This is maybe one of the best nail salons I've been to in New York! First of all it is GORGEOUS. The interior is just absolutely stunning and smells SO GOOD. Lots of candles and essential oils. They were so kind to take me and my friend for walk in mani pedis just an hour before they closed. Both services were excellent. Pricing was comparable to other salons, but I think the service was above and beyond. Maria did my nails and she was amazing. I paid extra for the quick dry polish and it was definitely worth it. My nails seemed to dry almost instantly. I am so excited this place is so close to my apartment because I'll definitely be a regular! read more

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This is a cute little retreat in the city. The decor inside definitely makes you feel like you're not in the city anymore. The staff is super sweet & friendly when you walk in. They set me up and offered me a water, coffee or tea. The pedicure was $55 and was worth it. They put oil, and a herbal mix in your water. They scrub and massage and definitely take their time to make it a good experience. I will be going back and definitely recommend! read more

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Very nice and friendly atmosphere. Super accommodating for a last-minute scheduling of manicure and pedicure for 3! Great spa-like treatment, I feel like a princess. read more

Naturela - Traditional manicure - Nail Salons Near Me - Brooklyn, New York

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I am genuinely so sad to be writing this review because I loved my experience here in the beginning and have been coming almost 2 years. Prior to my past two visits it was minor annoyances like having to ask for the person at the front desk to mute the RING app that she had at full volume and was going off every thirty seconds and really impacting the tranquility of the place. But the last two appointments I have been injured. The first I chocked it up to a mistake (the girl took healthy skin from my toe cuticle). I've never had this happen in my entire life of getting pedicures. The girl handled it pretty dismissively as I was actively bleeding and was not quick to apologize. The second time some months later, I went back and similarly the person took a chunk of healthy skin. This was not taking the cuticle off and pulling it up too fast. This was not anywhere near my cuticle. I requested to stop entirely and asked for a band aid. She let me know they did not have a band aid so I had to walk home with my toe bleeding. There were no attempts to make the situation better. No offers to go next door and get a bandaid or to comp my next service. I only received a text about ten minutes later offering 10% off my next service which is laughable. Based on my recent experiences, the fact the business doesn't carry a simple first aid kit which is a legal requirement in NY, and how the situation was handled I will not be returning. read more

Naturela - Aftermath of being cut during my pedicure - Nail Salons Near Me - Brooklyn, New York

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I got a gel pedicure done here about three days ago. The gel polish is already peeling off 5 of my toes. A couple of them is because the polish was painted onto my actual toe and not cleaned up resulting in it lifting. I received a pedicure from here previously and it was amazing. The service this time wasn't it. Shame because I really liked this place. read more

Naturela - Where the polish was painted onto my toe - Nail Salons Near Me - Brooklyn, New York

Like Sara Beth below, I also wanted to love this spot. Initially, I did. The warmth of the gal at the front along with the staff being so kind, I thought this was going to be my regular spot. I got a normal polish pedi and a dip powder mani. My mani was fine. I had a partially broken nail that I wanted her to glue back so that I could keep my length. She broke my nail from filing another finger, but alas, nails grow back so whatever. In the end it was fine, but after a couple of weeks, I took the set off completely and my nail has never been thinner. I'm knew I should've been concerned with her filing too much from the surface. Well, I should've known something was off with my pedi when the gal kept shaking the bottle vigorously. She should've put polish thinner or get another white polish bottle, but she kept shaking the bottle after each coat, creating air bubbles. From a distance, it looked fine, but once I got home I noticed all the air bubbles. These bubbles don't form after the final coat so clearly the gal saw this and thought it was acceptable to let me walk out of the salon with air bubbles on every freakin' toe. The worst part: I couldn't go back because I was flying out of the country that evening so I sent a message via email to the the business. I sent a photo of the toenails to show all the air bubbles and let them know it's unfortunate because I'm flying out that evening so I can't get it fixed. I was hoping they'd rectify the issue by offering a free pedi or at least 50% off my next pedi or something. Only now, today, 15 days later do they respond with a, "thanks for letting us know." I'm sorry, your pedi service is how much? and it was not even close to being up to standard, and all you're going to say is thanks? It started off on a very high note and ended poorly. Terrible customer service in the end and terrible quality. Never again. read more

I really wanted to love this spot. It's a beautiful, clean space that smells great and the staff were all very sweet. However, I'm generally bummed about my experience here. As I was walking up to the shop, two to three minutes before my appt time, they called and said they were running late and would be about 20 more minutes. A little annoying they waited so long to inform me, but okay, no big deal. Since I was already there I went in and waited. The waiting area is nice and comfortable, though it was a little stuffy. But I didn't end up getting seated until 50-55 minutes past my appointment time. The women were sweet and apologetic but I still had to pay full price for the service, and there was no offer to upgrade to make up for the wait, or any other accomodations. As for the service itself, I got a gel manicure and gel pedicure. It was ... Okay. I felt like some steps were fairly rushed - exfoliating/moisturizer/massage in particular - but the end result was fine. Until today, when just 24 hours after a gel pedicure, a bubble appeared in the big toe polish and popped, so now the nail looks all messed up. No clue how this happened. I'm flying out on vacation in the morning so I can't come in and have it fixed. Like I said, I'm just bummed. I very rarely spend money on myself like this and this certainly wasn't worth it for me. read more

Naturela - Gel pedicure messed up just 24 hours after service. No specific cause - have no idea how this happened. - Nail Salons Near Me - Brooklyn, New York

I just want to start by saying I've never left a bad review for any nail salon, restaurant, etc. I actually had to make a yelp account just to post this. I came in for a manicure and pedicure today. The pedicure was great but when the nail tech started painting the gel color that I picked for my nails, it looked very different than the color I chose. She reassured me that the color would look the same after a few coats, but after 3 it still looked very different. The man at the front desk explained that this was because it was a non-opaque type of polish and that the sample was painted on a white nail and that's why it looked different. While that is a logical and understandable reason, I wish that had been explained to me before I chose that color or I would have opted for an opaque type of polish. I ended up asking them to remove the color and unfortunately since I had been there for 2 hours I didn't have time to stay and redo them. The man at the front desk said that it should have been explained to me beforehand that this type of polish does look different on different people since it shows some of the color of your natural nail underneath. I truly think this was just a lack of communication and misunderstanding and was not upset at this point. I thanked the nail tech and she apologized and I said it was totally fine. Where I have an issue is that I was charged for a "nail clean up", even though the man at the front told me he was only going to charge me for a pedicure and when I confronted him about it, his response was very unprofessional and frankly just rude. I was in a rush so I didn't notice the discrepancy in the charge until I left, so I called and asked why I was charged $55.89 instead of $40 for just the pedicure (I tipped 15% but tips don't get charged immediately so this price was before tip). He told me that it was "only $10" and he was sorry that I didn't like the color but that he needed to pay his employees. While it was "only $10", I rarely go out of my way to treat myself to these kinds of services so it sucked to spend $65 on a pedicure and damaged nails. I am attaching a photo of the "nail clean up" that includes damage from taking the gel off. They objectively look worse than when I came in so I don't think I should have paid for them even though unfortunately it did take time for the nail tech (and myself). **side note- while I understand the non opaque polish thing, the color looked DARKER on the fake nail so the explanation for the color difference being that the fake nail was white made no sense. In that case, the color would be lighter, not darker. I don't feel good about leaving this review and like I said I've never done this before but the unprofessionalism and lack of communication made this experience really shitty and I already have a hard time letting myself splurge on services like this for myself. read more

Naturela - My nails after leaving the salon - Nail Salons Near Me - Brooklyn, New York

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What an awesome new (to me) spot for a pedicure. It's so zen in there - the vibe etc. A huge plus that the products are all natural and smell v good! And they take their take their time with the process. Thank you, Naturela! read more

This is probably one of the best nail spots I've been to in Brooklyn thus far. I just got the most amazing manicure and pedicure and let me tell you she got the calluses off my feet that were there since three winters ago lol. They gave you refreshing water, lemon and champagne glass and then they always actually you're comfortable. Everything that they use is completely natural and there's no harsh preservatives and anything that they use. Definitely a Massey spot and probably your next new nail home forever. so if you're looking for a new nail spot, don't walk run to this place. Super clean everyone super friendly and honestly I don't understand why more places aren't designed this way. I love the fact that they are family owned and it just feels like you're talking to your Bestie lol read more

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Best mani/pedi i've gotten in nyc. Everyone was so sweet and the salon was beautiful. they bring you tea and cookies and even have protective gloves for the UV lights. I got a Gel pedi and Gel X mani, was def worth the money. Will definitely be back. read more

Naturela - Nail Salons Near Me - Brooklyn, New York

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The employees were extremely nice and accommodating and the environment was super warm, but the quality of work was super poor. I got my regular dip manicure (generally lasts until I go to get it removed), and my nails were breaking off / splintering in half after less than 3 days. Really disappointed and won't be returning. Also was way overpriced. read more

Highly recommend this new nail spot I found. I get regular mail polish & they carry high quality regalar polishes so happy I found it!

By far the most exceptional nail salon service I have ever had to date. When we arrived we were offered water with lemon, the establishment was VERY clean and we were not rushed (even though we arrived later in the evening where most other places would rush you out the door). I got the gel mani/pedi and my friend got a men's gel manicure. My hands and feet are silky soft and I can't wait to go back! read more

Naturela - Nails - Nail Salons Near Me - Brooklyn, New York

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The decor and interior vibe of this business is nice, however my experience with their service does not match. I had an appointment at 5:10pm for gel mani + reg pedi but they asked me to come at 4:30pm because they wanted to complete my service before someone's 6pm appointment. I had no problem doing that, but I didn't leave the salon until 7:34pm on the dot. The woman who serviced me was extremely slow and thorough-seeming, which I'm confused about because the end result was just OK (especially after what she put me through). When pushing back my cuticles for my mani, she continued to push my skin past my cuticle line and ONTO my actual finger, peeling back skin and causing me to bleed (see photo attached). Whenever I asked her to fix something or add an extra coat of color, she would deeply sigh as though it was a massive inconvenience to her - terrible customer service... If I'm going to be in your salon for 3 hours at least make my experience pleasant and quality. It was $40 for the reg pedi and $50 for the gel mani. Not worth it - I will not be returning. read more

Naturela - Nail tech pushed my cuticle so far that she peeled the skin back on my actual finger - Nail Salons Near Me - Brooklyn, New York

Such a beautiful space. Johana did my nails and she was lovely and attentive. Am recommending this to all my friends!

Probably one of the best pedicures I've ever received! I highly recommend this spot. Also, the staff was super nice to my dog and made the whole experience super pleasant (even though my dog was acting up ). read more

I had a great first time experience here! The place is super clean, cozy and cute. I had a gel manicure and it came out beautifully. I will definitely be coming back soon! read more

Would give it 0 stars if that was possible. Made an appointment and when I got there I was told that my service would start 10mins later. I asked if I would still be done in time and wouldn't get an answer. Asked 2 more times for clarification and was told that they would rush it which is of course not what you want when making an appointment in advance. read more

What a great find! Just moved to the area and found this beautiful salon about 10 minutes from my place. It is clean, cool and relaxing. The staff is amazing, kind and so good at what they do. They took care of my old manicure (remove acryllic and got me on Gel). They look so good. I actually had an amazing pedicure yeaterday as well- WOW~! The best. read more

I've started getting gel manicures here regularly since they opened near my apartment. The manicures are always perfect and lasts a good while. The customer service is great and I always feel really comfortable! Th place is always super clean and has a nice vibe as well. Highly recommend :) read more

After 6 months of hunting, I have absolutely found my new nail place after moving to the neighborhood. I am SO picky about where I get my nails done and this place exceeds my expectations in every category. It is impossibly chic and impeccably clean. You can tell they put their heart and soul into every detail here including every single design element (it's SO cute), the products they use, and of course the services they provide (I just walked out with the best manicure I've ever had). I'd urge anyone in the area to come give this place a try. read more