Amazing Receptionists that are friendly and respectful. The nurses are very helpful and friendly…read more The Doctors are also very friendly and helpful. The new White Wilson team is amazing. Will not go anywhere else. They are a Family Practice that also does labs. Quick service. A receptionist is always reaching out or trying to help with anything that they can. The Receptionists, Nurses and the Doctors are quick to reply back even through the Patient Portal.

I left several Messages with the nurse and emailed the…read moreDoctor who did respond once but never again . I called the next day and spoke to a representative who stated she who forward my message to the doctor . Hope fully I don't die that's not right

September 2025 Dr. Ros never ceases to amaze me…read more The Dear Man went above and beyond for me, in saving my life and finding out exactly what was wrong with my heart. Talk about an A+ Doctor. I thank Dr. Ros for finding out what my heart issue's were and extending my life for many more year's to come. Dr. Ros was also extremely instrumental in helping my beautiful Son, Judd Heath. Judd, needed an aortic valve replacement and is doing extremely well. I thank God for giving us Dr. Ros and his wealth of knowledge for extending both our lives. We are both incredibly blessed. I'd also like to thank Dr. Ros' nurse Bhenreenah, she is such a beautiful soul. Bhenreenah also went above and beyond and was able to help me obtain the right appointment's for extended care for my Son. It didn't matter how many time's I called her, what I presented or what the issue was, she kindly followed through 100%. Thank you Sweet Lady. I look forward to our next appointment's and continuing on. God bless you always Dear Man. Thank you. Kind Regards, Dorothy (Dolly) Quill and Judd Heath

My former doctor relocated to Nevada, so my wife and I had to find a new physician. Friends…read morerecommended Dr. Ros and we couldn't be happier. We both had appointments this morning: she at 9:20 to review labs and my initial consult at 11:20. We went together since we have a single car and live on Okaloosa Island. The receptionist met us with a smile and was able to combine our two appointments into a single meeting with Dr. Ros. Talk about customer service!!! Completely eliminated a 2-hour wait for me. Good on ya, Marilyn! Dr. Ros impressed both of us with his caring attitude, professionalism and willingness to spend the time with us necessary to answer our questions and leave us feeling great about our decision to make him our primary physician. We both wholeheartedly endorse Dr. Gustavo Ros for anyone needing an internist.

I've been a patient for years and my Dr. recently left, no big deal, it happens. My well check is…read moreannually around July, and had labs done then as well (7 mos ago). The issue I have is that they refuse to authorize my pharmacy to a refill of a prescription for a low dose statin that their Dr. prescribed (for a one year term refilled every 90 days) without seeing me and getting new labs - In other words, they want me to pay for an appointment and new labs that my insurance will only cover once per year....because their employee left. But they have the labs, which is what providers use to determine whether the prescription is warranted. Statins are literally the most prescribed medication in the US and they have all the evidence to validate a simple refill but are trying to force me to pay a significant out of pocket expense to get it.

Extremely frustrating office to deal with. Exam tables are ripped. Didn't have vaccines for months…read moreover 4 months. Reno and staff are nice and seem caring but it's a poorly run office and we won't be back

If I could, I would give this office a no star rating. The only positive part about my experience…read morewas speaking with the kind receptionist and my amazing nurse. The doctor herself was judge mental, rude, and not helpful what so ever. I have never been so disappointed in a new doctors visit before. Not only was she over an HOUR late (did not apologize for running late), she said she would prescribe me antibiotics for my painful ear infection, and she failed to call those into the pharmacy before her practice closed on December 29th (when my appointment was). Because she failed to callI I won't get my antibiotics called into the pharmacy until Dr. Susan Guentzel returns to her office on January 3rd (I STILL AM IN PAIN FROM EAR INFECTION). If you have the option of going to another doctor, MAKE SURE TO DO SO...Dr. Susan Guentzel isn't even worth a 1 star rating.

I love this place; hard to claim for a medical office. My Doc is A1 (Varden) for the internal…read morestuff, but this is also why I do my labs (too regularly), Ultrasounds, chest x-rays and things some offices can't. Except for labs I have had 25+ visits when I have left satisfied. Labs are great (the blood-taker lady is sooo good); they just run a bit slow. Count for a 30 minute wait and I have tried all sorts of navigations to find the fast time - without results. Take a book. The front desk performs effortlessly. Never have I gotten a wrong bill. Prescription refills and nurses by phone are a breeze. Did I say I also love my Doctor?

From the owner: *The personalized, attentive healthcare you deserve. *Same…read moreday appointments for urgent medical issues. Eastern Shore Internal Medicine's goal is to provide the best medical care available to all patients. Dr Snellgrove and staff give patient-centered care and strive to build long-term relationships with our patients. Our offices provide total medical care, including laboratory services, EKG, chest x-rays, and pulmonary functions. Our staff offers bone density testing, treatment for hypertension, cholesterol control, diabetes control, weight loss services, and even help with quitting smoking for your total health care! And that's not all! Call today to let Dr. Snellgrove and his staff keep you healthy!

Poor service, extremely slow. No respect for the patients time. Hebra El Goweni,M.D. F.A.A with…read moreher many titles can be confrontational. Staff rude and dismissive. Obviously takes their cue from El Goweni. Would not go there again or recommend this practice.

From the owner: Categories: Physicians & Surgeons, Pediatrics Hebra El Goweni,M.D. F.A.A.P And Omaima Mousa, M.D…read more D.A.A.P Are Members Of The American Academy Of Pediatrics Serving The Children Of Navaree And Surrounding Areas. The Office Is Located Behind Baptist Medical Park.