The assistant (I can't recall her name but she was blonde, had blue eyes and about 5ft tall) was…read morevery attentive and listened to my concerns while x-raying. Dr. Sunil Charian was also professional and explained my gum infection issue to me clearly. He did not try to up-sale me on procedures I didn't need and gave me tips on how to handle my infection with home care and antibiotics. As a first time patient without insurance, my bill at the end of the check up was only $29. I feel like the care I received was excellent, especially for the price.

I was initially quite excited about going here. I had very high hopes. They let me down in every…read moreway. The ads make you believe that can fix any tooth issue. They wouldn't fix mine. I still went for the cleanings and fillings though. I paid what I was asked to up front. They were terrible about the appointments. Calling to tell me they had to cancel, then sending confirmations for the same day. They hadn't made it clear that sometimes they had me down for 2 procedures in one day. It was confusing and really messed up my schedule. After my final procedure, no one talked to me about a follow up appointment. I ahd been told at the beginning there would be one. Neither did anyone say anything about a further payment. I couldn't remember if I'd pay it all up front or not, so didn't think anymore about it. Now, almost 2 months later I got a statement in the mail. That would be fine, except that when I logged in to pay it, it shows $50 more than the statement was for and what I was told the cost would be. I got the statement on Friday and paid it on Saturday. There shouldn't have been interest or extra charges accumulated. I didn't even the last appointment that was supposed to be included in my total costs. I will not be returning and you shouldn't either.

I highly recommend Serene Smiles for your regular dentist! I've been a few times now, and every…read moreexperience has been wonderful. Booking An Appointment Part of the reason consistently taking care of my health is difficult is because navigating websites, setting up accounts, loading information, calling phone numbers, consulting various sources, etc. is mentally exhausting. Serene Smiles makes it SO EASY to book online. Now that I'm a regular, I've also taken advantage of being able to text their number to set or reschedule appointments. I also love that Serene Smiles texts me my appointment information and reminders. It truly couldn't be easier! Your Comfort Is Important Before my very first appointment, I shared during my booking experience that in the past I've had dentists who have grabbed my mouth and roughly poked around without me knowing what they were doing. I shared that my preference is to know what they are doing and why. Serene Smiles exceeded my expectations in every way, first with Sarah as my initial hygienist, and then with Kaitlyn. Both Sarah and Kaitlyn were so kind and patient with me - they explained what they were doing and why, showed me the tools, told me what they were doing, and told me there were some alternatives if I felt discomfort. They consistently asked me if I was comfortable and overall made me feel very cared for. Dr. Zain is also very gentle, and he goes out of his way to explain everything you need to know about your teeth and facial muscles. He also doesn't push unnecessary treatment - he prefers to try less intrusive options and wait to see if there's improvement. After my first appointment was so wonderful, I encouraged my spouse to give them a try, and he has had the same experience. Now I will encourage you to give them a try. You won't regret it!

I loved going to Dr. Zain's office. It felt like a home in the waiting room which calmed my nerves…read more The staff was very accommodating as well when I needed an x ray. I had to bring my baby and one of the nurses waited with the baby in the stroller. This was very kind! I couldn't recommend them enough! They made me feel like they cared and took the time to show me the scans and talk to me.

Dr. S is always very gentle and caring during any of my treatments needed. Explains in detail…read moreanything that will happen and even calls to check in the following day. I've never had a bad experience here, even with my dental anxiety!

They have been my dentist for a few months now. I love this place! They always explain what they're…read moredoing and if it will hurt or not. The hygienists are attentive, sympathetic, and help with your breathing if you feel anxious. They don't seem to be gunning for your money, at neuibauer they wanted to do over 4000 of work doing unnecessary and invasive procedures. But pearl dental only does whats necessary and the cost isn't too bad! Will always go here and recommend

Dr. Cruz and his staff couldn't be nicer, more helpful or friendlier - they are the best. The staff…read moremake sure you are welcome and attended to, answering any questions, and Dr. Cruz is welcoming, friendly and helpful about any and all concerns. He explains everything he is doing, gives a full report, and discusses solutions. Everyone here is a kind professional. The experience here is the opposite of a big, impersonal office with dozens of employees and expensive machines all over. He is quick and gentle with the ultrasonic scaler, and the hygienist was very gentle and thorough in the cleaning.

Highly recommended! Everyone in this practice is so incredibly nice! I broke a tooth and was in…read moreterrible pain and really dislike my previous dentist. I called Doctor Cruz's office after reading all the five star reviews at 9:05 AM and was being seen at 10:15 AM. The doctor quickly determined what needed to be done, explained it to me and his office scheduled an extraction for me. They are kind, friendly and efficient and really care. Complete opposite of what I am used to from my previous dentist. Thank you Doctor Cruz and staff!

I had a very disappointing experience at this dental office. They mandated me for a deep cleaning…read moreprocedure that I did not need and for which I had just one slight indications. Instead of taking a comprehensive approach to my dental health, they seemed to rely on a single metric to justify an invasive treatment, and refused to provide a regular cleaning (which was the main reason for the visit). The doctor was not friendly and showed little willingness to explain their reasoning. When I asked for clarification or to see the areas of concern, I was told that I "wouldn't understand or be able to see it anyway," which felt dismissive and unprofessional. I ended up getting a second opinion at another office, where it was confirmed that I am not a candidate for deep cleaning. Not only that, but they also identified issues that this office completely missed and corrected some of the earlier diagnoses. Overall, I would not recommend this practice if you're looking for thorough, transparent, and patient-centered care. The staff is nice and friendly, but the hygienist and doctors are just bullies.

Dentist was very rude and seemed to be in a hurry. Bedside manner was terrible. They are also not…read moreout to do what's best for you in the long term, they're out to do whatever they can charge the most to do. And there scaling scheme is a money racket

This was my first time visiting with this practice. I was referred by someone who visits another…read morelocation but had great experiences. I was pleasantly surprised by the visit. I waited until my 2nd trip to write this review. The staff was friendly, they explained my entire procedure, they genuinely wanted to ensure that I had all of the information I needed. I'd definitely refer them to others based on my experience. I had read previous reviews about insurance, corporate office issues and billing but never had any issues until now. While the staff is definitely friendly, the billing and insurance is a hot mess, especially if they OWE you Money. I've been waiting for.a refund for two months and they have been making it very difficult to get this resolved. It's been having a major impact on my thoughts of returning.

I went in as a new patient not so long ago and saw Dr. Starnes. I felt she had a horrible bedside…read moremanner right off the bat, and made me feel awful about not getting my dates right about my previous cleanings. It had been a while and a busy mom of 3 will not always remember exact dates. Also, her facial expressions are unbelievable! Anger was always across her face. I felt uneasy with Dr Starnes. The last time I was there, she just abruptly walked out of office on me because i asked one too many questions I guess- very unprofessional. I left too, right on over to Dr. Yousefi at VA Smiles!

I hate the dentist, but Advantage Dental made me hate it less! I avoid the dentist when I can, but…read moreI know regular check ups are important. The office staff took time to talk me into beginning exams again after a particularly bad experience somewhere else. They also take children and have been amazing with them (ages 4-14). Can't say enough good things about this place.

Having just moved to the area, my first appointment was with Dr. Paul Jiral of Advantage Dental :…read moreDr. Jiral was gentle and very considerate to ensure I was comfortable and aware of everything he was doing. I was particularly impressed that Dr. Jiral did not suggest my case be resolved over multiple visits. My appointment was for a tooth extraction. Dr. Jiral and his technician completed thorough dental service: 1. Full panoramic xrays and individual xrays to assess present dental health. 2. Oral photos for referral to other specialists, if needed/desired. 3. Dr. Jiral extracted my loose anchor tooth that held my partial plate. 4. He also repaired the gap in my plate by sculpturing a replacement tooth for acceptable appearance. Without reservation, I'm committed to Advantage Dental for all my future dental needs.