My washer broke down a few days after I got my new puppy. With a puppy to take care of and train I…read morehad no time to go to the laundromat. So I decided to try pick up /delivery wash and fold service. The first company I hired cancelled on my at the day of the pickup stating I was just too far even though they told me they could go to my location with an extra $15.00 charge. I did a last minute search for another company and found Lucy's. I spoke with Seranna on the phone and even though I was located outside their delivery range , she asked her boss for approval which was granted. My order was picked up promptly and returned clean and neatly packaged. I was very pleased with the efficient and professional service .

Lucy's laundry was awesome ! They picked up my laundry from my house each week. It was brought back…read moretwo days later washed and folded neatly. The pricing was very reasonable for the work that was done. It was brought promptly back by their very kind and accommodating drivers. Customer service overall was great! I always tell everyone about this great service. Lucys Laundry service really helped simplify my life.

Spoke with the new owner for my alteration…read more The time frame he initially stated was the same as the time the service was rendered. Him and his staff are extremely personable and nice. I appreciate the assistance to get my wedding dress back in time altered and dry cleaned for my wedding.

This is my first time going to them. On site staff was nice. I had several blazers cleaned and one…read morerepair on jacket-no complaints. The issue was miscommunication with a slacks to be altered. I wanted waistband to be altered (add inch with elastic). I provided fabric to be used if needed. They couldn't find my pants when picked up blazers (not in system). I was waiting for response on if they could do it and to give me quote. Staff called manager, quoted $45 and I said pass, please return slacks. Came back from vacation to pick up pants- they were altered. Elastic was not used and neither was my fabric (which is fine, but they kept it). I was upset with whole ordeal. Staff called manager again. Heard exchange and she asked him to speak to me- he declined. She offered a 20% discount. I said 25% because they kept fabric ( it was pricey fabric). I realized when I got home they didn't even add the elastic. I asked manager to call me back. This is the 3rd week day and nothing. I should have asked to put it in writing. The work was done well ( but missed elastic), the problem was disorganization, miscommunication, and lack of ownership from owner/ manager- he personally has not called to apologize.

The nicest people, who happen to be the best cleaner/alteration shop around. Hands down. Very…read moreaffordable and fast.

Thank you!!! My husband spilled chipotle salsa on a silk Tommy Bahama shirt. It was bad- real bad-…read moreI went home and sprayed it with Shout which meant I had to rinse it, got it wet and left water stains ! I think I may have made it worse! 2 days went by and I forgot to take it to the cleaners! I drove over to Ontario Cleaners and David said he would try his best but couldn't guarantee an outcome! 2 days later I picked it up and to my surprise YES!!! It looks brand new!! Thank you David! Appreciate your help!

I have used empire laundry countless times and have always had a good experience. I use them mostly…read morefor washing bed quilts and dog beds. Those items are too big for my washer. Last week I dropped off 4 blankets and a dog bed. Ruth washed and folded everything. The laundry came out perfect. Overall I think the cost is reasonable. I'm always happy with the service they provide

This was my first time using this service, and I am beyond pleased. The customer service is…read moreamazing! Anita took care of my laundry, and she went above and beyond; I truly appreciate her effort. As a busy mom of four, life keeps me constantly on the go. Our dryer recently broke, and to be honest, I'm in no rush to replace it because I'm so satisfied with this service. I will definitely be using it again! Thank you all so much. This genuinely means a lot to me. In my opinion, this is the kind of service that gives moms a much-needed break. I didn't realize how much I needed it until now. I truly believe everything happens for a reason. Maybe my dryer breaking was a blessing in disguise God knows how overwhelmed I've been. What I thought was just another stressor led me to discover this company. Your kind, attentive service lifted my spirits and helped me see that letting go of just one chore can give me more time with my kids and some breathing room in my day. Thank you again. I am truly grateful.

From the one and only experience I have had here, it sure has it's benefits from being right next…read moredoor to a large grocery, a bagel/donut shop, a Dollar Store, and let's not forget an ice cream shop too. And that is only describing a small portion of their corner, not to mention two more corners filled with businesses for essential multitasking and efficiency. It sure does not hurt for it to be conveniently off the freeway off ramp at Magnolia either, a major thoroughfare to a good portion of residential Corona. But how is the service? And how is the quality? Service could not have been better. The owner explained that this was a new business. Yelpless for whatever reason, I was a bit confused. I just happened to be looking for a different name but in the same place as a cleaner before it. Not sure of the prior business' closure, the reviews were excellent, but we are still in good hands folks, as best I can tell. While I was there, the owner was the only one manning the shop. He popped up to the front quickly upon seeing me and was most agreeable to my request to get my one and only winter coat cleaned and out in one day's time. He even gave me a discount for my being a newbie. Thanks! As for the quality, there are no complaints. The coat turned out great. While not on my usual route, I would still consider bringing my things here again.

We We need our clothes nobody told us that you change your business hours Please give me a call on…read more951-224-1405 We will appreciate if you return your call as soon as possible we need our clothes for a party tomorrow Thank you.

2nd time washing here, worst experience ever, they should be closed down…read more I came to wash and loaded up the washer and added my detergent and fabric softener, paid like everyone else. Time started and finished in 3 minutes and it took my money and gave me no wash. This laundromat steals your money. Not recommendable, they have just lost a customer and they will lose many more customers I am not coming here ever again.

Do not waste your money here. Loaded a brand new card with money only for the machines to say that…read morethere is an error and that the card is invalid. The machine that deposited the card said that my card was invalid. Waste of time and money and there is no staff here to assist. You're better off going to an actual coin operated laundry mat.

On a scale from one to 10 this is definitely a 10 I never have one complaint and my wife is…read moreextremely fussy They always have a great attitude very fair pricing.

Dropped my sweater off days ago said it would be ready on Saturday. Was not ready on Saturday. Also…read moreclaimed to have given me a phone call about the situation which I never received. Won't be back here again. I like on time and at least honesty if not.

Kind staff, quick service. Even tailoring or repair can be done. Owner is willing to please.read more

Had a formal gown altered and it came out perfect length and ready for pick up within a few days…read moreeven with holidays around the corner! Pricing was reasonable as well. Thank you!

I arrived around 7:00am today. I haven't been to a laundromat in 25+ years. I had a full size…read moreblanket that I wanted to wash as my washer at home is too small. The Laundromat Attendant Maria was very helpful in explaining how to use the washer. My blanket was washed within 24 minutes. I waited in my car until my blanket was done washing. There's plenty of parking. The laundromat looked cleaned inside. I'm sure I'll be back to wash my blankets and comforters.

I decided to try this laundromat since it's close by, and as I was loading my laundry into the…read morewasher, a German roach crawled out from the bottom of the machine and almost got into my laundry basket ! I panicked and had to shake everything off before putting everything in my car. Be careful here, as you might end up taking roaches home, and German roaches are particularly invasive.

Just finally stopped by to pick up my item that I was unable to retrieve Saturday due to their…read morewrong advertising of working hours. Here are the numerous wrong responses after I asked what time they open and let them know I was there at 9 due to their door and yelp / google page hours. And that I even hung around and went to the super market next door to kill time and came back and ultimately left at 9:30! "We open at 9:30-3PM" "Oh, I'll have to let my boss change it" "Why didn't you wait" "We're open for 6 hours" "I was here at 9:30" "Sorry, well"

This service was rushed because I had a weeding a week out and they were so nice and…read moreaccommodating.Especially Christina she was such a girls girl. Very nice business will definitely will be coming back!!