Tom was great to work with. My daughter was able to get a great car for school. It went smoothly!read more

This car dealership is very unprofessional and does not follow laws of North Carolina regarding…read morerepossessed vehicles. Do not waste your money at this location. They will follow you around town, lie to your face, and will not let you pay your one month late payment instead they demand full payment of loan or your vehicle is taken and resold for much more than you owe and they will text you and go as far as talking pure crap to you and threaten you that they will report to your credit. Do not waste your time or money here.

The shop that's working on my car says, who ever owned it before me really abused the car. The…read moredamages are from long term use. This is what you get from the cars they have. One you leave the lot, you're on your own.

A few things about this place. The only benefit was the car I purchased from them. Beware don't…read moreput down any holding fee down. They will keep your money and take you through loops and zig zags to get it back. Even with full proof that the money was never returned. If you can spare to hold with cash and return with cash that'll be your best bet. If I didn't call back to ask for my hold fee. They would've never given it back. They have screened my calls and given me the runaround for days now. If the bank is telling you that the transaction never satisfied the account then why are you still saying you refunded my account when it's not there. Second the customer service is horrible. On my pick up day. Leonard, Hamze and their boss are horrible. Gave me a half ass detail on the car they sold to me. I mean what can you expect from shitty ppl. I could potentially be a future customer again or even spread word about this dealership if they actually have good customer service. After seeing how there boss doesn't say anything or make his place of business pleasant it trickles down to the office. We We're sitting in his office doing paperwork and he doesn't say two words to me. He then walks out of the office and doesn't say anything. Then Hamze walks in and tries to pressure me into doing a document that I clearly said I would do without him doing so, because if you guys wanted to do it then you would have charged me to do the same thing. I came to get the car and hand you the check. That's it! Got a whole check but can't refund me my holding Fee. I Repeat Stay away from Triad Imports! Your claims not adding up Triad Imports. Fix it!

Fantastic used lot! Great selection, great trade-in-value and willing to negotiate…read more I recently bought a ford truck that had a crack in windshield and broken front dam (identified before purchasing) and they promised to take care of it. They stuck to their word and kept consistent communication so I knew where I was within the process. I'd definitely buy another vehicle from them! Geoffrey Taylor was a terrific salesman and Steve from the repair shop was also great to work with.

Recently purchased (May '26) a Ford F150 from this location. It was a great experience. While Yelp…read morereviews were lower, across all review sites, their rating is higher, like 4.7 out of five or something like that. We worked with Rick who was very professional and helpful. All details online were accurate and comprehensive. Rick, without even being asked, sent us an exterior and interior video review. Sales process was smooth and no "catches" or anything unexpected. Would recommend to friends and family. Wide selection of used trucks.

My experience buying a car from this Carmax was a mixed bag to be sure. This isn't my first time…read morebuying through a Carmax. It's a fine option for a person who doesn't really need to be "sold" a car, rather someone who has done all their own research on what they want to buy, has a price in mind, and just wants to go get it without too much hassle. There are some advantages to buying here, like the ability to bring it back within 10 days for a full refund, and not having to haggle. If you like the price, you buy the car, if you don't, you move on. Disadvantages of course, are pretty much that the salesman is not super motivated to sell you a car, and is therefore not going to be very knowledgeable about whatever car you roll up about and want to look at. This is fine for me, I knew what I wanted, and I got it. It wasn't without difficulty however. The specific car I wanted had to come in from Georgia, which I paid a transfer fee for. It was supposed to take 3-5 days, it ended up being over 2 weeks. This left us short a car for awhile, as we had already given up the other car based on their timeline. They did refund the transfer fee, so that made it partially right, but I say this to not take their word on their timelines. My second complaint, is that the transaction took WAY TOO LONG inside Carmax, especially given I had already filled out most paperwork in advance. The person helping us seemed pretty new, and she kept having to get up and ask other associates questions. She also was not very observant, we were pointing out things on the screen that she was missing. She really should have had someone looking over her shoulder to help, as she was not ready to be on her own. Finally, it's a good thing I advocated for myself and knew to check for certain things. Our new car is a plug in hybrid, and the car was supposed to come with a charging cable. It was not in the car anywhere, but with a little persistence they gave me one from their service center. Carmax does do a thorough inspection on the cars they sell, and actually, the independent shop I brought the car to said they've not had many problems with Carmax missing things. In my case that held true, their Volvo certified mechanic found nothing wrong with my car mechanically, and said it appears to have been well maintained and serviced. He did find a very small windshield chip, which Carmax fixed free of charge without any complaint. Would I buy another car from Carmax? I would, but I am someone who just needs someone to facilitate the transaction, I'm savvy enough to know the car on my own and do my own research. I wouldn't recommend Carmax as a place for the inexperienced buyer.

Purchased a truck. It was back at the dealer 6 times in the first 6 weeks for a check engine light…read more Finally sent it to a dealer to get it fixed. Check engine light was fixed but still has the trans slip. Took it to a different garage and they felt the issue right away. Currently waiting to see what the carmax warranty wants to do to resolve the issue. Not sure a dealer can have a car for 6 weeks and not feel the trans slip and you take it to a separate garage and they notice it right away.

We had a very Great experience buying a car from Granmotor LLC on Manley Dr. Greensboro NC. Saheed…read morereally satisfied all of my customer needs and acts with transparency and integrity. Saheed really works hard to deliver the best pricing. Saheed is fair and honest. I will definitely buy again from Granmotor LLC of Greensboro.

I recently did a lot of research and shopped around, but ended up buying a car from Oak Ridge Auto…read moresales. I looked at a ton of cars in the same price range at other dealerships the same day and they all had what I think are major issues that made me walk away. I'm not ecstatic about the prices, but I don't blame them for that. I blame the terrible economy and the prices of new cars. In a bad economy like we've had, people run their older cars longer and so it's harder to find a good used car for cheap. I drove and looked over the car and bought it because I think it will be reliable for a few years at least. Josh was the only person I met at Oak Ridge Auto and he was super nice. I like the low pressure. They let me come back on a Sunday and pick it up, which is very nice of them. I would shop here again.

5 months after purchasing a vehicle here I've had to deal with the DOT/DMV regarding the trade In…read more & missteps that happened & then I was stranded on the side of I40 broken down having to call a tow truck

If you do decide to purchase a car from here, I highly recommend having an attorney on speed dial…read more We bought a car from this dealership less than a month ago. We had an awesome experience buying the car with Blaine, but it's been a 21 days of hell since we left the lot with the car. Now the car's check engine light is on, it is turning off while driving, and randomly stops accelerating. When we went back to the dealership to discuss the issues we were having, we were told that "however we bought the car is how the dealership had it" and "things breaks every day so there's no way the dealership sold a broken car". Overall, avoid Rick's Used Cars at all costs. The cars drive well for a test drive, and the staff are super kind until the check clears then you're on your own after dropping $14k on a car with issues the dealership shrugs a shoulder at.

My wife and I recently - December 2023 - purchased a 2014 Jeep Patriot from Ricks Used Cars. I…read morestarted my searches in the online AutoTrader website and I submitted a query to Rick's via the website about the vehicle. Blaine, of Rick's sales office quickly responded to my query. We established email contact (my preference as he offered phone and email contacts) and I gained more info and decided to go with my wife to check out the vehicle and make a test drive. Blaine met us at Rick's Used Cars, which was VERY easy to find, spitting distance off of I-40 in Greensboro. Blaine has a very relaxed personality and was not at all pushy as some auto sales reps can be. He was very helpful, provided clear vehicle information, and then quickly got us on the road for a test drive. Rick's Used Cars had the vehicle in excellent condition, to include new tires, correct fluid levels, thoroughly cleaned, etc. We decided to purchase the vehicle, and Blaine worked with me on a trade-in, final out the door pricing, and I left a cash deposit in order to return several days later from Durham to complete the purchase. Throughout the process I saw Blaine as more of a partner in our vehicle inspection, test drive and purchase process. I have purchased seven used cars previously in my life and Blaine made this one the most pleasant and transparent of my now eight used vehicle purchases. When we upgrade my spouse's car in a year or so, I will give him my first call.

On January 5th, I contacted Sebar Auto and let them know I would be picking up a truck bright and…read moreearly on January 6th. I arrived at 7:00am, even though their business hours are 9-7, and the truck was not on the lot. I had one of the sales guys' (Omar) phone numbers and called him four times before 9am trying to find out where the truck was. No answer. Finally, someone shows up at 9am. I tell them I'm there to pick up the truck and am informed it's at another location -- even though they knew I was coming. They say someone is bringing it over. About 25 minutes later, I'm told a "young guy" is driving it and they want him to take his time because it's a big truck. Another 25 minutes goes by, and then an older gentleman tells me they were pressure washing the truck, something got wet, and now it won't start. He offers to ship it to Cincinnati for free once they get it running. At this point, I still haven't even seen the truck and tell them I want to inspect it. They send me to another location they own, I-40 Auto, about 20 minutes away. When I arrive, the truck is sitting in a field and very clearly was NOT pressure washed -- it just had morning dew on it. AJ (the owner's son) wouldn't give me space while I was inspecting the truck, constantly talking and asking if I liked it. I eventually had to tell him to give me room. Despite everything, I still wanted to move forward with the purchase. That's when AJ tells me they lost the key, and the truck needs to be taken to Ford because the remaining keys won't program. Fine. About an hour later, the truck is towed to High Point Ford. At Ford, I explain the situation to a service advisor named Jessie and am told they'll try to get it running that day. While waiting, I overhear someone mention the truck was just there recently for a check engine light, but the owner declined diagnosis. When I asked Jessie about it, he said he couldn't release any information since I wasn't the owner. I contacted Sebar Auto and told them they needed to authorize Ford to release the information or the deal was off. After nearly 40 minutes of back and forth -- and Sebar Auto claiming I was "getting in the way" while standing quietly in a corner -- Ford finally released the details. To summarize: * The truck was not ready * I was sent to multiple locations * I was given conflicting explanations * The truck had known mechanical issues * None of this was disclosed upfront After all of this, instead of taking responsibility or addressing the situation, Sebar Auto sent me a non-disclosure agreement (NDA) in an apparent attempt to keep me quiet about my experience. This entire situation was disorganized, exhausting, and a complete waste of time. I'm sharing this so others can make informed decisions.

I had a very unpleasant and challenging situation dealing with AJ at this business. If you do…read morebusiness there, ask for Jake. He seems to be very helpful and customer service oriented.

Helping my father get his 2009 Prius fixed while visiting, I floated a project on Yelp and got a…read moremessage to call w more info. I gave William the vin and got a quote for 1/2 what the dealer would charge. He even mentioned that if we bought our own part, he'd install for the labor cost. I read we bought the OEM part from him. We scheduled the work, William exceeded any expectation for promptness, kindness and professionalism. Going forward Exotic and William will be the go to for my Pops! Two days later- he messaged to make sure everything is working properly. Recommended without reservation.

Awww man I was out and about early store hours read 7:30 - 5 welp it's 8:30. I waited a few and…read moreleft.