first time here. went to a sombr concert. it was decent overall. enjoy the free parking, such a…read morerarity with venues like these. the garage was pretty big and right across the entrance too. so convenient. didn't take that long to park either. inside is clean and big. staff were helpful in finding entrances to the seats. concessions pricey but expected. not the biggest event venue, but not the smallest. would come back again

30 minutes on hold? Really!!! Absolutely horrible! Do not bank here. I will be closing my account!read more

Christy (I believe that's her name), was very helpful, kind , funny and professional. She made…read moresetting up the checking account for my son super easy and was extremely knowledgeable.

Poonam was very helpful this is the best branch highly recommended please come to this branchread more

This is a small branch in the Tom Thumb grocery store on McDermott. Honestly, I have only come here…read moreat night to use the ATM machine, but it is very convenient. Wells Fargo is my bank and I'm sure the service is consistent, just like every other Wells Fargo bank. If I need more than the ATM and I am near by, I won't hesitate to come here.

Best location in Allen but the hours here changed 7 months ago the new hours are…read moreMon-Thur 9am-6pm Friday 9am-7pm Saturday 9am-5pm

Paige, the manager went out of her way to help us today! All staff were friendly and willing to…read moreassist us with our questions!

This bank and this branch is a really great at customer service They will bend over backwards for…read moreyou as a customer they have great rates on auto loans they're very flexible when you need a little help sometimes and they also have pretty reasonable credit cards if you don't have a spectacular credit score.

Unfriendly unhelpful folks inside the bank act like they don't care and have a bad attitude. Been a…read morecustomer for 20+ years over all the changes in ownership and it's just horrible now.

I used to have an account here but I walked in (since I was in the area) as I simply needed to…read moreexchange $200 worth of 20s to $100 bills. THEY COULDN'T EVEN DO THAT! Don't give me the BS about needing an account to "track". This is a bank (I think) that deals with US Currency (I'm guessing). Thus, it was just a reminder why I don't have an account there. LEARN how you build customer relations (they missed that class).

It's not about this branch but overall RBFCU…read more This branch has great people. Even the branch manager Brian case is great Problem Entire customer service and all operations are handled by a call center The worst in the world Today I shut down all my account I will be providing a detailed report on this later Call center : 1. Six months no access to my online statements 2. The entire staff goes home at 6.00 PM 3. No credit card staff on weekend, if your card is blocked by chance 4. Extremely poor service. They hang up the call and not polite 5. When you call credit card services it says 'we don't recognize number you are calling from and goes in circles' Product review : in scale of 1-5, 5 being best 1. Checking /savings account - 1 ( read above ) 2. Credit card - 1 ( read above ) 3. Business account - 1 ( I plan to close it ). I never used it much. I know they will mess up in future. 4. Loan - 3 ( Only problem they are also a part of call center. They do work hard and but they also shut down at 6.00 pm)

This is the most fabulous credit union ever!! Don't pay any attn to the low reviews. There ARE…read morepeople in the branch...and they know you by and call you by your name. True you cannot reach the branch directly and have to go thru the office switchboard, but you can get hold of the branch just fine. Products are very low-priced; some are free. Free checking; free checks; $1 money orders (don't know if they do wire transfers); $5 min balance (so this is a great place to get accounts for your children so you can teach them money management and demonstrate how savings grow if left alone), low-cost ($10?) safety deposit boxes; higher % on money markets and lower % on auto loans and mortgages (maybe presonal loans; prob but I don't know for sure). For petessake! What are you waiting for? This is a wonderful financial institution. mb

I bought a 2018 Subaru Outback 4/30/26. I refused the…read morewarranty but the Dealer added in anyway. The next day I protested and a new contract had to be revised by dealer. It was and my dealer sent new contract to Capital One, I've been on the phone with them every day for an hour. They keep pestering me to sign up to their site for new auto account. I refused until they showed correct dollar amount financed. I have been trying to solve this problem since 5/1/26 and they cannot set-up my auto account. User name was rejected, they say they will clear that. Today I got all the way to user name and password but showed my phone number as wrong, which an Agent named Anika, from presidents office noticed but never corrected. Now my first payment is due in 5/12 and they can't correct my phone number for 7 to 12 days ( past my due date). Anika from so called Presidents office gave me her private phone number with Ext. O to directly reach her. It was total B.S.; the number put me through their boiler room of agents who don't speak clear English. Capital One Finance is a Cluster F##ck of incompetent employees and you have to tell the AUTOMATED SYSTEM requesting AGENT several times before you're connected to an agent (never same one) with terrible English. I have a credit card with Capital One for 10 years and have no complaints-very professional. I recommend finding your own finance company and be pre approved before dealing with Capital One before purchasing car. Even though my contract was changed within 24 hours on 5/1/26, the change has not been rectified and when I thought all was resolved, their site shut me out to create account for auto-payments simply because they wrote down wrong phone number. WHAT THE HELL.!!?? They are incompetent CLUSTER F# # K S !!!

They gave me a preapproval and the amount that they preapproved with a $2500 down payment wasn't…read moreenough for a decent car, granted my credit is not the best but I make over $65,000 a year and they want to put me in a Ford focus that's hilarious at my age , they use dealerships whose cars have excessive high mileage so when you drive off, you're driving off in someone else's headache that they got rid of at the dealership... I'm really surprised at Capital One. I don't recommend them at all !!

Great small bank, fantastic service, friendly, good rates on loans, 10 times better than Chase !!read more

Totally shocked after several discussions that rather than suggest other areas or companies for…read moreseeking a refinance loan to save our home of 31 years we were told to basically go to a "loan shark" for securing monies. What an awful thing for a Senior Loan Officer to suggest at a bank. I would NEVER deal with such individuals again.

Inside the bank, service is hit and miss…read more We mostly use the ATMs in the drive through. This location offers two. The reason for my less than top star rating is the frequency with which one or even - yes- both machines are down. Even worse- there is often no notice up to save patrons the time of going through those super narrow lanes and trying to use the machines anyway. But we still need physical bank locations so I am keeping the three rating because I don't want the branch to close.

After years of" less than "service from other banks,I decided to give Chase a try…read more One and one half years later I'm sold. No hiccups, great customer service etc. etc Go!

Every thing and they support women of Alpha Kappa Alpha Sorority and other community eventsread more

I have been a fan of Credit Union of Texas and a member for over 20 years due to getting my car…read morefinancing there when I switched from my Camaro to buying a Chevy Blazer. I started out with just my loan and savings account but have added accounts since then. This is one of my favorite financial institutions even though building a branch in Tarrant County clearly does not top their priority list. RaceTrac convenience stores have their brand ATM though. This location is in a really nice area. The staff is always friendly, consistently providing top notch customer service.