I try to rate hotels the same across the board, from location to bed comfort, room noise, anything…read morebroken or amiss and/or things that stood out. We were simply looking for something close to the airport because our flight was delayed so we needed a place for an extra night. While close to the airport, it isn't close to where we thought we'd be coming from or where we had to get back to. It's really a neither here nor there but I don't see anything significant about this location. The bed was pretty comfortable overall. The fan / AC in the room was noisy which kept me up probably the most but it was bearable not to complain about it. The liquid soap was nice (not watered down), and the room was quiet aside from a couple door slams. It's a nice room and interior but not really what we needed. I've stayed at Home2 in the past but I do not remember the apartment-like amenities. One thing I found odd was the bathroom door. If you were using the bathroom, you couldn't open the door from the outside to walk in (as couples do). The door slammed into my legs. It was a big door. Overall a room that provided us with a decent night's sleep. The gym was merely satisfactory. But very friendly staff!

The newest Hilton property nearby the MSY airport. It still has that "new" feel. When walking into…read moremy room "welcome brielle" was on the tv and I found out I can control the lights and tv from my phone on the Hilton app. Cool touch! Staff is so friendly and attentive. They do have an airport shuttle if you need. There's lots of restaurants nearby. The gym is awesome and even has a peloton bike! There's plenty of parking - If the front is filled up you will find much more behind the hotel. Highly recommend!

A solid three-star hotel suitable for travelers. Nothing remarkable other than the size of the…read morerooms (including kitchen) and the convenience of a Whole Foods right across the street, but I think it's one of the better choices in the area. I found this hotel by asking Grok to recommend one in the safer part of Metairie, and indeed this looks like a decent neighborhood, run down in the way that a lot of NO is but not sketchy. There are a few restaurants and coffee shops within easy walking distance. It's Homewood Suites, so of course the rooms are large and include a kitchen, the hotel is well-maintained, and service was good. The first night we arrived, they had an evening wine and snack arrangement in the common area that was delightful. I got the gumbo soup and it was surprisingly good. But apparently that was just something they have once a week, because the next night it was gone. Breakfast was disappointing, but fortunately the Whole Foods across the street has a nice breakfast bar.

Upon checking in the desk clerk greeted me with a smile and got me checked in pretty quickly. The…read morehotel was clean and presented as such. There was no difference in my room, it was clean and I had no issues. The breakfast buffet was different, while it had the items of a continental breakfast, there were also fried potatoes, tortillas, and a choice of pulled chicken or steak. The noise level was basically nonexistent but there were a few guest who lingered outside smoking and playing music in cars. Would definitely stay again.

Nice clean budget friendly place to stay. We were looking for somewhere last minute to sleep after…read moreJazz fest and we booked this place. It was clean, nice bathroom, free breakfast and parking. Good A/C and pillows. No complaints at all!

When we first walked in the room smelt horrible. For only the few days we stayed there it was the…read moreworst "hotel" I've been to. There was hair on the bed sheets, hair in the bathtub, the bedsheets and pillows were stained, the towels were stained. When they would clean the room they would switch them and still put stained stuff. The springs in the king size mattress were broken. Id wake up so stiff in the mornings. There was a dead fly under the pillow. Both my wife and I got red bumps all over our bodies we were so itchy. There must have been bedbugs. I would rather sleep in the rental car that I had! I contacted them about the issue and they never done anything about it. Will never go back here and don't recommend anyone to go here!

Decent hotel. Clean sheets and room. Faintly smelled of old cigarette smoke. Air conditioning…read moreworked well. We didn't try the outdoor pool, but it looked clean and well kept. The lobby was clean and inviting. I think the best part was the breakfast served by Miss Wanda. She was spectacular! She kept refilling the dishes and making sure everyone had what they needed for breakfast.

Myself and my girls enjoyed our stay here at Comfort Suites New Orleans East! The staff is great,…read moreMs Wanda at the front desk is the biggest sweetheart!! The room was clean and they came in each day to tidy up. Breakfast is a nice spread. There's absolutely no complaints here!! I will stay again.

Due to a last minute trip we weren't left with many options since it was French quarter fest…read moreweekend. I'd say this hotel served its purpose, the staff was all friendly, it was a good location for the most part and clean. The hotel itself is dated, I'm sure at its prime it was great but could use some remodeling/facelift. Not that we mind, but on the things you can win with like towels and such, nail that experience. Towels in the room were dirty and we requested others to be brought to the room, seemed washed but just stained from previous use. Went to use the phone in the room to call the front desk but the phone didn't work. The courtyard and pool area was nice and peaceful. There is a restaurant/bar onsite which we didn't eat at but did hear some of the live music and seemed like a nice convenience with quality entertainment. If you're looking for just a room to serve its purpose this isn't a bad stay.

Need somewhere spend a night before our cruise. Got a good price on travelzoo for this place. It…read morehas a nice location, but is very dated. It worked for what I needed, but if I were staying for multiple days I would select another hotel.

Stayed here for a convention across the street which js one of the main reasons to stay here…read more Overall it was a well priced hotel that unfortunately matched the price. Staff were nice and responsive but I was disheartened to find my room was dirty (dirt on bathroom floor) and my soap dispenser for the shower was literally empty so I had to "shower" and then call for them to bring up soap (so they brought a new bottle for me). Some other pluses: complimentary self service coffee maker and complimentary breakfast downstairs at 630am in the morning which helps one start the day.

Nothing makes a night perfect in New Orleans than knowing you are staying in a great hotel. The…read moreHyatt Place New Orleans at the Convention Center gives you that satisfaction that I needed during a busy weekend. I appreciated how effortlessly the check‑in process set the tone right away. The hotel has all of the usual Hyatt Place amenities, but the building is unique and I loved the interior lobby. The rooms are standard for Hyatt Place and have the best air‑conditioning needed to stay cool on a humid day and night. The staff are great, but a huge shoutout to the housekeeping staff who assisted me on the day of checking out. I felt genuinely cared for by their attention to detail. If you are looking to head to Bourbon Street, it is about a 15 minute walk. It is not close and not far. In fact, it was perfect for us. We will stay here again.

I stay at Hilton all across the United States and outside the country and I will say this hotel has…read morepotential, but it needs some work. Solid 3 rating. I will say the customer service here is five star. Everyone working in here is very friendly and very nice. The bed is comfortable, so I'll give them that. However, they do need to work on a few things. 1. AC, there's no airflow in the room. I had to ask him to bring me a fan. Thankfully it's not hot cause there's no way I could stay here in the summertime. It would absolutely be too hot and uncomfortable. I was able to manage with a fan. 2. the water has hit or miss, sometimes it's cold, sometimes it's hot, sometimes it doesn't work. 3. The shower door needs to be adjusted. It's extremely tight and when you close it, it bangs into the other piece of the glass, this could be very dangerous because of that shatters and it falls while you're about to get in the shower you're gonna be cut very badly. 4. The toilet runs all night. They need to simply fix the toilet or replace it.

I knew nothing about this hotel, until my coworkers said they wanted to stay here. The facility was…read morenice and clean. Had a bar attached to it too, apparently they gave a credit at the bar for every day you stayed there. The staff were soooo nice, Malcom was the best ! The was soo pleasant and just full of joy. They provided dinner suggestions and really made us feel like family. My only issue was being woken up by the car alarms hourly and the delivery truck.