Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more

My computer popped up with a BitLocker Key screen and my laptop did not have a BitLocker key so I…read moreknew I was going to have completely wipe the hard drive and start over. After trying multiple different ways, I decided to just let professionals handle it. Isaiah did an incredible job. From the time I dropped it off until they called to tell me it was done - it too around an hour! They will definitely be my go to for any IT issues.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Matt is fantastic. He got right to work and transferred data from old computer to new computer. All…read morebookmarks files photos are transferred. Matt explained everything he was doing. I will definitely call him again when needed.

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

Very awesome did a great job took his time explaining stuff was very kind answer questionsread more

I can't say enough wonderful things about Arnold, the owner. I had an old laptop that I wanted to…read moretry to have repaired and I found his company by just a basic search. It was a cold day in February and he offered to come to my apartment for no extra charge. When he determined that my laptop couldn't be saved, he found a new for me. I know very little about technology and the thought of buying a new laptop was very stressful. But Arnold took care of everything, right in my home! And he came back laptop when my laptop arrived to transfer, data, etc. He was also very patient with my questions and easy going. I highly recommend him!!!

From the owner: At Tezkabyte, we aim to provide personalized computer solutions for residential users and IT for…read morebusinesses. We prioritize the security and protection of our clients by integrating technology ethics into our core values. Our client-centered approach allows us to offer innovative Computer Support, Smart Home expertise, and Website Development solutions to enhance our clients’ technology, internet, and online presence. Our core values of security, innovation, individualization, environmental sustainability, and community guide our work in delivering high-quality Technology solutions. Our dedication to community projects reflects our commitment to environmental and social responsibility and making a meaningful difference in our local communities.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

waited over a week for them to look at a computer with water damage. never heard back so went in to…read moreget it. can't confirm what they tried to do to fix the computer and when I called, the guy pulled up my report number and repeated exactly what I told them when I dropped it off. it was my fault for dropping it off without a timeline. just took the $90 fee and can't confirm what tests the did to try to fix the problem. computer would most likely still be sitting in their pile if I didn't drop in to get it. first time leaving a yelp review. this place is awful and would not recommend them to anyone.

I had a complex battery issue with my iPhone. The Apple store refused to service the phone, so…read morebased upon the Yelp and Google reviews of this particular uBreakiFix location, I stopped by. Jesse, like many of the reviews I read about him, was absolutely phenomenal. Extremely knowledgeable, personable, and repaired by phone back to working order. Thank you, Jesse! I'll be back for in the future for any issues and would highly recommend uBreakiFix and this particular location.

Jesse is very nice and amazing. My phone suddenly could not turn on after charging though the…read morebattery was full. I went in, he turned it on in a few seconds without charging me. Thank you very much!

The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

Easy and transparent pricing, courteous and professional staff who know how to give clear ETAs on…read morephone repairs. Strongly recommend supporting this local, small business! They did a better job outfitting my smartphone with a screen protector than the cell phone shop people did whenI first got it. I'll be back for any other phone TLC needs.

David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

This is the second location in the city. The first location is on Cicero Ave. This location is in…read morethe 900 Shops. The staff and service are wonderful.

They responded to my message immediately, repair my phone very fast, and the price was great!!! Im…read morebringing my laptop to be repair there soon..

If you're on this website, you need help with your Mac and you've come to the right place. When I…read morecalled, I got a recording, left a message, and got a return call within hours from Tony, the supervisor. He referred me to my personal tutor, Dan. This is when it really got going.Dan is AWESOME. It takes a special person to teach someone what they know, especially when the student is a slow learner, has a bad attitude, is computer phobic, a slow learner(did I already mention that?). Dan was on time, polite, soft spoken, and patient and calm(everything I"M not). He did what I asked him to do and then some, meaning he went over and above what I originally requested. If you want service for your dollars, go to the Mac Tutor and request Dan. You'll be glad you did!!!!

"Genius" is too small a word for these guys…read more My iPhone contacts would not sync with iCloud. I called Apple Care. Moved up several levels in the hierarchy of experts, but they could not solve the problem. I went to the "Genius" Bar at the Apple Store on North Avenue, no go. They referred back to a support department at Apple. These guys sent me an email referring me to Apple Support Online. I don't have time for this! Here is what Should have done in the first place. I called Mac Tutor. They sent Joshua Horsley. He solved the problem. I have used Mac Tutor in the past and in my opinion these guys are way more knowledgeable than any Apple "Genius." If you do not mind spending a little money to save a lot of time, this is the place to call. And it is not just the time, they get the job done right. Someone, please help. Post a better word than "genius." We use that word for celebrities like Einstein or Hawking. For Joshua, we need a much better word. Brilliant? Astonishing? No those are adjectives. I need a noun. Any ideas out there? Please help!