I have had my car serviced here numerous times and each time the service has been always very good…read more Each service representative was very attentive and communicated with me. I actually did not think the service could get any better, but I was mistaken. This time when I came in for a basic oil change, the tech spotted a whole in a tube and leak in the timing cover. When the service representative, Sydney went above and beyond to reach out to Lexus to see if they could assist me because my warranty had just expired. She made sure to assure me that she could not promise me they would help me. Well, Lexus came back and authorized repairs that would have cost me several thousands. I am grateful for my Lexus experience as a long time customer and I am grateful for Sydney going above and beyond to even try to see if they would allow my car to be serviced under the warranty. Thank you Hendrick Lexus North Lake

Fairly disappointed with the service I received for my Lexus this past Saturday. Even with a…read morescheduled time slot, was told that it would be an astonishing 90 minutes for the oil change. It took over 2 hours. When I received the video from the mechanic showing his inspection of the vehicle, one normally expects the service advisor to come out within 15-20 minutes. Nope, over 30. His excuse? Too many customers kept him at his desk. Sorry, but clients already in the hopper need to be addressed first. Then it was $150 for an oil change.... And an additional $150 to replace the engine and cabin filters. Over $300. I know dealerships charge more, but this was gouging. Will not be back for any non-essential service. Most certainly would not buy my next vehicle there.

I love my Lexus dealership on Independence in Charlotte. I work with Michael Mirek and he is…read morealways helpful and honest with me. I never feel like he is selling me services I do not need.

Lamar is hands down the worst part of the experience. He comes across as disorganized, dismissive,…read moreand completely uninterested in helping customers. Every interaction with him feels like you're inconveniencing him, and instead of solving problems, he either avoids them or makes them worse. There's zero accountability and even less professionalism. Honestly, it's hard to believe he's in a leadership role when the rest of the team is clearly trying to do the right thing. If you get stuck dealing with Lamar, expect frustration, wasted time, and no real resolution. Do yourself a favor--work with literally anyone else.

This walk-in clinic used to have an awesome doctor (Dr. Fink) whom would listen to what you have to…read moresay and take your opinions and such into consideration. However, without naming names, I will say that the service here is worse. We were told that a cold would last 7-10 days. Yet, the note that was given for "work release" totaled to "6" days. When we asked for an extra day to pull it through the weekend, we got an eyebrow as if we were questioning authority. In my personal opinion having medical professionals in the family, this is not only hurtful in sending a patient back to work too early, but also hurtful towards the work environment. On top of that, it's poor people skills due to not listening to the patient. From personal experience with Dr. Fink, I would say that while he was there, this clinic would have rated around a 4-4.5 star for sure. Oh well.

Had to come here due to a workplace injury. My appointment was at 1030 and it's currently 1215 and…read moreit doesn't appear I will be seeing a physician anytime soon. If your in a time crunch don't come here.

My friend had to go to an urgent care Center for his daughter. There weren't many people in the…read morelobby and it took us about 5 min to see the doctor. The doctor quickly assessed the patient and referred us to Moses Cone at High Point. We appreciated the speed and referral which saved us valuable time.

These people are medical hacks at best. I was told that I had allergies when I really had a sinus…read moreinfection. They didn't even prescribe me an antibiotic which I needed. I ended up going somewhere else which they confirmed it, and gave me antibiotics. Beware of Dr. Lou! He's a real idiot and doesn't care about people. He will treat you like you're crazy and nothing gets done to treat what is ailing you. The receptionists at the front are very unfriendly, and the waiting room is always packed. It's best to find a primary care physician than that road side medical stand. I highly recommend staying away from there if you are truly sick.

Have been waiting since 945am for 10am appt it's 11am still waiting. Receptionist explained they…read morewere short staffed and busier than usual everyone here is very nice got called back at 1105am. The medical care seems good Drs and Nurses seem attentive.

My husband has used this place for several years (it's very close to Volvo Trucks and I-40/68…read moreoverpass). So, he recommended I give it a try. I was a little worried when I saw Brian Z's review and I am left even more surprised after my visit. I really can't imagine what merited a 1 star just based on the waiting area - cleaner and more spacious than any I have seen. I usually feel like I am going to get sick just showing up at the Urgent Care, but didn't feel that way here at all. My entire visit took just over an hour and for an Urgent Care, that's pretty good. I have easily waited 1-2 hours just to be seen at other facilities in town. I like that they open at 7:30am (M-F) and are open until 7pm at night. I got there at 7:45am, so that was likely part of my quick response time. My husband has said in all the times he has been here, he has never seen the lobby busy and he's always gotten out in less than 90 minutes. All the admin and medical personnel I encountered were pleasant and helpful. They have an electronic chart system so you can go in later and see all your data. They also gave me a printout explanation of my diagnosis and treatment plan. Everyone is entitled to their opinion, but this is truly the best Urgent Care I have been in around Greensboro.

This is one of the best places to come. The staff is friendly and nice. The doctors are amazing…read more You can send your doctor's messages on my chart. I have been coming here for years and still love it. Anything Novant Health that I have been to has been exceptional. It's memorial day and they are still open serving people. It's a great alternative to the hospital and way more comfortable.

Great job and reasonably priced. I would go back, everything was explained in advance.read more

Excellent service. Trustworthy and honest. Better than the Honda dealer. If he finds something that…read moreneeds to be done, do it. He's not a scammer.