We needed an emergency plumber for the faucet in our bathtub and I received prompt messages, clear…read moreupdates, and the work was very clean and done well! I will definitely use them again for additional plumbing needs.

Flow King is my go to professional water heater service company. Silvio and Michael are very good…read moreat installing the water heater to code and following up with the homeowner to understand their purchase and the value of the purchase.

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

Excellent service for our leaky toilet. Quite a reasonable price…read more I'm afraid our water heater is dying. I'll be calling for Mr. Rooter.

Good service, good people. They ran a little behind on time, but still arrived on promised day and…read moreaccomplished the task. Still faster and more accommodating than any other plumbing or drain place I have called. Real informative, Tim is a stand up guy. Not out to screw people like the big names. Had a different problem a few weeks later, possible luck I suppose, but was out same day within an hour or so. Highly recommend, 4 1/2 stars really, -1/2 for appointment time modification.

I called to get my septic tank cleaned last night and they were able to come this morning. Even…read moreafter an ice storm with the roads somewhat dangerous. They were very courteous and professional I would definitely recommend their services. Also, they are very affordable and in line with their competitors. Great family owned company.

3 weeks and 5 phone calls later, I still have not received a paid receipt or the description of the…read moreservice. Spoke to Jim again, and he said they sent it to a wrong email address. They would have gotten an "email undeliverable" notice, so that excuse does not fly with me. I am a renter and chose to pay them upfront instead of billing the landlord. If the landlord had been billed, they would not have received payment for at least 3 months. Now, I deserve the same respect, but they have not given me any respect. THIS IS THE MOST DISPICABLE EXCUSE FOR A BUSINESS THAT I HAVE EVER SEEN. DO NOT USE THIS BUSINESS.

I had this company come over to fix what should have been a simple clog. After a 2 weeks of dealing…read morewith this company, Beis Plumbing (Valley Park) came and immediately fixed the problem. My basement drain was backing up. Gateway immediately went to work in the yard cleanout. The water drained. A week later, the drain was backing up again. He came out again but did no work because the water had slowly drained, but he did not even cable to check if the pipes were clear. The rest of the month, the house smelled like poop as it backed up time and time again. When I called Beis Plumbing, they cabled a line in the basement, which is where the problem was in the first place. He found a soft clog and cleared the line. I paid twice as much with the new company, but at least the job got done. Manager refused to give me a refund claiming my problem did not present itself to the technician, but I don't think the technician knew how to look for the source of the clog. Will not use again.

I had a really bad sewer back up in my basement. I called and spoke with Michelle who was very…read morepleasant. She was able to have a tech come out the very next day! The tech arrived and was very professional and arrived at a timely manner as he stated he would! He asked me all the needed questions and investigated the issue prior to completed the task. Once completed he provided me with some helpful tips and suggestions on what product I should purchase to minimize my issue for the future. I was very pleased with my overall service from beginning to end! This is my third time using Drain Medics and will definitely use them again! Highly recommend them for your home!

this is the worse "plumbing company" ever be ever had to deal with and I've dealt with a few in my…read morelife. The picture attached is how my basement was left two days after the "plumber" left my house. The receptionist Michelle is very rude. I asked for someone to come back out to my house to fix the piss poor job they did and they refused because it was a couple days out of the 30 day warranty. someone came back to my house two days after the job was done and a week later the problem is still ongoing. please save yourself time and money and don't shop with this "business"