I always have great service every time I visit this store. It's a great choice for shoes that look…read moreprofessional and feel comfortable - especially if you like to walk around on your lunch! The selection isn't as wide as some of the other stores nearby, but I think it's a case of quality over quantity.

I love Ecco shoes, have owned many pairs the quality and…read morecomfort is really great. This store is decently sized, the Men's section took up a whole side the service was attentive and patient as I take a lot of time deciding on shoes. When shoes are on sale, they will sell the black for more than brown, but that's the same at other locations. Since I was looking for sale items, the selection was a bit limited, factoring the size and colors I like are pretty much the most common. They had a Chines New Year's promotion when I visited, so saved even more.

Good quality of shoes , I always buy on sale some of the items you can not find in other storesread more

My mother has tried to return a pair of shoes purchased a this location. She has been a customer…read morefor 10 years. They know that she bought the shoes here and they are faulty. They are refusing to exchange her faulty unworn shoes for new ones. She is 67 years old and deserves to be treated like a real customer. I find this offensive and hurtful. She is very upset with this treatment. She doesn't have a receipt but the fact is the shoes are faulty. Companies that want to retain customers should spend more time thinking about them than the bottom line. WIll never go here again and will tell everyone I meet about how my mother was treated by these people. Very disappointed.

They currently have a 40% off sale which means most of their shoes are $100 now. They were busy but…read morethe staff was very friendly and helpful regardless. I was not sure about my purchase but they pointed out that as long as I don't wear it outdoors or have any damage to it, they have a 60 day return policy. No worries for buyers remorse here!

If you're a fan of Rockport shoes and are looking for the latest in comfort and design head here!…read moreWe were lucky that someone was passing out coupons on the street outside the Eaton Ctr, otherwise we wouldn't have known it was there. They had adorable wedge sandals in a variety of colors and they were pleasingly comfortable as Rockport's always are. My husband ended up with a great funky pair of leather slip ons.

I love love love the shoes from this place! It's comfortable, practical and durable. I have very…read moresmall feet (size 5) and it's hard for me to find something that fits. Departments stores sizes sometimes start at 6 or even if they have 5, they'll be sold out. So, thank you! I love how they have the half sizes too, cause I like the teensy bit of space that size 5.5 provides me. Their shoes are very practical in that anyone can wear them, you won't be sore after an hour - perfect for work. And thanks for making your boots waterproof. I just wish they made more styles per season. They usually have about 20-25 styles for the season, and that's not enough selection for me. I also wish their customer service was a bit more helpful, because the last time I called to check the status of my shipment, she said she had to call me back before giving me an answer... by the time she called back, I had already tracked it down myself by going through the local Canada Post. But I'd always come back because their products are excellent.

I'm so glad I went directly to this store to purchase my first "Blundies" instead of another store…read more The nice thing is if you purchase at their store, they will condition your boots free of charge. Who else does that? Dack's never did that let alone remember me as a customer. -- So an update on my boots that I brought six years ago.. The soles have finally worn out and still I wear them. I went back to the store to see if repair was possible since the uppers were still in decent condition given hard, daily wear over the years. Sadly, the Company themselves do not repair the soles given their manufacturing techniques. Okay, fair enough, I thought. They did mention a local cobbler who might be able to bond a replacement lower but it wouldn't be under "warranty" any longer. So I'm tempted to give it a try after I buy a replacement boots first. Hear that Australian Boot Company? I'm coming back for more!

When my buddy purchased his first pair of Bluntstones some years ago, he did nothing but go on and…read moreon and on about how comfy the boots were. Yes, I get it. They have the soft sole, the pull-tab entry, and the chic-kinda-ugly look going on for them. I didn't give them the time of day because at that time I was a Doc Marten Man. Well, ten more friends telling you the same thing and suddenly you find yourself in one of the few places in Toronto that they sell them in asking if they've got your size. The store is a small hole-in-the-wall shop dedicated to the sale of either Blundstones boots or, for the lady that doesn't wish a full-on comfy leather boot, Ugs. Both have come into their own as "the hip apparel" for Toronto and this place is dedicated to them. The staff are tremendously helpful for the uninitiated and will take you through all the benefits of the boot; the comfort, the care, the durability, the guarantee. I've had my first pair for years and they still hold up. The latest pair? An Australian tribute to Canada with the word 'Eh?' on the pull-tab. They were a hit in Melbourne.

I ordered shoes on August 21st and there is still no evidence of them being shipped. I have…read morecontacted Getoutside Shoes multiple times and they blame US Customs and Border Patrol and have not done anything to rectify the situation. I asked them to re-ship the item and have not heard back. But if you are in the US, do not order from them until they can actually deliver the items! They said 5-7 business days and we have far exceeded that at this point yet they just continue to offer excuses and not a remedy.

Horrible service, no attention, barely acknowledged our presence in the store. we were going to buy…read morebut decided not to because of the bad service

Love this Warehouse- great quality shoes & at the best prices. Very new styles. Have most of all…read moresizes too.

I visited this store for the first time in late summer 2020. I was able to get a pair of Sketchers…read more(not pictured) for about $50. I was really impressed with the variety of ladies' Converse Chuck Taylors for about $30. The store was organized but a bit tight between the aisles. The one thing that I was NOT impressed with was the security guard watching me like a hawk. I guess they must have theft in there but it was pretty insulting.

Why don't places have phones that get answered? It makes me…read morewant to stay home and shop online only. I called the numbers listed here and at another location and the phone either didn't work or sounded like an incoming fax. Question: Do you have children's size shoes? If not, you should.

After returning my beautiful but not so practical Mephisto Milly sandals (yeah... who knew?) at…read moreSoft Moc, I was very sad. I needed a new pair of cute but super comfy and supportive sandals for the summer. I ventured to Walking on a Cloud. I was still in the market for Mephistos but not the Milly style. The sales associate was great and even brought out a pair that were like the Milly but had a lower heel and better support and were not on display. I loved them, but as it turns out, one of the many little crystals adorning the top had already fallen out (I had read in some of the show reviews that this might happen). She told me that there was a 6 month warranty on any shoe defects, but I wasn't going to chance it. She helped me find a super cute, narrower and sexier comfort sandal in bronze and gold with python print. They are super comfy and beautiful. I have to say that despite the good service, I don't know how much traffic this location gets. Every time I've gone in, I've been the only person in the store. On Queen St., that is a rarity.