I was very impressed with the hotel. My and my mom came in town and it was only two minutes from…read moremy house so I suggest they stay nice realize you had a pool but it was a nice area as well. I know from now on when I have family and friends come down. I will always suggest if they come here and stay.

This is the best Hotel on the Westbank, I would not hesitate to stay here again. Staff was very…read morefriendly and accommodating. Room has a small fridge, coffee pot/coffee and microwave, description did not mention that. Our room was clean, and housekeeping came every morning to ask if we needed more toiletries/linens. A+ rating for hospitality and service!

Here today! Super…read morefriendly front desk staff...Southern warm welcoming vibes :) The location was recently built so everything still had the new car smell :)) I appreciate the fact that the front desk don't turn their nose up at me because of my room specifics, not by the exit stairs or elevators AND don't assign me an ADA room uuug! I didn't feel the need to look at my room first because every room is still nice. I also like hotels that have a large t.v. and mounted on the wall. Friendly staff will always lure me back and overlook "thats just the way it is". The location is in walking distance of several restaurant options and service stations. Thanks guys for a pleasant weeks stay! Did I mention they have motorcoach parks and street parking if ya choose! Here today! There tomorrow!

First time here and a little out of town but without the New Orleans prices. Great front desk…read morestaff. Rooms are a little aged and have funky smell like a super cleaner or something. The carpet could stand replacing in the room. Actually thinking the smell that is on the whole 3rd floor could be from new carpet in the hallway. My biggest pet peeve is NO hard line Ethernet only Wi-Fi which is never as fast. The rooms still have the cables, but they have cut off service. They don't realize some device like the Amazon Kindle is very much a pain to get on their Wi-Fi. You have a code but has to be entered on there webpage. The Kindle is just one of many devices that has a really poor browser and without internet it doesn't want to connect most of the time to their page. We had to wait till we are somewhere else were you can just connect like Starbucks or McDs. I could create a hotspot from the MacBook if I had the hardline. Neither of our cellphone plans include hotspots. Like the dual pillows pick hard or soft. The bed was also very good. OK what's with not being able to an ice machine on every floor. It's a 3 story building and only the 3rd floor doesn't have an machine (really) or washing machine. They have Cox cable and you get all the HBO and more so huge credit for that. Our room had a mini microwave and the small refrigerator both were handy. Down to food only got bacon one day they seem to like the sausage links and turkey sausage patties. They did have chocolate milk. They have popcorn machine which is nice in the evening. They are close to several good eating spots. New Orleans Food and Spirits is great. The only thing keep this from a 4 star review was the smell in the room and 3rd floor. We checked in another Holiday Inn after leaving and there was NO smell at the new location.

We enjoyed our stay at Home2 Suites by Hilton Harvey New Orleans Westbank. The hotel was clean,…read morequiet, safe, and comfortable. Our room was spacious, and we appreciated having the small kitchen and full-size fridge. Staff was friendly, breakfast was included, and the complimentary popcorn and chocolate chip cookies in the lobby were our favorite part. Easy 15-minute drive to downtown New Orleans. The only downside was that the room key cards were inconsistent, so we had to request assistance from the front desk multiple times. Would recommend!

Very nice hotel. The room was great, and they have a full size refrigerator and microwave oven…read more They even have a stove top fryer you can borrow. I thought the place was great. Brenda at the front desk was awesome too. She really helped to keep the tea water hot ... much appreciated

Don't leave anything behind in the room when you check out. It'll never be found. It'll take 3 days…read morebefore you get any answers and then "mysteriously" housekeeping will claim they didn't find it. Management was involved and they were perfectly comfortable just sticking with the housekeepers story. I called the same day as check out, within hours, and we hadn't even reached our next destination. I stopped at a rest stop and checked my bag within 50 miles of leaving the hotel remembering I hadn't packed it. Nothing bothers me more than unscrupulous persons who steal and management who stands behind them. DO BETTER HILTON! I'm willing to bet NUMEROUS left items were never found at this location. If you steal and get away with it, no questions asked, you're going to be a repeat offender.

I see why there's only 29 reviews. We have stayed at many…read moredifferent Hampton Inn hotels. We just stayed at the Hampton Inn in Manteca, California. I had very good experiences in most of them, but this time, it was terrible. We were running low on the shower gel, so I asked the cleaning lady for a new bottle. She said she MUST be the one to hook it up in the shower, but my husband was taking a shower, so I told her that we know how to hook it up because we had done it, but she refused, said that she must have the old one first!! We paid $730 for 4 day stay, $178 per day!! They were worried that we could " steal " a bottle of shower gel??? Hampton Inn is by Hilton Hotel!! Does Hilton think that we would steal a bottle of shower gel, when we paid $730 staying there??? Because we didn't get the shower gel, we would wash our bottom parts with shampoo so we could save the shower gel for our bodies! Maybe Hilton should retrain the managements to be more flexible and more understanding of their customers.

This place is wonderful, very nice and CLEAN. We had booked…read moreanother hotel and when we arrived, it was horrifying we immediately started looking and calling around for a hotel, found this hidden gem by accident, but I will definitely be back. The nice lady at the front desk was extremely helpful. She got us all booked in told us about everything. There's a continental breakfast. We were going on a cruise. We paid to park there at the hotel and they even provided transportation to the cruise port. Everyone that we run into was extremely nice. The pool area is beautiful, very relaxing peaceful. It's a must see . We will be back soon this will be my go to spot when cruising out of New Orleans.

Honestly I had a great stay here. I don't have any complaints. The courtyard was beautiful and…read morerelaxing. The room we got was a king room and it was a huge room. They serve breakfast until 9:30a. It was pretty good. They had a good amount of items to choose from. The front desk staff were very nice and helpful. I definitely would stay here again. The room was clean, bed was clean, the room I stayed in was renovated and it showed.

My brother planned the Mother's Day gathering this year and this was his choice. We had brunch at…read morethe buffet on the second floor and it was fairly crowded. Apparently, they don't do reservations so there was a slight wait. It seems we made it there right on time because there was a big rush after us. Our group of 11 was seated at a table around the dimly lit bar area-which wasn't ideal because we couldn't really hear the live jazz playing in the main dining area. Our server was very kind and candid but he was clearly overwhelmed. He did his best and was very generous with the bottomless mimosas. He also gave the mothers at the table a single rose, which they loved. The food was decent! The buffet included salad, fruit, pastries, grits, bacon eggs (and a separate omelet station, etouffee, grillades, a carving station and a dessert bar amongst other items. I'll say the best thing about my experience was the peolpe I came with. Even though it wasn't bad, I don't see myself returning because I simply don't enjoy buffets or casinos.

Stayed at Boomtown two weeks ago for a little vacation with my wife and her mom. She was born here…read moreand wanted to show me some of her hometown places. Her mom had comps to Boomtown and I honestly was not sure what to expect. I did not have my hopes up based on Yelp reviews but I was surprised. Room was clean, looked like your average hotel room. AC worked just fine, kept the room cold all day. Unfortunately, we wanted to use the safe but it needed to be replaced entirely, I originally thought it just needed new batteries. Guest services were nice and friendly. Casino is so so, being from Vegas it's not comparable but it definitely gets the job done.

Avoid this place at all cost!!! We booked 2 weeks ago and…read moreshowed up well after check-in time. The only room available didn't have a TV, and the door was broken and wouldn't shut. I DON'T THINK SO! The place smells badly, and not in a New Orleans musty kind of way. The lobby was so hot, I can't imagine what the room would be like. The ramp leading to the front door is so steep, my husband's wheelchair tipped over. BEWARE. The people that came in after us (without a reservation) walked right out and said they couldn't stay there it stunk so badly. We called corporate office, and they apologized that the hotel represented Choice so poorly. They attempted to get our refund, but the owner told them, "No way," for a room that they didn't even have. We were told they could get another room cleaned in about 2-3 hours, but they weren't even sure about that.

This place is disgusting and unsafe. The smell of mold permeates the entire building. In the room…read morethere were exposed frayed wires, patches on almost every wall. There was rust throughout the microwave, rust staining the lamp shades. The bathroom had no toilet paper holder, towel rack or hook and no mat for the floor. At breakfast the lobby had no coffee or even hot water. The juice was sour, the food looked bad. I tried to have make your own waffle but no forks. The lady at the desk suggested I cut the waffle up and eat it with a spoon. The best part was they tried to charge me more upon checkout.

Do I have to give a one star? It does not deserve a one star. This was the worst experience I…read morehave ever had with a La Quinta Wyndham. How it still carries that name is beyond me. First of all, no fire alarm!! I guess it was because for a non-smoking room they actually allow people to smoke because the smell doesn't lie. room stunk. sheets were dirty. thank goodness we had our own. holes in curtains taped. Tub gross floor disgusting. So, when i sent a message to Wyndham about the room the manager called worst customer service ever asked me why i stayed. why have you ever had to pay for two rooms in one week no i went got my own sheets and made the best of a terrible mistake save yourself run away. The elevator doesn't like to work either, sounds like it's about to break. scares you half to death and the people that stay long term even laughed because they already knew how bad it was. when we got there the tv didn't work so I was grateful that he did come and fix that and he also sprayed the room down because it was horrible so thanks to him for even recognizing that it smelt bad. but honestly people pictures don't lie don't book here.

the front desk photocopied my driver's license and my payment card along with my security card…read morenumber which was sketchy because no other hotel has done that. I got a basic room and it was more spacious than other places I've stayed at. I had a mini fridge that was bigger than most mini fridge, microwave and TV. the bathroom had 3 large mirrors over the sink and the main area had a full length mirror to get ready. everything worked fine in my room, a few missing and loose screws. most of the walls, doors and furnitures are dirty with stains all over. rooms definitely needs an upgrade. water pressure was good and had plenty of hot water. bedsheets and towels were washed. I had 3 furniture chairs and a lot of lamps that was bright enough for lighting. the floors were fake wood which I prefer over carpet hotels so my room didn't smell. complimentary parking and basic simple breakfast every morning, and ice machines. a male employee at the front desk kept staring at me while I ate breakfast. there's a pool that was keep clean, vending machines and laundry washer dryer area. close to downtown and other attractions. I came with friends and their room smelled like cigarettes and they didn't have toilet paper. housekeepers came and took my trash but didn't replace the trash bag and left the trash can on my bathroom sink which left the sink dirty

You get what you pay for!! I would not stay here more than one night we had to due to an early…read moredrive from California to HarveyLa. The customer service varies. Marriott I suggest hospitality courses from management to housekeeping. Also tell the staff that the breakfast is for the guest not them, then maybe you wouldn't run out hour before it's stop being offered. The best person there is Alice. She should run the Harvey location Period!! To fire and hire a staff that would upgrade this location from one star to five(one star is the lowest choice) check reviews first page to 10 yrs back Thank you Alice

Just the luck. Same big mouth, rude and pugnacious staffer at the front desk (Asia) with the…read moreattitude of a flashlight cop on the night shift at a discount store. No wonder this hotel always have available rooms.