over the common area watering system after all houses were completed, they should have talked to the builder about the flooding but refused. Ten other incidents have occurred with most recently in November 2024, when Vierra Moore and Pam Flowers refused to promptly remove a diseased redwood that had grown into my back fence and could have fallen forward into a 4 lane street in front of a shopping center or backwards onto my roof, endangering my tenants. TIME TO SUE THESE PEOPLE IN A CLASS ACTION SUIT AND REPORT THEM FOR CRIMINAL NEGLIGENCE.

I am a new landlord in Heights CA. My experience from the first call to my property being rented…read morehas been outstanding. Janet is so knowledgeable and caring. She answered all my questions and has great suggestions went above and beyond to help me find a tenant. I almost lost a great tenant if it were not for her thinking quickly and suggesting a solution for both tenant and owner. The support staff is also very professional and responsive. From Richard listing the property and pictures on the internet, to Lisa and Tim facilitating the actual process, it has been a great experience. Thank you all for your help and expertise in the management of my property.

I DID NOT RENT FROM THEM: I did take two tours of places with them. They made it easy, and did an…read moreeasy preapproval form. They didn't make me fill out and pay an application just to view properties and Vincent was responsive, and helpful. I ended up renting somewhere else but still they were great with the tours and such.