HIGHLY RECOMMENDED! PFAFF'S REALLY HELPED ME! Thirteen years ago I had a windshield installed at AUTO GLASS BY PFAFF'S. The purchase included a Lifetime Warranty against leaks which sounded good to me. About 4 years ago my old windshield began leaking rainwater onto the driver's seat. I returned to Pfaff's with my original purchase receipt and warranty, and they added sealant behind the windshield at no charge. The sealant worked for a few years, and then the windshield began leaking again. I put up with the leak for awhile, but then the passenger's side began also began leaking! So I returned to Pfaff's with my original receipt and a photo of the 2 places where water was leaking onto the seats. Pfaff's gave me an appointment at which they would REMOVE the windshield, clean the flanges, add new sealant, and then RE-INSTALL my old windshield. And he said "IF THE OLD WINDSHIELD BREAKS during its removal, we will install a BRAND NEW WINDSHIELD at no charge!" This all sounded TOO GOOD TO BE TRUE! As I was walking out to my car an IDEA popped into my head! So I went back inside and I asked the service rep, "HOW LITTLE would you charge me to install the BRAND NEW WINDSHIELD?" I asked this because my 13-year-old windshield was "PITTED," and seeing was difficult when driving at night and driving in the rain. He looked at his screen and he did some figuring. Then he gave me an EXTREMELY FAIR PRICE for the BRAND NEW WINDSHIELD. I said, I WILL TAKE IT!" because this will eliminate my vision problem with the pitted windshield! So Pfaff's stood by their Lifetime Warranty on their old windshield, and they even helped me by installing a brand new one at a LOW PRICE that was just TOO GOOD TO PASS UP! This is the type of business that I will gladly return too, and YOU should too! Mike J. Baron April 6, 2022 read more

Praff's is by far the major league of auto glass , windshield, rear view mirrors heck all windows & tint. The service I was seeking was met with pure intense professionalism, quality of work OUTSTANDING!! Value on point... the starting team consist of Doug (team owner) Brian ( master wizard pitcher of getting it done) Bill (all time grand slam foreman fixer) & front office staff that is like no other. Why go to minor league fast food auto glass shops when you can go major league with Pfaff's . Walk in a customer & left as a family member. I take my hat off to the entire team of Pfaff's auto glass 100+ yrs of serving the Tri state area read more

Pfaff's Auto Glass does all of my auto glass work. I wouldn't go anywhere else. I've been a customer there for 30+ years. They have replaced several windshields and back glasses in various vehicles for me, most recently on my GMC. They have also done my headlight restoration and windshield chip repair. They are still owned and operated by the original family. I've always been 100% satisfied. The team there is topnotch, friendly and professional. And I love that they are a local company, not some huge chain. You won't regret using this awesome company! read more

So I had a piece of metal hit my windshield on the highway and put a hole in it. I called Brian here and told him what was going on and checked to see when I could get it replaced. I was told it would be a few days but I could drop it off and if they had a chance they would work on it. They did the job in one day! Super nice and responsive and understood the urgency to be replaced. They were also very reasonable pricing wise and did amazing work! I have no issue recommending them to anyone that asks that's how good they are! read more

Highly satisfied with the customer service here! I had my windshield replaced, took two hours tops and communication during the whole process was great! The day after, the rubber parts on the side of the windshield came loose. I called and spoke with Tony and he had the part ordered and installed with no cost to me in less than one business day! Everyone in the office was kind and helpful. Would definitely use their services again! read more

My 2004 BMW needed a new seal/gasket around the windshield. Pfaff's did a great job from giving me a a fair estimate, to scheduling the repair, to promptly pulling in my car at the scheduled appointment time, and then completing the repair so that my car looks like new. Chris Tolley and the entire staff were very friendly, helpful, and professional. They are now my go-to folks for auto glass! read more

Why sure Douglas. It's a 2014, not old enough to be rusting or a not having a wind noise. the scratches were visible either that glass out. the body shop said it wasn't primed. At least no one died this time. I wonder how many more cars are on the road with this type of neglect. Very disappointing. I'm sure you have an excuse. Let's hear it. read more

These guys and gals were great! I set up a repair, and Greg, the technician was on time, courteous, professional and did a quality job. I had to make an adjustment the day before the service, and they took care of everything without any issue. I definitely recommend them! Thanks, Pfaff's, and thanks, Greg! read more

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Insurance windshield replacement claim : Prompt and professional service. This company is dedicated to customer service, a lost art in today's market. Highly recommend them Thanks guys read more

Superb service today. Suspected water leak was checked out, found the cause - not glass. One hour's work & no charge for diagnosis. Will be back next week for additional repair. read more

Rocks and windshield don't play well together. Best price around. They did a great job and were professional and kind to deal with. Easy in easy out and perfect new windshield. read more