This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

I took my hummer H3 into Glenn's Service Center After…read morecalling and asking if they could do a diagnostic and repair my vehicle. I was having trouble with it not starting sometimes. The girl told me she would charge $120 for a diagnostic and if I had them repair it, they would reduce the cost of the diagnostic from the cost of the repair. So I had it towed into them which cost me $100 to have it towed. Because it would not start. she said I should have it back within a day or two. If I left it to be repaired, which I did. I was greeted by a man named Jerry who handled talking to me after I gave the girl my work order and in my work order, I told her to fix the EVAP problem and to put a new spark plug in one of the cylinders that showed it was misfiring and she said OK and papers from a diagnostic scan that I had brought to them showing that I had problems with the EVAP system and the fuel pump sensor from a previous scan I had done and gave it to her and told Jerry that I needed it fixed, which he said okay, no problem and they would fix it and have it done in a day or two! I took my vehicle in on Wednesday morning and Jerry told me he should have it back by Friday. I agreed for him to fix it and left it I did not hear from him so I called Friday around 12:15 after I woke up to see if my vehicle was repaired and realized that they had closed at 12 noon. On Fridays, which he did not tell me when I took it in. So I had to go all weekend without my vehicle. I called him first thing Monday morning after a long weekend and ask him was my vehicle ready He went on to say that the wires had to be traced under my gas tank and charged $600 labor and didn't fix the EVAP problem or anything else that I asked him to fix! He charged me $691 total told me that it was ready to pick up Monday afternoon. $600 was labor and $48 in parts. , I paid him cash $691 and he told me it had a two-year warranty ! According to his receipt. He did not fix the EVAP It said that he traced the wires under the gas tank, which had nothing to do with my work order. He also did not give me credit for the $120 that I paid for a diagnostic. When I question him about that, he said that they do not credit diagnostic when it has electrical problems. I didn't have electrical problems. I had fuel pump problems.!! Four days after I picked it up from him, I was at a place of business at 9 PM at night by myself as a female, and my car would not start just like it was before I took it to him. I called him and told him the next morning and he told me to bring it in and he would check it out and fix it. When I took it to him which the girl told me to bring it on a Wednesday at 3 PM and I did. Jerry took a scanner and went and told me it was misfiring. Then he looked at me and he said" I'm not fixing nothing you need to leave" I was in shock. I said what do you mean I just paid you $700 almost to fix my car and it broke down within four days of picking it up from you and he said if you don't leave, I'm calling the police. He ripped me off. He did not fix my car. I don't think he did anything to it to be honest. I never had any problems with the wiring and I gave him a work order to fix the EVAP and the fuel pump sensor. Which showed on the scan I brought him. He didn't replace the spark plug either where it was misfiring. He didn't do anything that I requested according to what was wrong with it and it's still not running right. I cannot drive it. I'm afraid of breaking down again and not starting and I feel like he should return my money and I ask him to refund my money if he was not going to repair my vehicle because I had given him $700 cash and he told me to leave or he would call the police. Do not go to Glenn's Service Center In Wilson They are the worst I've ever seen in the biggest Scam artist and they do not have certified mechanics there I recently found out also! I've tried to contact the owner, Glenn I asked Jerry before I left that day who was Glenn and he said Glenn is anybody that you want him to be. That was really a smart answer. I know Glenn owns it or did own it! His son Brandon works there someone told me but he didn't ever tell me he was Glenn's son! I don't know who Jerry is except he's running the place and he really ripped me off and did not fix my vehicle. I will be taking him to court. And reporting him to the Attorney General's office and everybody else with the state of North Carolina. That is no way to treat anyone. Took my money and gave me no service on my vehicle when he said I had a 2 year warranty and it wouldn't start just 4 days after I paid him almost $700 and it still is doing the same thing as before I took it to him to fix! Justice will prevail! I will not let him get away with ripping me off and taking my $700 and not fixing my vehicle! I wouldn't give him one star if I didn't have to! He's nothing but a liar and a thief!