Very helpful, friendly staff, great selection of products. There is a large selection of dog food…read morethat are of high quality. (I don't have a cat and am unsure of what items they have for cats-do they seem to have a nice selection though. ) They have fun, unique items as well such a cake/cookie mixes. The prices are about what to expect from the quality, highly recommend!

The dog food I order online from a different company is out of stock, so I decided to switch back…read moreto buying local and went here because of a great past experience years ago. Today was also great. I don't know the woman's name, be after I overheard her giving great advice to someone else I asked some questions. I'm glad I did because she not only helped me find what I wanted, she explained everything as well. I feel well informed. The guy at the front was friendly as well. I'm glad to be a customer back here again. Looking forward to my next trip there.

Not a good or bad experience but it is difficult to locate help when needed. If you know what you…read moreneed and where it is, this is the place.

You know, I don't think I will ever get greediness I don't understand how a company can generate…read moreabout $6 billion in sales in ONE YEAR , but yet can't invest in a proper and humane adoption area for the cats that are under Petcos care LIKE A BIGGER SHELTER FOR THE DISTRESSED TIMES THEY'RE IN UNTIL THEY FIND A HOME COME ON YOUR A PET STORE DO BETTER GREEDY!!!! Now I'm not going to lie I'm sure this cat is doing better healthwise in the situation he is in rather than being outside but that doesn't change the fact that with how much money Petco makes, they should invest more money into their adoption centers and the animals that are under their care!! PLEASEEE

Stopped in right before closing (around 6:59 PM on a Sunday) to quickly ask about a fish tank…read moredivider. I understand closing procedures need to happen on time, but the interaction felt rushed and dismissive, and I wasn't given a chance to ask a simple question before being turned away as the doors were being shut. I work in retail as well, so I understand closing routines, but customer interactions should still be handled with basic courtesy, even at the end of the night. A brief answer or acknowledgment would have gone a long way. I'll plan to come earlier in the future, but this experience did not reflect great customer service.

I came in today to purchase crickets and a heating mat for my new tarantula. The workers who helped…read moreme, Eric and Jordie, were beyond helpful and very friendly. Eric helped me collect crickets and was readily knowledgeable about how many I should get at once and how to take care of them. Jordie directed me to the heating mats and helped me decide which one was worth it for the price, but also would fit best under the terrarium. Overall I am grateful for the good service I recieved today, and every time I stop by Bloomington PetSmart.

Took my cat here to be shaved and bathed, $110 for reference my parents take their 4 dogs, 3 being…read morepoodles and pay under $300 at a different groomer. I get it cats are finicky but that price is crazy. His cut is also uneven. 2 stars because his matting is gone and he smells good but we won't be back.

It's hard to find a place that grooms cats. Our family cat is 20 years old (!) and had some large…read moremats on his fur because it is difficult for him to groom himself. The groomer was very gentle with our old man and insisted that I stay there during the grooming for his comfort. She could have charged extra by asking if I wanted to bathe him as well, but she recommended not to do that as to not aggravate the cat even more. The only reason this is 4 stores and not 5 is because the place is a little dirty and because I didn't see any evidence of the supplies having been sterilized. However, they are still moving into their new location. Their team definitely is experienced and knows how to handle pets.

We have used Blooming Paws three times for grooming services for our Springer spaniel mix and it…read morewas really great. Just be VERY specific about what you want in terms of cut and if you have any special requests. I spoke to the office manager and was able to take him first thing in the morning and then pick him up right after because he doesn't like being kenneled. I also really love that you can book through the pet care app. Very convenient!

I will never take my animals to BloomingPaws Clinic Resort Spa in Bloomington ever again and I do…read moreNOT recommend them either. Saturday I got the daily picture update from them (that I had to pay extra for mind you ) and noticed Thor had a little poop on him. Nothing strange because Thor is notorious for rolling in poop so I didn't think anything of it. Monday morning 2 DAYS LATER I picked him up and he smelled terrible and was COVERED in poop (more than in the pic Saturday). I even made a comment about him having stuff all over him and asked what he got into and they said, "Probably everything" and left it at that. So he spent 2 days with poop on him and no one did anything to clean him up. We immediately took him to get a bath and Thor was wimpering and whinning the whole time. The groomer pointed out that his neck was completely rubbed raw down to his skin with fur missing. When we dropped him off they make us take his collar and leash so they used one of theirs on him while he was in their care. We immediately called them and was told a manager would call us. 10 minutes later we got a text message from them (not a call) basically saying this was not the standard they strive for. I told them they needed to call me because a text message is not it. The manager called and reiterate the same thing as a text and even went as far as to say that the reason his neck was raw was because they had to spray him down a few times and when it gets wet under a collar that can happen...if you KNOW this can happen "to a basset hound" why would you not dry them off to prevent the skin from becoming raw and a possible infection?!? Also, we have boarded him and taken him to Doggy Daycare numerous times before and never ONCE have we ran into this issue so don't feed me that bullshit. The manager did offer a complimentary bath and an exam on the house for Thor but if you think for one second I am ever trusting you again with my animals you've lost your damn mind. We took him to have him checked out at a vet we trusted 1.5 hour away to ake sure he didn't get an infection on his neck. Today (Thursday) I spoke to another manager and the interaction was ridiculous. First she started the conversation by asking what I think they could've done differently and then blaming the entire thing on "miscommunication" instead of acknowledging that they 100% neglected Thor while he was in their care. I got a partial refund after I asked about compensation but they have also since blocked me on Facebook after I tagged them in a post about our experience. Both managers response to this was disgusting and lacked any credibility. They are 100% trash and I do not recommend anyone send their animals there.

Madelyn is an excellent trainer. She cares about all dogs. She even has a cat in the shop now. I…read morehighly recommend her training and day care.

The Puppy Package was perfect for my new puppy! Everyone on staff is great! They also have a great…read moreselection of treats.

Visiting the area walked in and was blown away at the setup and the availability of plants and…read morefish. Too bad they aren't closer to where I live. Would be there regularly would definitely visit again when in the area!

I am possibly looking to get back into the aquarium hobby after 30+ years since I last was into it…read more So I looked up shops in Yelp and The Reef jumped out, especially since I was going to be stopping by Sullivan's Hardware today to pick up something. The place was really busy, but I was able to speak to a very nice young lady named Evelyn (I believe... I'm extremely bad with names, but think that was it. If not Apologies). She really took the time to help me catch up on some of the changes in the hobby and focus in on somethings I think I may like. I have more research to do but will definitely be back when it comes to make some critical decisions and buy some of the key components such as aquarium itself, substrate, filtration, etc. Really appreciate the time she took with me. I'm not an expert to be able to "grade" The Reef like some may be able to, but I can speak to how they treated me today. The Reef seemed to have a depth of products to help someone just starting out at a small scale, to the very experienced hobbyist looking to go to the next level or the advanced aquarium keeper who needs to pick up some specific item. (I took the pics to help me remember some of the items I was looking into but figured they would be good for this review as well)