The Westwood Plaza is one of the better assisted living places in the area. It's located on…read moreWestwood Blvd in a nice neighborhood that is very walkable for those who can go out. I helped a psychotherapy client of mine move from another place in Hollywood where he was doing terribly. Within a few weeks of living at the Plaza, he came to life, making friends, looking much healthier, taking care of personal hygiene, all of which hadn't been happening for at least a year in the other place. I highly recommend The Plaza for all these reasons and most importantly the staff, especially Luz and Theresa, really care about the residents and go out of their way to make sure they are taken care of.

A really good assisted living care home. Staff are super friendly, patient and kind. A shout out to…read moreLuz and Theresa who go above and beyond. I highly recommend.

I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

Ron and his wife Susan of the Passaro group saved me by finding a place for my mom. Her health was…read moresliding after a severe bout with pneumonia and she was no longer able to live by herself. Since my daughters wedding was upcoming quickly, I needed a place for her to move and call home. The Passaro group found the perfect spot for my mom, and she loves it! (even commenting that she never wants to go back to her house!) I can't thank them enough!

This is a Board and Care Home. They provide excellent care. Staff is efficient and extremely…read morekind. Management makes working together seamless. Super clean and wonderful!

With the help of 24 hour caregivers, my mother lived with us for 4 years until at 98, I became ill…read moreand we had to move her to Coastal House, which I selected after visiting about a dozen places in my area. To our delight and surprise, she rallied and thrived under the attention and loving care she received there for the next 4 1/2 years, passing recently at 103. It is an immaculately maintained bright sunny house with individual bedrooms and comfortable, homey living spaces that are brightly decorated at holidays. There is a pleasant back yard area where clients can enjoy warm days. It is family run, very efficient and responsive to needs of family and relatives as well as the fortunate people who receive care here. Having witnessed first hand from hundreds of visits at different times over the years, I can say this is an exceptional, life-affirming board and care home that I cannot recommend highly enough. One of the excellent caregivers throughout her stay, Martinez could always get a response, long after she no longer recognized family members. I believe she felt safe, cared for and loved, which I observed other clients responded to as well. If you are looking for this type of care, start early as Coastal House has limited space and a waiting list.

I am very pleased with the level of service from Belmont Senior Living…read more They always are on top of everything I need taken care of especially after my cousin who passed away. He was a resident for over 8 yrs and had no issues or complaints about the staff. After his passing they went above and beyond to make sure everything was taken care. All the staff has been exceptional and I could not ask for a better place for him to be at.

The good the bad and the ugly like the movie. Let's start off with the…read more GOOD Aesthetics are nice. Some "intitled clients" Many hard-working people are engaged here to look out for all us clients. THE BAD Lighting in the dining room is just way too bright. It is to the point that I have a difficult time eating meals in the dining room as I am light sensitive after eye surgery. Management do not care to do anything about it. I am a creature of habit and try and make it simple by ordering the same thing in the dining room every day for consistency. Some things like potato's being cooked the way that I like them with bell peppers, onions, and garlic are wonderful. Other items like chicken and fish mostly are overcooked and hard as a rock even though multiple times it has been discussed with no luck. Sometimes just the basic food is better than adding all sorts of sauces or international flair of calling items what they are trying to make them sound sophisticated. Sometimes the simplest things are not available that you would consider a normal kitchen to have a stock pile of, like hollandaise sauce or eggs Benedict, chicken fried steak, Chunky salsa or tomatoes and onions for vegetable omelette, steak and eggs for breakfast with gravy, did I mention biscuits and gravy would be nice once in a while sausage gravy/coffee gravy/anything with gravy. This is a company with their home office in Texas, other locations offered steak and eggs where this location does not. When they run out of items they did not substitute or contact you to recommend something. They just go without so what I've had to do is order additional food in anticipation of some items not making it. Most of my items come to my room for me to eat where I have somebody go down and pick it up at the kitchen. Food temperature has also been a problem. Some items that are hot come out cold some items that are cold come out hot. There is no rhyme or reason or stop gap to make sure these items go out the temperature they're supposed to. This is a major concern to make sure people don't get sick off of the food that is being served here. All right, I have come up with this to hopefully express the challenges that I have trying to have Belmont Village Westwood be the highest rated facility around. I know some people might not like what I have posted. This is for criticism to see if management can step up to the plate. and make Belmont Village Westwood the best facility around. I do know Rome was not built in one day. Let's see on 4 July if they could take the challenge. Going on three years of living here some things have changed. They have scaled back the different types of items in the kitchen. What used to be different pastries and items now are limited with in House cakes and pastries that are just not up to perfect standards. They have limited the fruits and vegetables claiming they had too much waste and availability. Multiple times I have had fresh fruit that has not been washed or have been mushy and Old. It is hard to keep track of everything like that. I do agree. It is not good though to send stuff out of the kitchen. That staff would not eat themselves. That brings up another item multiple times. I have asked staff to taste what they had served me which they would not do. They should not put anything on the table that they would not eat themselves. Consistency is very important, when management leaves the kitchen area all hell breaks loose and things go to pot. My recommendation would be keep management in the kitchen and dining room at all times or have one person who has. The authority to make executive decisions. If items run out, you should be able to substitute for something else of greater value. For instance you run out of chicken of the day, break out the salmon or the steaks. They use the saying " subject to change" well it seems like the kitchen does whatever the hell they want an items that you are expecting to be on the menu like rice pilof, Chinese peas, or potatoe wedges end up being something completely different. What is the use of having a menu if you're not going to stick to it. Why not just state " food Dejour" or chef surprise. Please stop burning and over cooking the mahi-mahi and salmon. A beautiful animal gave its life to be on a plate.!!! THE UGLY Answering the phone in the middle of the night to take care of anybody's emergencies is very important and does not get accomplished here. When you have your own private companions, the staff here at Belmont are two lax. They won't even empty the trash. Even being an ass multiple times to management staff do not pick up your trash multiple. Times a day. The cleaning staff do a wonderful job. Keep it up folks thank you. The maintenance staff do a wonderful job and are fairly quick. Transportation staff are wonderful even though they are shorthanded in vehicles at times. Best regards. Chris.

1. Poor care of the seniors at this establishment. One resident had a broken ankle took weeks for…read morethe resident to receive medical treatment. Ankle was extremely swollen poor lady! It was brought up to supervisors and management and was being brushed off as if the lady's ankle is just like that. 2. Very Unprofessional management, poor and wrongful judgment from supervisors. Very unorganized staff maybe due to management or supervisors. 3. Always short staff, workers quit within weeks or get fired because of the unprofessionalism and support from management. 4. As a relative to a former resident the residents record audio and video on what goes on in this establishment. Multiple visits from the City Of Santa Monica License Department also The Fire Department. This place needs to be extremely reevaluated. 5. Please be aware of this place. I care more for the people our seniors that have done their time and just need a hand to survive. Also the caregivers I feel so sorry as a human doing the best you can with what is provided they truly deserve more. Staff fired for defending themselves, fired for being carful , fired for being concerned to our fellow seniors! Always being blamed for others mistake! I will forever cherish the good caregivers. 6. For the sake of confidentiality I will not upload pictures or videos for the safety of the people. Please! Help our seniors! I have reported this place! I am sharing this with the people of Los Angeles. Be aware and please be careful.

Savant of Santa Monica is truly a lifesaver no pun intended when I first walked into the door I was…read moreoverwhelmed by how bright clean and lively the location was we toured on a Wednesday and there was live entertainment in a designated area, on the tour we meant different individuals. We met a young man by the name of Frank who was head of maintenance I believe, while meeting this young man, he emphasize that no matter how small the task is, if you need anything, let him know. By all means he is a man of his words The transition for my mother-in-law wasn't an easy one however Frank made it much easier by responding to our families request for assembling and connecting a television, shower chair a recliner in addition to a host of other things to make sure the family was comfortable and most important. My mother-in-law felt comfortable and safe. It is individuals like Frank that gives a family comfort and peace when that time comes of total future shock and you have to place your loved one in a place that's unfamiliar to them. Savant of Santa, Monica and Frank, my family salutes you!!!

The care, and feeding, and essential tasks performed at the Beverlywood Retirement Home are…read moreexcellent and probably kept my husband living longer than expected. Everything is clean and well-managed. The staff and managers are kind. I was in a bad state when my husband entered the home and started hospice, but the care and kindness of the staff helped soothe my fears. Serguei, Irene, and many others have been great. They also recommended a great hospice.

The staff at Beverlywood and the Ann Hospice service have all been tremendous. I was a mess when…read moremy husband moved into Beverlywood and began hospice treatment. Every person has been very helpful, especially Lily, Sergey (Serguei), Cheri, Genevieve, Nelly and many others have been very patient and helpful.

Santa Monica Assisted Living For The Elderly. We welcome…read moreAlzheimer's and Dementia Residents . We are pet friendly. Come in and take a tour.

I cared for my mom from home the 10 months before I placed her in Santa Monica Pavillion in 2017…read more As she neared the end, she needed round the clock care that I couldn't provide while also having to work. I was grateful to find a facility to get her into quickly. The staff was nice enough and the residents were what one normally sees at a convalescent home, confused and in pain. My mom was no different. She died 8 days after being placed in the home. Since she had been there only 8 days, we were due a refund of about 1/3 of what we paid to get her into the place. My mom was poor and caring for her all year was an emotional and financial burden on me; I could really have used that money, especially with the cremation still to come. I reached out to the facility to get the $1000 they owed. The staff gave me a number that goes straight to an anonymous voicemail. No body will call me back. I sent a letter and it was returned saying no body was there to receive it. My aunt stopped by, only to be told the staff didn't know anything about it and to call the same, dead end phone number they gave me. As a bereaving daughter, I would have appreciated some integrity and grace from someone in charge.

What an amazing place! Clean, great activities, great food, amazing team. And the ED Jim Howland…read moreis knowledgeable and caring!

Wonderful personnel. I absolutely love Wendy and the attention to detail I have witnessed from the…read morevery caring staff every time I have visited. The front desk has a warm and welcoming demeanor and residents can be seen enjoying events or taking a walk with their pups. Truly a place to consider for your loved ones.

Nice place for my aunt to live. She enjoys it here. We spoke to some very friendly guests and…read morestaff. My aunt knows everyone and everyone knows her. Pictures and decorations are modern, interesting and creative. There is a patio in the center of the complex to allow residents to get some sunlight without being near traffic. The carpeting is clean and rugs are safe for residents and guests. I dislike walking into a facility and see rugs with the ends curled ready to have elderly trip and fall. There is a library room, game room, sitting and dining rooms. Very nice layout for residents.

Worst experience we have ever had. We chose this place for our parent partly because it was the…read moreonly Jewish community around the area. From the beginning we were very disappointed with the way the place was run. Our parent was bullied by another resident, and the management did not inform us and would not have, luckily we were told by other residents. The management dragged their feet and did very little to remedy the situation. Of course they did not want to ask the bullier to leave and lose that income. Very little attention paid to residents, very little response to family inquiries/complaints. The residence is badly in need of an overhaul. I hate to think what would happen in case of a fire or other emergency in case of evacuation. The so-called "afternoon tea" is leftover cake from the night before. In all the time my parent was there I met and talked to many residents and their families and no one said anything complimentary which makes me think the good reviews posted here are not genuine.

My father lived at A Caring Touch for almost two years before his passing away last week…read more I cannot thank all the caregivers and managers enough for all the love, support, care and concern they gave my dad and my family. From shopping for his favorite foods, to daily walks to the park, to arts and crafts, to weekly music-the entire staff and owners worked tirelessly to make my dad's last few years as comfortable and loving as possible. I highly recommend A Caring Touch to anyone who is looking for a loving and safe home for their loved ones.

Great location and beautiful property! The person I spoke with was nice and very knowledgeable.read more