Want to thank C & T Mortgage, Inc and their all stars - Resham M. , Carrie Panacek for a smooth…read moremortgage approval process, and an on time closing in a very short duration. The team ensures that the process was explained well, communication was great throughout the and the closing process was quick and efficient. Carrie Panacek's knowledge of the industry and rate trends ensured I received the best rate possible during a fluctuating rate cycle. Cannot thank the team enough.

It pained me to type this because I didn't want to. I hate sharing bad experiences but this was one…read morethat we were not going to brush under the rug. I can't speak on the rest of the team because we only dealt with Mark and his assistant. I actually waited a few weeks to post this review so it wouldn't be typed out of anger. He never ran my credit to consider my debt before allowing us do a purchase agreement on for a new build even though we're in a community property state - I had to find that info out on my own. We sent emails after emails / calls after calls once we realized this and he would completely ignore us along with his assistant who I won't name. They wouldn't answer calls from our realtor or respond to our emails - IF they did it was days later they emailed back. There were literally WEEKS before we would hear from him that we can actually post proof of. We did our research and read reviews so we were dumbfounded by the treatment and the situation. What was it about us that caused such carelessness? Why us? We called it a lost and cancelled the purchase agreement losing $2000 on our first ever home buying experience. While we forgive him and have grown stronger from the experience, it's one we will NEVER forget. We now qualify for a home after all the hard honest work and guidance put in by another lender.

Steve and his team are awesome. Prior to using Steve, I did get some referrals of other lenders…read morebut they do not compare. They are very informative and always there to help you every step of the way. They are truly a fantastic team and I can't say enough good things about them. Margaret

Being a first time home buyer is scary and overwhelming in itself. And from day one after finding…read moreTeam Steve mortgage online. The customer service & devotion towards helping me accomplish my goal, was beyond anything I could've imagined. From the communication, detailed breakdown of loan options, explained through a video as an extra incentive. The commitment from start to finish. And the overall desire to truly help. Had me at a lost for words. After several failed lender experiences, I started to lose hope. But all was renewed with Team Steve Mortgage. I want to give a very humongous thank you to Steve & Adrian for everything! You all have a lifetime customer. May The Lord continue to bless you guys. You're out here changing lives.

I have worked with Mark Labouchardiere and his team at Triumph Lending several times over the…read moreyears. He consistently delivers top-notch customer service, competitive rates, and makes getting a mortgage as pain-free as possible. He and his team are incredibly fast to respond, agile when there are changes, and helpful to explain any and all details of the process and product. I recommend Mark to anybody who's in the market for a mortgage.

Mark and his team were excellent. They were highly communicative and on top of every step of the…read moreprocess. They were always quick to respond to any questions from myself or my realtor and ensured they were never slowing down the process. We funded/closed at our title office in ~15 minutes which is unheard of (we were not an all cash deal either). Will work with them again.

Jason and his team (big shout out to Cassie and Beverly) are amazing! Our home buying process was…read morestraightforward and completely transparent. We received attentive, proactive service and helpful guidance throughout the process. They even reached out to the seller's agent (with whom they were familiar) and let them know we were great buying candidates. The team's use of technology for managing all documentation and signatures was enormously helpful as we were thousands of miles away. We never waited more than a few minutes to get responses from the team and no question went unanswered. We knew exactly what everything would cost long before we signed our purchase and there were zero surprises. His team shared in our excitement when we closed, and we'll be heading over to the office to thank them in person sometime soon! Protip: If you're moving from out of state, going with local lenders like Jason is a big plus with sellers!

This is one of those "I should have and wished I'd gotten to this sooner" moments. We were house…read morehunting in January 2021, at the height of the seller's market. In having lived in other states and this being our fifth home purchase, we have had the full spectrum of experiences related to lenders and mortgage companies. We relayed our concerns to our realtor who recommended Jason Higham at Cherry Creek Mortgage. We could not have asked for a better referral. The loan environment when we purchased was struggling with the post Covid events and the market explosion in sales. The day-to-day changes in funding, qualifying criteria, and background checks had intensified to a level of extreme frustration for us as experienced buyers. If it wasn't for Jason and his team staying on top on all communications, keeping us in the loop, and expediting delivery of loan qualification materials I can only image how stressful this could have been. Jason's knowledge of the ever-changing criteria and needs of the individual lenders was outstanding. He was always on top of what was happening and sending out emails to both my wife and me. We knew he always had our best interests at heart and was working to get us the best loan for our financial needs and personal desires. He kept on working despite the many after-hours discussions and found us the lender with the best rates and conditions for our particular purchase. He was always realistically upbeat (no canned phrases) keeping a quiet and at times an appropriately humorous approach that worked to get us past the mountains of frustrations. For example, on the morning of closing and us walking into his office, he told us he just got word from the lender about us making a refrigerator purchase the day before and that they had to investigate; thus, we couldn't close. Unbeknownst to us, his team was working behind the scenes and after less than half an hour we were good to go with closing. During that half hour he was talking (and in hindsight distracting us) and making humorous comment about the impact of the lender wanting us to wait post-closing to purchase a refrigerator in what was at a time with the Covid supply chain shortages. This delay in this recommendation is more than embarrassing to write but is a long overdue 'Thank You" to Jason and his team a Cherry Creek Mortgage and hopefully speaks that our sincere appreciation is not forgotten.

My experience was phenomenal, Ivan Benevich was an excellent and professional loan officer, I…read morecouldn't ask for more. From the beginning to the end of the purchase process, I never had to speculate or guess, I was able to communicate my thoughts and questions and get an answer to them right away. Ron Barry, processor, was great in communicating the additional requirements and keeping me posted on things throughout the whole process. I thought purchasing a house was stressful and time and energy consuming, but Academy Mortgage team made it totally different than I expected, it couldn't have been smoother than this and I'm so happy I chose you! Thank you all for the great work and for being mindful and responsive to all my inquiries and questions :) Cheers!

Sue and her team where amazing. From the moment I called and asked for help they were there to…read moreguide and give their expert advice. Having no background in the process, they held our hand through it all and where patient , kind, understanding and above all amazing communicators. They explained every single step, and they have an amazing app that keeps you updated on where you are, what items you need and your loan information! I consider myself so blessed to have chosen Academy mortgage , they are THE BEST IN THE INDUSTRY ! Thank you so much Sue Gold and Teresa M. For all your help, we are forever grateful, and we LOVE OUR HOME!

I chose to work with Melissa when I was in the process of buying my first home. She made the…read moreprocess so easy. She's very professional & kept me informed with everything that was going on. I highly recommend choosing her as your lender. She is such an asset to Guaranteed Rate. Thank you Melissa!!!

From the owner: NMLS 1101063. Consumer Complaint Disclosure:…read moresml.texas.gov/consumers/complaints/ Recovery Fund Disclosure: sml.texas.gov/consumers/recovery-fund-claims/ Guaranteed Rate, Inc. NMLS 2611. Equal Housing Lender. For licensing information, please visit the NMLS Consumer Access website.

Applied for a Construction loan with Goldwater Bank. Gave the individual Henry Daniels all of the…read moreinformation needed for a pre-approval. I tried making phone calls he never answers or calls back. It's just answers by either e-mail or text messages. They only time he has answered his phone is for the initial pre-approval application. Thank goodness it's only been a week since I applied and will apply with other banks.

Contacted about refinancing. Was told by Poul Sutherland to unfreeze my credit. I did .Never heard…read morefrom him again. Left few messages. I THINK THIS IS SCUM.

Jon Sanderson of Prime Lending has been the recommended Lender by my Realtor on several…read moretransactions. Jon has the patience of a saint and explains the loan process so well, it feels as though there was nothing to it. He is very professional and timely in response to multiple emails and phone calls, even on weekends and holidays. I felt just horrible having to message him on Easter weekend to have a document emailed so we could make an offer on a home, but he did so as soon as he returned home from his family gathering. Things such as this display professionalism and personalization in a very frightening situation; home buying, even if it is your 8th home and especially, a change.. Jon, has been not solely a loan officer, but also an advisor. He has made this process seamless as did our Realtor who recommended him for several other previous transactions. We thank him for his quick process and his flexibility in working with our agent and Title Company in getting things lined up for a speedy closing. It is without hesitation that I recommend Jon for your property residential needs. It has been a repeated pleasure working with Jon Sanderson and Prime Lending.

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.