When I couldn't get my 15 year old pool heater to work I called several companies. Only Better…read morePool Service called back. Didn't make a difference that I hadn't used them before. James came the next day. We determined a new heater was the best solution and he had it ordered and installed in a week. The old one was hauled off and we are enjoying our pool and spa.

This is the worst contractor I've ever dealt with. He did a terrible job and now we can't get him…read moreback to fix the problem. Won't acknowledge texts, voicemails or emails. I'd never recommend this pool service!

I highly recommended this company as I received quality service and assistance with the renovation…read moreof my basement and remolding my bathroom. Thanks again!!

I don't understand this company. It says that they are handymen and remodelers. I called for a…read morecouple of handyman-type jobs. I needed a switch replaced and a couple of bathroom cabinets and light fixtures installed. First, on the day they were supposed to come give me an estimate, they forgot about my appointment. Okay. Fine. A few days later the same guy comes to do the work. I don't really look too closely, but I say it's fine. Later, I realize there's paint peeled off the wall where he replaced the switch. And he didn't plaster over the old holes from the old light fixtures. The old hole and wire were full exposed in each bathroom. I show the owner who says he'll come over and fix it. Three times we had to reschedule. Three times. I work a full time job and then some. It's not easy for me to be at home waiting. Finally someone comes. It's not the owner. It's the same guy I complained about. How awkward. He plasters up the wall and seems ready to go. He said it was 5 minute plaster and would be dry soon. I asked if he needed the paint. The paint? Yeah, for the bathroom to paint over the plaster when it's dry. He looked at me like I had two heads. He eventually did it and hung the mirrors back up (yes, even with the wet paint). How could he not realize what was expect of him in this simple job? This company kind of just left me scratching my head. Maybe my jobs were just too small for this supposed handyman company.

Caribbean Blue Pools & Spas is top notch! From the on-site sales visit through job completion, they…read morefocus on high quality and customer satisfaction. Our pool is exactly like the design rendering and has brought so much joy. The warranty for the gunite plaster is above par. They offer pool service and our water has been so clear all season. They respond to all inquiries so customer service is paramount to them. Thanks Caribbean crew!

Started our process in April in the middle of Covid shut-downs. Mark managed to get us our supplies…read moreand had our pool open by Memorial Day as promised. He was patient with my many changes and his team was efficient and courteous always. Many landscapers didn't want to deal with our challenging backyard topography but his excavator John was a wizard in action. Would use Caribbean Blue again any day.

Excellent customer service and the absolute best job ever! Their price was extremely competitive…read more They worked around our busy office schedule, and we never had to deter patients from parking in the lot. All around great experience! Will be using them yearly! Thanks for the great job!

Told an estimator would come out three different days and nobody showed up. Have a long driveway…read moreand it would have been an easy job for them.

Refined Landscape just finished replacing my old asphalt driveway with pavers. They were very…read morepatient with me while I spent quite some time researching and determining (from the extensive array they offered) exactly the type of paver I wanted. Eventually, we could start the project; the crew expertly proceeded and completed the job within a week. It turned out extremely well.

I requested an estimate from them. I heard back immediately and booked a date for them to come…read more They never showed up the first time. Then they got back to us saying they'd come another time, again didn't show up. Then said we'll come tomorrow, and once again did not show up.

Tony who is a pool specialist is absolutely the best at turning our pool into the special one that…read moreit is now. He is the consummate professional! Technically superior to anyone that I have used in the last 25 years. He is always on time, very knowledgeable, an excellent communicator and really cares about doing the best. I highly recommend him and the company for sending the very best.

I've had my inground pool for over 30 years. I have dealt with Crystal pools for years, recently…read morewith Lakeside Pool, which was a total disappointment. So I took a chance and I called Anthony at Backyard Bosses and I'm so glad I did. He is the ultimate professional and he did a wonderful job fixing my pool. I would highly highly recommend you use his company. Thank you so much Anthony for all your help. With all the crap I had to deal with with Lakeside Pool's, you saved the day.

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.