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    The Good Dog Shoppe

    4.4 (41 reviews)
    Closed Closed
    Updated 2 months ago

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    Aundrea T.

    This place is precious!! The owner was super friendly and knowledgeable regarding pup food. Came for a gotcha day cookie and walked away with samples amongst other goodies!!

    Happy she got to experience some goodies from them before she passed.
    Jurnee I.

    Lovely shop that has a ton of great selections between food, treats, supplements etc. I'm always greeted when I walk in and always asked by at least one staff member if I need help finding anything. I very much appreciate that this is one of the few pet shops that can actually order things for you if you call ahead even if it's not on their shelves regularly. Me and Dakota will continue to shop here for as long as we live in the area.

    Last week I tested positive for COVID-19. Several days prior, I ordered some cat food for my kitty Mika. Of course, after I tested positive, I couldn't pick it up. I shared my situation with them and they truly stepped up for me. They voluntarily dropped off my order for me and left this sweet treat for my kitty. That is truly amazing customer service! Also, Mika was diagnosed with kidney issues this summer. They were so helpful with recommendations for food and supplements to help her. She is actually thriving and is showing no symptoms at this point. I am confident that it is all because of their guidance.

    Nick D.

    I finally made my way to check this place out, and this is really a hidden gem for pet lovers. I have a toy poodle named Minnie and she is very picky when it comes to certain treats, so I'm always trying to pick up treats at various places but i think i finally found a place that i like frequently come to. I was greeted at the door by a lovely lady named Regina i may be spelling it wrong, anywho she the owner and she was so helpful with my search , she offered some suggestions and even gave me a few samples to try out , she make you feel at home like a family member.

    Debby L.

    The staff is incredibly amazing at this store!!! I'm so glad my pup and I are close to it, so we make the trip once a week so Jax can pick out this treats. They know the pups (and their owners) by name, and are just so helpful in all aspects, especially if you're a new dog owner. I bought the Ancestry line of food for my pup, and he loves it. They are good with giving samples so you can test and see which one fits best and also help with the toys as well. They carry West Paw toys, which are extremely durable, and last so much longer than just a regular tennis ball. I bought the orange zogoflex, and it works as a fetch toy, chewing toy, and also treat holder, giving my pup all the necessary incentives to chew and exercise. They have local dog lovers who bring in organic peanut butter ice cream for the dogs, and they give really awesome treats when you visit! Can't go wrong for visiting this place with your pet! Note: they have about 4 cats that run the show here, and are good about socializing so they can help you gauge how sociable your new pet can be with cats and other animals. One downside: the check out line takes forever!!! Please speed up this process!!! Their comps are always down and my points don't seem to be recorded... But hopefully that will be better managed soon.

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    3 months ago

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    11 months ago

    Great service! Very knowledgeable staff. Great selection of products including dog and cat foods, treats, and accessories.

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    1 year ago

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    5 years ago

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    2 years ago

    They have a great staff. The treats are healthy, made with good ingredients and they have been amazing to us at Greenhouse

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    4 years ago

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    2 years ago

    Very knowledgeable and helpful staff! Finally found the right food for my Shi poo that she actually eats. Thank you!

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    5 years ago

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    2 years ago

    Knowledgeable owner and excellent products. Really knows how to keep your pets healthier

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    7 years ago

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    9 years ago

    Don't expect to be treated like a customer here. Customer service is horrible. Just take your business to Petsmart you'll be glad you did.

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    Page 1 of 2

    Ask the Community - The Good Dog Shoppe

    Review Highlights - The Good Dog Shoppe

    I was scared to switch foods after having such success with the first one, but I told Regina about the issues we were having.

    Mentioned in 7 reviews

    Read more highlights

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    Petland Kennesaw

    Petland Kennesaw

    2.2
    (191 reviews)

    Janna was super patient and helpful. we enjoyed petting and learning about the pets.read more

    I wish there were an option to give less than one star…read more I left this establishment disgusted and deeply disappointed. It was immediately apparent that the staff at this location seemed far more concerned with making money than with the well-being of the animals or the families who come in looking for a pet. From what I was told by this attitude appears to start with the owner, Steve Gregory. I was shocked to learn that a deceased animal had allegedly been placed in an employee food refrigerator in what employees described as an attempt to conceal issues within the store. If true, that alone should alarm anyone considering doing business here. The employee turnover rate appears extremely high, and several people indicated it was due to concerns about an unsafe and unhealthy work environment. What concerned my family most, however, was what we discovered while considering purchasing a dog. After researching the dog's pedigree, we found evidence suggesting the dog was inbred. Further investigation led us to discover several other dogs with similar issues, as well as concerns about animals allegedly originating from puppy mill operations. The conditions of some of the animals in the back area were heartbreaking. Several dogs appeared to be sitting in their own waste, with feces visibly caked on them. It was incredibly upsetting to witness. We wanted to believe the negative stories we had heard about Petland were exaggerated, but what we saw firsthand only reinforced those concerns. Even the employee assisting us--Jenna, if I remember correctly--indicated that many of the concerns we had heard about the store and its management were accurate. My family ultimately walked away saddened for the animals and disappointed by the overall experience. I strongly encourage anyone considering purchasing a pet here to do extensive research beforehand. In my opinion, this is not a business that deserves your time, trust, or money.

    PetSmart

    PetSmart

    3.0
    (49 reviews)

    Adopted Serrano today. Super chill cat. The process was awesome! Staff was great and nice.read more

    I've taken my dog here Lily for the last nine years. This is the second time I've had an issue at…read morethe Kennesaw location 282. That's the store of Cobb Place. I wish there was a way to leave a zero, a German Shepherd four months ago was brought to you guys. I was called about an hour later to come get her because you didn't have anybody to bathe her. That's the first issue that I have it was extremely inconvenient. Let's talk about December 21, 2025 I have an appointment at 12:30 PM. Will you bring her in about 12:15 PM and we get a call at 3:30 PM that Lily is having a bunch of issues and barking through the cage they put her in she had an appointment I'll say that again at 12:30 PM. I was told by the bather that because of so many Walkins and so many dogs there I guess it was a complete circus that Lily was starting to get antsy and I said well we had an appointment. They instructed me to come pick her up. She was soaking wet with cold water and she smell horrible. She sat wet for close to three hours. I was told because she was barking that they would not do any more services with her. I then spoke to the bather she said that she was being antsy and barking, and that she didn't feel comfortable proceeding, this isn't a groomer by the way. Then I speak to a groomer. I guess the groomer that's over the grooming department she said I need to come pick up my dog. I asked to speak to a manager. When I was talking to the manager, I said you know this is the second time that this has happened the first time you guys said that you were gonna give me like a 30% discount for the inconvenience of having to come get her and nothing was done she then proceeded to say that don't worry this one is on us. They didn't even wash my dog. They put her in the tub and pour a cold water on her. She smells like that expression, wet dog. I had to hand dry her and blow dry her for about an hour, she wanted her cage and peed in her cage. She was so stressed out. I don't appreciate talking to the manager because I said I think this is a bunch of BS. Then she's gonna start telling me how I'm being disrespectful and using the whole self entitlement thing against me I never cursed directly at her. I did say it was BS and I did say that it wasn't fair to my dog. That's like my child. She's doing better now so it's 11 PM. She just ate her food. I would not take any dog to this grooming facility. This is like one of my children I've had for the last nine years and when I asked the manager what they could do to make it right she said she wasn't gonna do anything. That's when I told her it was BS and they have absolutely no customer service. I would not take your dog up to this Petsmart. They left her in a cold water. She was cold when I got her shaking they were argumentative. They didn't even try to calm me down when I was upset, and then they said that I will not be talking to them a certain way the whole entitlement factor came right out of that manager. You know, we treat our dogs like our children. This is not only unfair to my dog, but this is the second time that she's been brought up there to be stressed out and now she's had to be cold and the younger girl that was bathing them. I don't think had that much experience. I guess they get younger people to bathe German shepherds may seem intimidating, but mine is a love bug. She is extremely loving and sweet. I have four kids. She's never been aggressive. I've never had no issues at PetSmart but I would not see the Kennesaw location store 282. I will never go back and I will never buy anything from them again. I get things happen but the way that they were talking about walk-ins and all the dogs they had maybe it upset her. My dog had an appointment she should've been first. And with an experienced groomer, they know how to deal with dogs that get excited because their animals, but telling me there's absolutely nothing you're going to do and the fact that you just came to that store and you don't know about the past experiences with them sending my dog home that had nothing to do with her being aggressive over getting excited that was they didn't have a bather that day now they're going into a totally different stance of now she's getting too excited. I have nothing else to say I will never be back. This is the longest review I've ever written in a second me it makes me sick to my stomach. If you value your little children, your little animal, I would not take it to PetSmart and I see some of these reviews that are you know five stars I wouldn't be surprised if these people didn't work for PetSmart the way they treated my dog was just it was very not acceptable. Customer service was horrible and Tamika or Annalise or whatever her name was was extremely unprofessional.

    Petco

    Petco

    2.6
    (35 reviews)

    Working at this Petco location was one of the most toxic job experiences I've ever had. Despite…read morealways being on time, completing my tasks, and receiving constant compliments from customers, my hours were suddenly slashed without warning or explanation down to 20 hours a month. Before hand a month prior to December when I spoke to a manager (Karyssa) that I needed more hours to pay for college, I was told I had to "earn the right" to get more hours, even though I'd always asked my team if they needed help. Management was unprofessional, petty, and even spiteful. One manager in particular (Karyssa) tried to micromanage my every move, lied about customer complaints (even claiming people somehow had her direct email), and made it clear that her personal issues with me were more important than actual performance. At one point, I was even threatened with a write-up for not talking to a dog. This wasn't just bad management it was personal, targeted, and cruel. I was a college student trying to stay afloat. They knew or should have known how serious that was, and they didn't care. That level of disregard is more than just toxic; it's inhumane. No one should be treated this way especially not by a multi-billion-dollar company. Save yourself the stress and apply somewhere that treats their employees like people, not pawns.

    this Petco is one of the worst I've been to. I've went there for five months and it is a horrible…read moreplace. I went there a couple days ago, and I saw a skinny abused snake which saddens my and the cages are way too small for all of the animals but the people that work there are really nice wrong with them. All I'm saying is that they need to take better care of animals and get them better quality cages or tanks.

    The Good Dog Shoppe - petstore - Updated July 2026

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