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    Neal's Plumbing

    4.2 (17 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Neal's Plumbing

    Plumbing inspection

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    8 years ago

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    2 months ago

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    2 years ago

    Chase assessed and solved the problem very quickly. He was friendly, and the price was fair. Highly recommended.

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    this company is highly recommended. showed up, took care of business, and gave me a reasonable price. fixed my leaky toilet

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    5 years ago

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    5 years ago

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    5 years ago

    Fast, dependable, knowledgeable and affordable. Very friendly, did a great job. I would highly recommend them.

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    6 years ago

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    7 years ago

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    8 years ago

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    Review Highlights - Neal's Plumbing

    On On Tom Barnett and co responds quickly and completely.

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    Embrich

    Embrich

    4.5
    (12 reviews)

    Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

    Embrich did everything right, except unfortunately one very big thing that knocked them down 2…read morestars. They were on time, professional, courteous, and produced high quality work. The thing they did not do well for us is called price gouging. We absolutely could not believe the price tag for what was done! We had 2 kitchen faucets replaced that WE supplied. The job took less than 2 hours, and we were charged $946. In other words, $500 per hour for labor. Seriously? Does Embrich charge everyone $500/hr.? Extremely disappointed in this and made me question their claim to "integrity". If you are considering using them, beware of outrageous price tags!

    Craig-Air Cooling & Heating

    Craig-Air Cooling & Heating

    5.0
    (7 reviews)

    We had a bad leak in our central air, water all over, and began the long and torturous process of…read morecalling our home warranty company. That's how we found out about Craig-Air, as they were the recommended local provider by them. We haven't always had the best customer service from our warranty management, but most of their contracted providers, once engaged, have been good. Craig was way better than good. We got a call from them first thing in the morning after the home warranty verification, saying they could be right out. We asked "how soon was that"...the technician, Mark, said "ten minutes". He was there in EIGHT. He quickly diagnosed the problem, replaced a part, and then explained to us what had happened and how it caused the water leakage, in layman's terms we understood just fine, and was in and out. I really appreciate the speedy service, the quality and efficiency of the work, the courtesy, but most especially, I appreciate the value added of Mark explaining to me the process and remedy without talking down to me as a non-mechanic homeowner. He didn't have to do that, even though it was only a few more minutes of his time. A company with professionals like Mark is a company I want to recommend. I'm including a picture of their business card he left!

    I have to give this company 15 stars, since from my standpoint this company put forth the extra…read moreeffort for a customer. I have a Sears Warranty Program Contract, and after having two no-contacts from D AND S HEATING AND COOLING (No word from in almost 72 hours) and Malherek's Heating and Cooling who just failed to answer their phone, even after telling the Sear Service Rep they would get to me and resolve my heating issue. How do they stay in business when treating customers like this in beyond me. In any event Craig as was contacted by a Sear Warranty Rep and immediately stepped up in response. Jenny from Craig made it clear that I should contact her ASAP so as to find out what was going on. I did so at the suggestion of the Sear Warranty Rep, and the rest was a major surprise. Jenny told me that might be able to get a serviceman out in a few hours, but that it could be the next morning. Fine by me since I have been waiting 3 days to hear from anyone at D AND S Heating and Cooling to no avail (two phone calls and two voice mails later). They were actually able to get a serviceman out that day. He was very very professional, and did a quick job at assessing the problem with my furnace. Within and hour I was back to having heat once more. I want to say thanks to Craig-Air for being about the business of Heating and Cooling. They made me have some confidence in the fact that there are a reputable HVAC service in the area that cares enough to quickly contact a possible client. Side joke of sorts: After the rep from Craig-Air had restored my heating and been gone about 15 mins. I get a call from D AND S asking if I need someone to come out. I basically told him already taken care of (No thanks to his company). Their excuse for no call backs: My number showed up as SPAM. Not sure how but I ask them did they ever bother to listen to the voicemails I left...Basically a BIG NO as he didn't even bother to check!....AGAIN, WHY IS THIS PLACE in Business?...DAys LATE and dollars short at that point. I'll never use D&S HVAC to work on anything. Anyway if you guys need HVAC work and lots of other stuff done..See Craig-Air in Troy, Illinois @ 618-624-8722 and let them give you a quote as well.

    Neal's Plumbing - plumbing - Updated July 2026

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