I have had a couple of colonoscopies with Dr Wetsel and he is excellent. However, his front office…read moreAmanda in particular needs to learn some customer service!! I've had diarrhea for 32 days when I called. I had my referral it was there on Monday. I called Monday Tuesday, Wednesday Thursday. Kept getting the runaround. The doctors need to meet together to see if they can get you in. I called Friday and said what is happening she said Amanda it probably won't be 2 to 3 weeks. Why didn't she tell me that in the beginning? I could've then gotten another referral on Monday and be seen by a doctor already that is Shawty and rude.

Very nice man. Everything went very smoothly and very efficiently. I would recommend him highly to…read moreanyone. Makes a point of talking to you before and after your surgery.

This new practice is awesome! I heard around town that Dr. Wetzel had started his own practice and…read moreI am so glad I did. I have only been in for a quick issue, but his PA Aimee was so efficient and caring, and the front desk staff was extremely kind. I love that it's a small and pretty office. The phone is answered quickly and there is no bureaucratic phone system that takes an hour to reach someone. I was in and out quickly and it was entirely pleasant. It is a relief to find a nice healthcare provider that doesn't leave you frustrated.

Dr. Paul Wetzel and Aimee Hoffman provide the highest quality medical care, making my first…read morecolonoscopy an easy and pleasant experience. They work with a top notch professional staff that is: knowledgeable, caring, and have developed processes designed to provide their patients with the most pleasant possible experience. Starting with the initial consultation; they walked through my medical history and clearly explained all the risks/benefits of the procedure, ensuring that I felt comfortable with it and my questions were answered. They provided very clear instructions for the pre-procedure cleansing preparations, and the medication that they prescribed consisted of two small bottles of a fluid that didn't taste bad at all. I was very relieved that there was no need to ingest large amounts of horrible tasting chemicals like some of my friends had to do when they had their colonoscopies. They also called me three days before the procedure to go through the preparation instructions one more time and answer any questions that I may have. The day of the procedure, I was amazed at how thorough they were with their checklists and processes to make sure everything went flawlessly. Patty, the preparation nurse, was amazing. You could tell that through her thirty years of experience she had developed the communication skills that allowed her to be thorough with her questions, clear about what was going to happen, and at the same time keeping me at ease before the procedure. Additionally, I also meet with the anesthesiologist and doctor Wetzel before the procedure. They really went the extra mile to ensure that I was comfortable and well informed. When I woke up from the anesthesia, I was surprisingly clear minded. They use a type of anesthesia that wears off very quickly and doesn't impair you for an extended time after you wake up. After the procedure, doctor Wetzel came over and shared with me the results of the colonoscopy with a comprehensive report that included pictures taken during the procedure. He walked me through the report and ensured that all my questions were answered. Overall, this was a great experience and I would recommend San Luis Gastroenterology to anybody as they operate under the highest quality standards with emphasis on providing the best possible experience for their patients.

5 weeks and counting while waiting for biopsy results from this clown, while his staff says it's…read moresitting on his desk for review for over a month. Oh yeah, he took a vacation during that time. No worries Doc. It's only a test to detect cancer. Joke...

The staff was wonderful and I give them 5 stars. The doctor was rude, arrogant, dismissive, and…read morecompletely uninterested in anything I had to say. He gets 1 star. I will not go back there.

This is one of the worst health care experiences I have ever had. They would not return my call to…read moreschedule me. Eventually someone answered and they refused to help me and instead said a scheduler would call me. I got a message today (five months later) calling to schedule me.

Made an appointment two and half months ago for an early morning procedure 6:30 am call me four…read moredays before appointment and changed my appointment to a later time. Will find another provider.

I needed to establish a physician in SLO and I was recommended FCPP and Janet Spagna by a coworker…read moreof mine. Another coworker also went to see Janet Spagna and had a great experience. I had a good feeling she would be great for me. I was correct! I stepped foot into the building and was immediately greeted. The check in process was fast and easy. The waiting area was wonderful, simple and calming decor. I didn't wait long until a nurse took me in to get vitals. Very friendly! After I was placed in the spacious exam room, I again didn't wait long until Janet Spagna came in. She was very friendly, very straight to the point. I loved that about her! I told her about a couple of issues and that I needed a refill on contraceptive and how my current one was not working out for me. She wanted to get the one that worked for me and told me if the pharmacy doesn't have it, call her office directly and she will get the prescription sent immediately. We talked about a couple other things and on my way I went. It was an easy appointment and I have no complaints. I was happy with everything!

The whole staff is courteous and friendly! Dr. Silver is now my primary and his PA Brittney Bell…read more They have always listened and treated me with the utmost respect! Kudos to them and their staff because they've figured out how to be great while providing excellent health care!

He perforated my intestine during a routine colonoscopy and then never followed up. I almost died…read morefrom sepsi

Excellent ! Personable, welcoming office staff, competent…read moremedical assistant . Dr. Rodgers is professional, comprehensive, personable. Clean and tidy office. Highly recommended .

I would love to be able to give a more in-depth review, but sadly, I cannot. Dr. Cushing's office…read morehas rescheduled our appointment twice, and I'm fed up. It has been over two months since I initially called to set up an appointment, and I need to see a doctor. Don't waste your time. They don't care about you.

I have been going to this office for over 20 years. My hubby has as well!! Dr. Cushing is…read moreextremely thorough and caring for his patients. Recently I had a medical issue that needed to checked out. I was able to be seen with a few days of my original phone call. I was also able to get necessary testing for this problem within a couple of days!! His staff went out of their way to get me the Dr. appointment as well as get my testing set up immediately!! His staff is so great and they are so caring as well!! I would never go anywhere else for our GI issues. Dr. Cushing is so compassionate and helpful with our care!! Going to this professional office is like visiting good "friends". Just amazing!! You will not be disappointed!!

Thieves work here…read more My elderly mother was admitted Friday night to rule out a stroke. The doctors kept her overnight for tests and observation, and sedated her overnight. While she was sleeping, one of the staff went into her purse and stole $97 in cash from her wallet. She discovered the cash missing as soon as she got into the car when she was picked up by my fiancé. My mother immediately made a report to the hospital staff, but they have done nothing. I attempted to follow up today by phone, but they don't answer or return my phone call. Shameful!

NICU Killed my great grandson, on 6/24 he arrived 3 in half months early on 6/29 they took all his…read moretubes out saying he was breathing on his own mind you lungs are the last to develop. They never called the parents until they called them to check on the baby, by then it was to late be passed away. All NICU should have cameras cause they don't and medical records and time line do not match.