Poor experience overall. I am 25 years old and have lots of bodily pain and despite communicating…read moremy issues I did not feel heard I did not feel cared for. I did not feel listened to. Dr. Chen spent 15 min with me and didn't even address any of my concerns. I mentioned I was having gut and stomach pain on a regular daily basis. She asked if I had been diagnosed with IBS. I said no. Rather than giving me steps to take to figure out what the problem is or how I could be diagnosed she just told me to avoid dairy. She did not ask and therefore did not learn that no matter what I eat afterward my stomach is always upset even if I avoid dairy. I mentioned I would like to see a gastroenterologist. I was told since I was not 45 years old a colonoscopy wasn't necessary which I assume just means it's not gonna be covered by insurance so she's not going to recommend it. I told her my pain had been going on for six years and yet no tests recommended to figure out the issue. Also, I mentioned I wanted to get off of a medication and wanted the liquid form because my research had said it's best to taper off very slowly. She just said "it doesn't work like that" and shrugged off that concern as well rather than giving me what I wanted and asked for... the whole reason I made the appointment was only to get my medication switched to liquid, which wasn't even achieved. So now I'm waiting for my expensive bill for receiving nothing. Not happy at all. I left my appointment very angry frankly. I don't want to come across as rude, but doctors need to do better. It just angers me that I am trying my best to take care of my own health and not receiving any help and despite knowing what I'm feeling every day somehow a Doctor Who has spent 30 minutes with me in total over the past year, think she knows what's best for me, which is to do nothing. Why are doctors telling us what we can and can't do for our own health if we have the money to pay for it. Blows my mind. Again, I hate to be so negative, but I feel I need to speak up for so many people who feel their concerns are ignored and unimportant. I wrote this not only to get out my own feelings, but to hopefully help others avoid the same experience I had.

Dr. Chen is one of the best doctors I've ever had. She took the most detailed medical history I've…read moreever had anyone take. (I'm retired military and have a ton of physicals. None were as thorough as this one.) She is always polite and professional. She has a talent for putting you at ease even when there may be something serious at work. I've been a patient for years and she doesn't hesitate to chase down problems and refer you to a specialist when needed. She has recently closed her practice. I hope she comes back soon.

I really wanted this to work for our situation. I called ahead and made an appointment. We showed…read moreup on time to have my son seen and were told they couldn't help us. We were sent to another urgent care (that my son did not have an appointment for and needed to wait to be seen) If I hadn't made an appointment I would not have been so annoyed, but because I had called ahead and spoke to someone that said they'd be available at the time of my appointment it was very odd to be sent away.

I took two of my kids in on Friday. My son had been sick for 3 days and had some sort of throat…read moreinfection. My daughter woke up with a sore throat so I thought it would be a good idea to take her in as well. We arrived at 11:15 AM and were the only patients there. We walked out at 3:15 with no diagnosis for one and the wrong diagnosis for the other. A prescription for my daughter for zofran and a prescription for prednisone for my son. Strep swab and mano blood tests both negative but the physician would not listen to the nurse who tried very hard to convince her that my son did in fact have something going on. He had Black Stone like blisters on his tonsils and was so swollen we couldn't understand him when he spoke. He was very sick and in excruciating pain. The nurse tried as hard as he could to shine the camera light into my sons throat so the dr could really see. She couldn't and since she obviously didn't trust the nurses ability...he was diagnosed with Mano (he's already had it and tested negative in this office visit) and sent on his way. My 28 years as a mother and maternal instincts kicked in and I made the decision to take him into another physicians office and they had the sense to start my son on Keflex. That's right. I paid to see another dr. So I basically donated 4 hrs and $135.00 to your ridiculous little experiment. How can you improve: 1. Please either invest in a Mac Book or a Dell 2 in 1 tablet/laptop or a tablet that syncs with the laptop that's being used. It took forever to put all info first into an iPad then again into the Dell laptop. This is basic and silly on your part not to come up with something more time efficient. 2. Make sure each sub station/clinic is equipped with all necessary tests and medication. At one point the dr asked the nurse to give my son a shot of steroids to get the process moving. He replied twice by telling her that he didn't have any steroids. a) we were adjacent to a pharmacy. Why didn't she simply call the order into the pharmacist and get my son the care he needed? Seemed unorganized and didn't seem as if anybody was trying or caring enough to solve the issue of the missing meds that should've been available. 3. Waiting on a dr should not take 45 min. The nurse tried calling and calling and calling. It was silly and felt more like a bad luck sitcom than a medical appt. 4. Make a follow up call to your patients. Especially when my son was clearly very ill and you sent him away on a wish and a prayer. Thank you for listening and I hope that my suggestions aren't ignored as I wouldn't wish our experience on anybody.

I can't emphasize enough to do your research beforehand if you use this business. Make sure you go…read moreto the CDC website & confirm exactly which vaccinations are needed for the country to which you are traveling &, especially, to the region of the county you are going to. If you are unable to get an appointment at the public health department, which is cheaper & more accurate info, consider contacting them for info about everything you need & how far apart each vaccination must be. They will give you accurate info (same info as CDC). Public Health Department in SLO County: https://www.slocounty.ca.gov/departments/health-agency/public-health/all-public-health-services/clinical-communicable-disease-services/travel-shots I also encourage you to research any vaccinations required that you got during childhood that may be required for the country to which you are traveling & how long those vaccinations provide protection (eg polio, MMR, etc) as most typically protect people for life. Additionally, keep in mind, you can save $$ & purchase the bug spray the CDC recommends with at least 30% deet to protect from disease carrying mosquitos at most stores.

From the owner: Passport Health is the leading provider of international travel medicine in North America. For 30…read moreyears, Passport Health travel clinics have helped keep countless global travelers safe from infectious diseases. We keep yellow fever vaccine, the typhoid vaccine and other preventative medications and immunizations in stock at our Grover Beach clinic so you won't have to wait. And our convenient location serves San-Luis-Obispo, Santa-Barbara and Monterey counties means you can find an appointment that fits your tight schedule. Give us a call today or schedule on our website anytime through the link in this listing.

Dr. Weiss and Keith are truly a delight to do business with…read more Every procedure is explained in detail and carefully executed. They are professional, caring and truly are concerned with any procedure you have done. Truly enjoy and delight in their professional and caring manner.

Amazing! I'm super thrilled with my results to retexture and revive my skin. I look refreshed and…read morefeel wonderful. Previously I had to "spackle " my face to cover the sun damage and putting makeup on took waaay too long! Not to mention the $$$ of products!!! Dr Weiss is generous and highly skilled! Keith is a dream!! He is super helpful and very knowledgeable. Now I use tinted sunblock and blusher and I'm out the door in minutes enjoying my life! As it should be! What are you waiting for??

Dr is great. But front office is rude. Especially the manager. It was my 1st visit. And even tho I…read moreabsolutely loves the dr. I am definitely switching offices. I cannot continue to go somewhere where we should be building a good relationship. Instead i was spoken very rude to as well as the girl who called me into a room got yelled at by the manager. All because we asked for a reason why my foldable scooter ( which cant be use with a lock) couldn't go in with me. She literally yelled "its their job to bring a lock and lock it to the tree! They dont even supply racks to safety lock anything up. But would NOT give a reason why! All the other CHCs have zero issue with a foldable scooter! There was even an electric wheels chair outsode. So assuming they arent allowed either.

Dr. Michael Bosio provided great service. He gave a very thorough exam, answered all of our…read morequestions, was professional, and most of all made us feel like we were heard. He was able to refill our meds and made some important upcoming appointments. The front desk service was quick and pain free. The lady that took vitals and weight ins was considerate and kind. Restroom were very clean which reflects on their level of care. Five star review.

Lightning fast care. Had the FLU with 102.6 fever. Asked to be swabbed in my car, too sick to go…read morein. No problem for them. Swabbed me in my car, sent FLU medicine for me. Hubby drove me home, picked up my meds, and I was good as new three days later.

Waited for about 2 hours when they said it'd be an hour wait for a "doctor" who was wearing just a…read moretank top and jeans nothing else to signify she's a doctor, not even a name tag or anything to say they can't deal the issue I was dealing with, would have been nice to know that when I walked in and if they were more professional.

On January 7, 2014, a very heavy object fell on the second toe of my left foot (a foot which is…read morevery swollen as it is still recovering from extensive surgery). It resulted in a fractured toe, and torn off toe nail. Also, because I am an A-Fib patient, I am on a blood thinner (Xarelto), which resulted in profuse bleeding at the site of the injury, which continued for almost two hours. As my husband and I were staying at a campsite in Pismo Beach, I had him ask their office for a referral to an emergency facility. Simultaneously, I researched a facility on my smart phone. Both sources led me to your medical center. I called ahead and was given directions, and informed that the wait time was about 45 minutes. I had every reason to believe that I would be treated in a timely manner, considering the bleeding and gory nature of the injury (your office staff even provided me with a waterproof pad to protect your carpeting). After 2-1/2 hours of waiting (from 2:00 PM to 4:30 PM) and observing patients, presumably with routine appointments, come and go, my husband inquired at the front desk as to how much longer we can expect to wait before I'll be seen. He was told that it would probably be another 2-1/2 hours! I was appalled, especially when I was told by one of your staff that "...this is an urgent care!" I guess I misunderstood the definition of "urgent." We walked out, and proceeded to go to the Arroyo Grande Hospital emergency room, where we had been advised to go by a patient in your waiting room. I was fortunate to have received wonderful medical treatment almost immediately. I cannot overemphasize my dismay at the way I was ignored in your office. I don't believe you have any right to represent yourself as an urgent care facility. My only regret is that we wasted 2-1/2 precious hours of our vacation in your waiting room.

I wish I could give Dr. Newman and his staff at MedPlus a "zero" star. Due to my insurance I've had…read moreto use this office and Dr. Newman for the last several years. After my most recent experience I've filed a complaint with Blue Shield and will never visit this office again. The front desk staff at this office has historically been the rudest, most insensitive group of people that I've ever met. I can only assume they are allowed to continue with this kind of service because Dr. Newman (the man at the top) sets this kind of example. Recently I visited the MedPlus office with a 102 degree fever, racking cough, chills, sore throat, trouble breathing...the whole nine yards. The gal at the front desk told it would be "several hours" before anyone might be able to see me. Since I live about two blocks away, I asked if it would be possible for me to go home and they could give me a phone call when a Dr. was available, that way i wouldn't be sitting in the waiting room, coughing, feeling aweful, and infecting everybody else The girl at the desk, I didn't get her name, was totally uncaring, and refused to even listen to my request. "You have to wait here if you want to get in. You could come back every 45 minutes of so to check you spot in line". I had a few words with her, something along the lines of "I'm a patient, as well as a customer, and I feel so bad i can barely stand up, would it really be that hard to give me a quick 30 second phone call?" It was obvious from the look on her face and the tone of her voice that she really didn't care about me, or anyone else in the waiting room. "That's not what we do, but you're welcome to find another doctor's office if you don't like our service" was her reply....enough said. Dr. Newman, I've been seeing you, and visiting your office for several years. Now you've lost a patient, as well as a customer. I know you probably don't care. However, in the bigger picture, you should. The way you let your office be ran, and the disrespect you and your staff have shown to me and other patients is beyond belief. I'm glad that I'm moving on and won't have to deal with you and your disrespectful staff anymore. My suggestion for any one seeking urgent care is to avoid this office. Jeff Appleton, Grover Beach CA.

My dad had excruciating pain in his back, so went to medstop today (saturday) because he couldnt…read morestand it any longer. Dr Kramer saw him and my dad says Dr Kramer is the BEST DOCTOR EVER, examined him intently, personally, thoroughly, expertly, no rushing, no jive, and fave him a sensible, sensitive, useful diagnosis and prescription. If I ever have back pain, I'm going to Dr Kramer! and thank you for helping my dad.

Recently I had to go to Med Stop. The Dr on staff was Dr Kramer. I had such a wonderful experience…read morewith Dr Kramer. He was concerned, informative, attentive to my pain level and my comfort level. I felt very safe under his care for a very painful condition. When I went back to Med Stop for the follow up appointment, I was disappointed Dr Kramer was on the physician on duty. I highly recommend Dr Kramer.