David from Fetch Pets takes care of my cat while I'm out of town. He does a great job and keeps me…read moreup-to-date on how Charlie is doing and sends daily photos as well.

The walking service (David) was great. However Fetch Pet's business practices are questionable. I…read moresigned up for two walks prior to leaving on an extended trip out of the country. I let them know I would look at a "plan" when I returned. I was then notified by American Express that I had been billed $543.41 by Fetch Pets .... not for the two walks I had asked for. I received no notice ... no explanation. They billed me for 20 walks. When I contacted them, they made no attempt to reconcile this. When I returned from travel I began to use the remaining 18 walks. By the end of the month I had used 10 walks. I was then billed again for another $543.41 and another 20 walks and they cancelled the remaining 10 walks from the first billing. I reached out to Shawn multiple times to reconcile this. I was ignored. I finally got resolution by filing a dispute with American Express against these charges. Beware!

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

KiKi just started going to A Passion for Pets about 2 months ago. We just moved to the area…read moretemporarily and was told about this place. So far so good. Marcia does a great job taking care of my fur baby (1 year old Sheltie)) and the place is safe and clean. I like the video she sends of KIKI playing with the other pups and having fun. Love having her in daycare while I am away at work so she is kept busy and i do not have to worry about her or crate her. She is still learning how to be a good doggie and the socialization she is getting helps too. Thank you Marcia for easing my mind while I am away from her.

Aslan, my Corgi puppy always has a great time playing all day at A Passion for Pets! He really…read morekeeps up with the big dogs, and I know Jim and Marcia do a great job watching and interacting with the dogs, making sure everything is fun and safe. I really enjoy seeing the videos they send of my puppy having a great time in their career. That special touch, knowing they appreciate the human and canine customers and really get to know your four-legged family members, is priceless.I really like that they added an overnight service too, which was fantastic when I needed to be out of town. I have had good experienced with the grooming and even had the pleasure of private training to with Jim to help my puppy adapt to life with other senior dogs because they were not getting along, and it was stressful for everyone. Now everyone gets along, and we got some insight into their behavior

We've been customers of The Good Dog Shoppe for over 16 years, and it's one of those places that…read morejust feels like home every time you walk in. They've always taken such great care of us and our pups, and you can tell how much they genuinely love what they do. And their new spot at 3940 Cherokee Street (right next to Johnny's Pizza), it's amazing!

They fuss over my dogs, especially when I bring in a new foster dog. My pups always leave feeling…read moreloved. They carry high quality foods and when I had a pup with food sensitivities they went out of their way to help make sure he had variety. Friendly and very knowledgeable

I love taking my baby here for daycare. Lauren happily greets us at 6:45am. The other morning, I…read morewas sitting in my car after drop-off and saw that they were just loving on her before taking her back. She is always excited to go in and happy when I pick her up. The staff knows each dog by name and Corrine or Dari tell me about their activity during the day. I have even received communication via text when my baby wasn't feeling well, letting me know they were keeping an eye on her. I have another doggy daycare closer to home, but hands down choose Doguroo to take care of my dog.

Two times in a row, the groomer has completed disregarded directions. Both times, she aggressively…read moreshaped him up which was not requested. The most recent time, the desk person did take care of the cut but I will not be back after 2 chances and 2 failures.

We had a great experience with Dog Watch Fencing from start to finish. They are very accommodating…read moreto any questions or concerns you may have. We have 2 Dobermans and they learned the fence line quickly. 3 more of our neighbors got this fence after us all with different breeds and sizes of dogs. No issues. Highly recommend!

Customer service is great. They have a quality product that does exactly what it claims to do. We…read morehave 5 dogs and purchased a dog watch hidden fence at our other home. When we moved we purchased two to cover the 2 homes on our property. Our dogs used to be runners. They would run away and be running down the highway. We were so afraid they were going to get hit that we had to do something. Dog watch hidden fence saved our dogs life. And we had a sense of security that they were going to stay home. Their customer service is excellent. They are very quick and professional to handle all concerns and questions we had. Highly recommend. Their prices are very affordable for what you get. Peace of mind has no price value in my opinion.

I have boarded my dogs here twice and have had them groomed here often for years. Since they bought…read morethe bfur and after groomers, creekside's attitude has gone downhill. The groomers are professional, but the behavior of the owner/manager has become unacceptably rude. Today was the last straw. I had purchased a gift certificate months ago before COVID surged. I bought it from 2 of our dogs that go there often for another dog who has since gone back to its owner. I asked if I could use the $45 from the certificate for today's groom. Now, if she has said "no we don't let people transfer them between pets," or "no, it's not recent enough," or "no you'll have to use it another time because you didn't tell me at drop off," I would have understood and would not likely be writing this review. BUT NO! She stood there and repeatedly accused me of printing it at home and lying. She insisted she's the only one authorized to print them. That may be so, but as I told her, it was a young girl at the desk who sold it to me about 4 grooms ago. She printed it right on the printer in the front area. Then, the manager accused me lying because I didn't tell her about the certificate when I dropped the dog off, but I wasn't sure at that time if I could even find it. Again, if that was an issue, couldn't she offer to let me use it the next time? Couldn't we compromise on a lesser amount? Or couldn't she let me know the certificate couldn't be used without accusing me of forging it!!?? I'm a regular customer. She could have easily said no without standing there for two+ minutes yelling at me and accusing me of forgery like a mad woman. THEN to top it off, she swore and slammed the desk door, yelled "after dealing with COVID for a year, I'm done!" And then slammed the door to the kennels. I wouldn't want this woman near my dogs again. I don't need her $45. However, I expect respect and appropriate responses to questions. Not accusations and rants. Looking forward to finding a new boarding and grooming facility that deserves my business. ---- Update: This morning, the owner called and admit she found the record of someone selling me a certificate in Jan 2020. I appreciate that she refunded yesterday's visit, but she failed to apologize or express accountability for the incident.

My dog has been going to Creekside Pet Hotel for the last 1-2 years and I will never change. I…read morealways look forward to picking up pebbles so I can chat with Megan. She's very sweet, nice and very bubbly. As soon as I walk in the door, she calls back to get pebbles. As I wait, she has a conversation with me. It's not just customer service bull either. She genuinely cares about our pets and us as customers. It feels more like a second home than a daycare. I will always come to Creekside Pet Hotel as long as Megan is there to greet me!