From start to finish, I was impressed with the SERVPRO group from Reading. We had a sewer line that…read moreseparated past the basement wall where the honey pot was coming back through the wall of my 108 year old basement. The communication, professionalism and quality of the job was better than expected.

I had a terrible experience recently with ServPro of Reading/Pottsville. Not with the employees,…read morebut specifically with the owner Timothy Wilson. Long story short...he initially sent a crew to do a consultation and they found water damage (I had sewage pipes burst in a closet in my downstairs..it was a mess). I was never given official results of that consult, but was contacted by them a week later to set up an appointment for them to come for what I assumed was treatment of the damaged areas. He then arrived with a totally different crew and told me suddenly there wasn't any damage worth treating. He was condescending, arrogant, and rude to me in my own home. He insinuated that I was wasting their time because the area was no longer wet (well because the initial damage had happened three weeks prior at that point and I had the worst removed at that point and fans and dehumidifiers running). So why even send a second crew if your own consultation did not warrant it??! Makes no sense. He made me feel as if this was somehow all my fault. I suffer from asthma and other respiratory issues and I had lost sleep since I had this water damage and wanted to be sure I wasn't living with any type of mold. Timothy Wilson was rude on the phone from day one, to being rude to me in my home. I ended up having another company do the job. I would never recommend him to anyone. I had tried several times to then follow up with him by phone, but conveniently every time I called he was "unavailable" or "in a meeting", and he never called me back, so he left me no choice but to take to leaving this review (among others). I am a reasonable woman and it didn't have to go this way. And just to clarify, his employees were polite gentleman the entire time, and I'm sorry they have to work for him.

Tom arrived promptly after our condo experienced water damage from an exploded water supply line…read more He tested the entire condo to find the dampness levels to know where to begin and to what extent. No reason to rip everything out to the studs. No scare tactics. Tom brought skill and equipment. Three days later the condo was dried out and repair was able to begin.

I can't say enough positive things about Scavello Restoration! We recently had a pipe burst on our…read moreroof deck which flooded the entire house and destroyed 4 stories of hardwood floors. As a first time homeowner, this was something that I was not prepared to handle. Tom was the first person I called, and now after everything is finished, I know I made the right choice. I work from home and throughout the entire redo, Tom was always considerate and mindful in making sure I always had a place to work. Tom's skill and attention to detail are extremely impressive and now our house looks better than it did when we first moved in. I will gladly refer all my friends and family to Tom!

I called to obtain a free estimate for an extensive repair/remodel. When I asked if the estimate…read morewas free, the gentleman stated "that's concerning if that's your first question." We scheduled for five days later. They were a no call/no show. I called and told the receptionist he no showed, and she again took my name and number. I never heard from them. i will not seek their services ever after this terrible customer service.

From the owner: D&S Elite Construction, Inc. was founded by a collaboration of Douglassville’s most experienced…read moreconstruction leaders. Our contractors boast over 60 years of combined experience in the construction industry, which means we can make your construction dream a reality. At D&S Elite Construction, Inc., we build to the very highest standards possible because we want to ensure that everything we create for your home will be there for generations to come. We do this with industry leading construction practices and top-quality materials that are made to withstand the tests of time and family (and many Thanksgiving celebrations). We stand behind every one of our projects and will go above and beyond to help you achieve your highest vision for your home. Your Legacy Builder™ Quality Workmanship, Exceptional Service and Elite Results that will last for generations.

Chris and the crew did a great job getting the house back to normal after a sewage back up. They…read moreare quick to respond and are very helpful in terrible situation. I would recommend them to do any restoration work.

From the owner: Water Damage Solutions is Pennsylvania's industry leader in limited demolition structural drying…read more What does that mean to you, the business or homeowner? Less costly repairs and quicker drying times when your property needs water damage restoration. Our services include mold removal and mold inspection. Also clean up the aftermaths of fire damage!

I subcontracted AMS to work in the house of one of my clients. Louis, the business owner, was…read moreextremely clean, very professional, knowledgeable in his field, and kept true to his pricing. I recommend AMS Restoration!

Louis and his team did an incredible job repairing my home's water damage and during their work,…read morethey uncovered dangerous mold that was also removed. They were professional, clean, neat and left the room looking brand new. Thank you, again, AMS Restoration!

I'm really disappointed with my experience and wish I had gone a different direction…read more I hired this contractor for multiple projects in my home, including a garage door and opener, window replacement, and some bathroom repairs. The total estimate was a little over $4,200, and I paid about $2,600 upfront, which I was told covered the garage door and opener. From the beginning, I was given a *tentative* start date that depended on the garage door arriving, and he specifically mentioned he's had issues in the past with materials not arriving on time. He confirmed the start date via email only the day before. When I didn't respond, there was no follow-up by phone or text. I missed the email for about two days, which I took full responsibility for and apologized for immediately. I am a single mother with two senior children who have a lot going on, and I work two jobs, including one with 10-hour days where I'm out of the house for close to 13 hours with my commute, and the other takes up my weekends. I'm a very busy person and while I try to stay on top of everything, I do occasionally miss emails. I would not have missed a call or text. However, after that, his demeanor completely changed.He went from incredibly friendly to basically rude. I was told the project would be pushed back by about two months. When I said I might need to cancel due to that delay, I was told I would forfeit a large portion of my deposit, which put me in a very difficult position. I truly felt like he was trying to punish me for missing that email. After trying to work something out, he agreed to come in March and installed the garage door. Unfortunately, I have concerns about the quality of the installation. There are exposed wires, the sensors had issues almost immediately, and the old exterior seal was not replaced, leaving it looking unfinished. When I contacted him because the door would not close the second time I used it after installation, his response was that I may need to adjust the sensors. There was no follow-up to make sure it was working correctly and no acknowledgment that it should not have been having issues right away. I am not a contractor, but overall it does not appear to be professional-level work. After the installation, communication stopped again. When I reached out to ask when he would be returning to complete the rest of the agreed-upon work, his eventual response was that he likely would not be able to fit the remaining work in, and that he would "let me know" if anything opened up in the next few months. In that same message, he also informed me for the first time that he never installed the rodent block with the garage door (one of my main reasons for replacing it in the first place due to pest concerns), and then stated that I still owed him an additional balance of about $200 for the work that was completed. At this point, I'm left with an incomplete project, concerns about the quality of the work that was done, and being told I owe more money after already paying a significant deposit and not receiving the full scope of work. As a customer, I expected clear communication, follow-through, and transparency, and unfortunately that was not my experience. I would not recommend based on my experience.

From the owner: 38 years of residential building and remodeling experience including, basement remodeling, custom…read morecabinets, kitchens, bathrooms, replacement windows, interior and exterior doors, plumbing and electrical repair, painting, vinyl siding, aluminum capping, drywall hanging and finishing, ceramic tile and much more. We are a small business that takes great pride in our work and customer service. We are fully insured and are registered in the state of Pennsylvania as a home improvement contractor (HIC #PA177883). We also offer free estimates and a 24hr. Emergency service for minor plumbing and electrical problems.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.