I bought a groupon for a car service to pick my mom up at the airport. I wasn't able to pick her…read moreup due to a last minute scheduling conflict and she is someone who is a. elderly and b. gets anxious easily. So I was quite nervous about making sure my mom felt comfortable and that getting her to my home from the airport was as easy as possible. Well - my mother could not stop raving about her driver, Steve, and how wonderful he was to her (friendly, comforting, took care of her luggage, walked her to the door of our house etc.) I honestly had been expecting my mom to be frustrated that I couldn't pick her up but the way she went on and on about Gianni's, I think she'd now rather be picked up by them every time she comes down from NY! Consider it done! Thank you Gianni's Limo!

Terrible customer service. First, the driver showed up initially on time at the reception, but then…read morehe disappeared and we had to find him. Once he took the happy couple to the hotel, he left the newlyweds hours before the contract was up and refuse to accommodate them for this mishap. Buyer beware. When I called to discuss, I was abruptly hung up on. Very rude and unacceptable. I will never utilize them again.

Lenord of Imperial Transportation was my driver for many, many years when I lived in West Palm…read moreBeach. I fly over 150,000 miles a year and utilize ground transportation more than most people do. Flying weekly can be stressful. However, whether or not my flight was delayed several hours and I landed at 2am, or if I had to be picked up at 3am, Leonard was there waiting for me. He has never let me down. He was there to pick me up at 4am on Christmas, as well as NEVER missing a reservation to transport me to airport or to pick me up. He has turned into a friend over the years. He is extremely professional but a kind and good person. I highly recommend him to anyone looking for car service anywhere in the south Florida area. I recently had a business meeting in south Florida and called Lenord for a very early 4am departure to airport. He was there waiting for me as always! It was so good to see him. His sedan is elegant, always clean -- I can't say enough about him. Lenord can be reached at his mobile - 561-389-0629.

Booked this company for transport from PBI to my home in Boynton Beach. No one from the company…read moreshowed. When I called the representative, they seemed to have no idea about the reservation even though I had a confirmation email. This was my first and last time booking this company.

Use them several times a year to visit family up north. Usually have early morning flights and…read morenever had issue with with drivers showing up late. Drivers are knowledgeable on routes, vehicles are clean and rates are competitive with the level of service I receive. My go to company will use no other.

Extremely easy to work with company. With large groups more efficient than getting Ubers. Friendly…read morestaff and drivers. Clean vehicles and on time!

Ok, sure I admit that I worked for this business for almost 4 years, so perhaps I'm a bit biased…read more However, it's the only one of my former employers that I've ever worked for and given more than 3 stars, so that's saying something. The owner, Kevin, is a very conscientious bloke who really will try very hard to ensure that the work is done professionally. Of the 3 limo companies that I worked for, he'll actually be up in the early hours to make sure that the chauffeurs are doing what they're supposed to. The other companies used call-up services or just hoped for the best. In a way, Kevin is a bit of a control freak, but I mean that in a complimentary way. He wants to ensure that things are going smoothly, and if that means waking up at 4 a.m. to ensure that a chauffeur is doing what he's supposed to be doing, then that's what he'll do. He's not the cheapest in town, and if you want the cheapest, or even the average price, it's best not to contact Kevin. He has a VERY specialised clientele, and for the most part, that's the way he wants to keep it. I actually agree with that. He doesn't have the sort of clients that are likely to puke in the vehicles, and all of that kind of thing. His clients tend to be very professional people who treat his vehicles with respect, don't smoke, pay their bills on time, and remain as clients. If and when there are errors, he's exceptionally good at correcting them and doing the right thing. Of course he makes mistakes sometimes, just like the rest of us. Because he's a bit of a one man show, this can result in him sending bills out late and other matters. But rest assured, if you're the sort of client who doesn't mind paying a bit more, but you want something back good and reliable back in return, then Kevin's company is a very good choice.

I hired A Personal Touch Limousine based on Peter M's review - the former employee who described…read morethe owner as "a control freak - in a complimentary way". Living in Lexington, KY - I have no connection in West Palm Beach, and wanted to surprise 2 very close friends (who also happen to be my employers) with personalized transportation between PBI and the EAU hotel (and return). They arrived today for a long weekend to celebrate one of theirs 40th birthday. I received a prompt phone call from Kevin, the owner, not long after completing an online inquiry on their website. I told him this was a surprise gift and its importance. He went above and beyond. He created a "happy birthday Mr. ____" sign for the driver to hold at the airport - - AND emailed me a copy of it. He sent me an email minutes after their arrival at PBI this morning to let me know they were "in the vehicle and enroute". A few minutes later, my guys called to thank me and tell me about the wonderful service they had received. I trust the return to the airport in a few days will be seamless as well. Thank you, Kevin - - for your attention to detail, excellent communication, and for delivering an exceptional client experience!

Booked car service from Palm Beach Airport to Ft Lauderdale airport for a dear friend of mine who…read moreis a professional in the service industry. My friend was very pleased with the service he received and the professionalism of his driver, Sam. Sam called as soon as the plane landed (we provided the flight number in advance) so it was clear he was on top of things. Trip to the airport was seamless.

Mark and his crew are the best!!! Always in time and always a true pleasure with them. Highly…read morerecommend!!!!!!

Mark has been transporting me to and from the PBI airport and doctor appointments for over ten…read moreyears. He was a prompt, dependable and courteous. I highly recommend this company Ann DiBenedetto Boynton Beach, FL

This is a service plaza on the FLorida turnpike. It's located between the northbound and…read moresouthbound lanes which makes exiting the plaza into traffic interesting. In my mind, the primary purpose of a highway rest or service area is CLEAN, well-maintained restrooms. THis service plaze aced that criteria. Second, it's important that it have plenty of well-lite parking - another ace. And finally, it's important that you be able to grab a bite to eat. This service plaza excelled in that category with a Burger King,, Pizza Hut, Dukin Donuts, and a mini supermarket. There was enought variety to satisfy any traveler. Kudos to the State of Florida or the Florida Turnpike people (whoever's in charge) - this is what a service plaze should be.

This is really clean service area where you can get gas or grab a quick bite to eat. Be prepared to…read morewait on long lines for food depending on when you're traveling. The lines for the different food spots can be long at times and most of them seem to have workers that aren't in any sort of rush to get you back on your way to wherever you're traveling. Food is also more expensive than if you weren't buying at a service area but you're paying for the convenience I guess. The bathrooms are always clean and well stocked, there always seems to be at least one person in there cleaning. They have many of the fast food restaurants you'd find in any city such as KFC, Burger King, and Dunkin. This particular service area also has a place to purchase perfume and a vending machine selling slices of Buddy Valestro aka The Cake Boss cake!

I was traveling to Florida for the first time and had a list of taxi's I found online. However,…read moreafter calling most, this was the only taxi to be in service! The driver's name was Albert. He drove safe, was polite and it was a nice experience. I had driven with him on this trip for four occasions, and each time he was prompt and on time. I had to call always 25-30 minutes prior to pick-up, that's how I would make a reservation. I highly recommend Albert for taxi service in the Delray Beach / Florida areas.

In trying to support a local business I reserved their services for my trip to the airport in…read moreadvance, but they never showed. While the driver did say he called, he did not leave me a voice mail, nor a text to confirm he was on his way. When we finally did connect he stated he was over 35 minutes away FROM A CONFIRMED RESERVATION. When I called to complain, the switch board hung up on me. It's no surprise this industry is failing with customer service such as this. Sad.