Disrespected & Mistreated at State Farm - Justin Ray's Office…read more Date of Incident: May 16th 2025 Location: Justin Ray - State Farm Insurance Agency 1345 E Henri De Tonti Blvd Suite B, Springdale, AR 72762 As a Black woman seeking clarity about an inaccurate quote I received from this office, I was met with clear microaggressions and unprofessional behavior. At 11am, I visited in person with my mother as a witness and brought a recorded conversation to calmly prove what he had originally said before discontinuing our conversation. Instead of listening, Mr. Ray dismissed me, called me rude ahain, and refused to acknowledge the facts. When I asked who I could speak with to escalate the matter, he told me he had no supervisor. This experience was humiliating and upsetting, especially given I was respectful throughout. It's unacceptable for a customer, specially a woman of color, to be gaslighted and silenced for advocating for herself. My mother witnessed the entire interaction! The service was poor, dismissive, disrespectful, and so deeply unprofessional! I will be switching to another agent and posting this review on every platform possible so others are aware. DO NOT come here or do business if you are of color!

We worked with Scott Shepherd and he got us our quotes very timely. Justin helped us when we…read moreactually switched. We were very happy with the with the quotes which saved us a significant amount of money over what we had been paying. The switch was easy and we feel very good about the experience. They were great.

So when you do a guardianship here in Arkansas the court requires you to get a bond to secure the…read morevalue of the estate. So when my lawyer tells me I need a bond I came here. I talked to a guy name Danny, very nice guy. It took about 30 mins to fill out all the paperwork for this bond. It was fast n I got my bond. I would recommend this place for all your insurance needs!!!!

From the owner: At Walker Brothers Insurance, we know how hard you've worked to turn your house into a home. Since…read moreyour home is one of the most important financial investments of your lifetime, you'll need proper coverage in order to keep your investment protected and provide your family with the guarantee that they'll always be safe and sound. Walker Brothers Insurance is your trusted solution for homeowners insurance. We offer coverage options that are both flexible and affordable, and will work with you on an individual basis to find a policy that best suits your needs. Our team is dedicated to providing the assurance that your family and your possessions are secure.

Reliable, hard-working, and genuinely care about each policyholder. Highly recommend!read more

I am moving from Arizona to Arkansas and called to get a couple examples of coverage for home and…read moreauto by zip code. I spoke with Tiffany Dillard who went out of her way to answer all my questions. I kept her name and number and today I had the pleasure of meeting Tiffany at her office. I was very impressed by her knowledge and complete familiarity with her products. She helped me sort through some issues I was confused by and even spoke with my realtor, my buyer's realtor, and my hometown State Farm office. This gal is way smart and very personable. Go see her.

From the owner: My vision is to be an insurance professional driven by keeping my customers' interests as my…read moreprimary goal. My staff and I will treat all customers in a caring, friendly and professional manner. I want to be your agent! Contact us for all your Auto insurance, Home insurance, Life insurance and Business insurance needs. License #: AR-100112759, MO-8151369, OK-100127951

The staff was very helpful and informative. They got us quotes and went through the details. They…read morealleviated any concerns we had. The best part, they saved us a lot of money on our homeowners insurance.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've lived in Northwest Arkansas since the mid 70's. I love working with customers and educating them on their insurance need!

Great and prompt service! Office staff is very friendly and knowledgeable.read more

From the owner: Our goal is finding new, practical ways to create help for our State Farm customers. Our focus is…read moreto provide the families we serve with outstanding coverage against property, liability or income loss. We are there to assist you through the good and the bad and strive to provide the insurance experience you need. License #: AR-100112779

Was able to get Roadside Assistance via email and finished up by phone easy peasy. Never had to…read moreleave the house. Great Job Courtney, and cheaper than AAA by the way.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a wife and a mother of four, I know how important protecting your family and your assets is to you, and how those needs may change over time. With 10 years of insurance industry experience behind me, you can feel confident in knowing that my team and I have the specialized knowledge you are looking for.