I am a repeat customer of FloodDry and have had two great experiences - first in November 2025 and…read moresecond in June 2026. In November 2025, a faucet in an upstairs laundry room was left running (by yours truly, my bad), resulting in a flood in the laundry room that ran through the floor and into the ceiling and walls of the dining room located below the laundry room. FloodDry visited within hours of my call, gave a fair quote, and started the next day. They isolated the rooms with plastic sheeting, put protective paper lining on the floors, and then removed the wet drywall and baseboards in the laundry room and the wet drywall in the ceiling and walls of the dining room. They used their sensors and experience to identify what was wet and how much drywall to remove. Then, they deployed fans and dryers to fully dry the wet walls and rooms. Three days later, both rooms were completely dry. They then removed all of the plastic sheeting and floor paper and swept and vacuumed until the rooms were spic and span clean. Terrific job all around - done professionally and for a fair price. In June 2026, we noticed some strange discoloration and water stains in the ceiling of a downstairs room located below an upstairs bathroom. First call I made was to FloodDry. By 5PM the same day, I had a quote and the next day work started. The FloodDry team - the same two fellows who had done the work in November 2025 - removed the ceiling in the downstairs room. Worst nightmare: It was a leaking toilet in the upstairs bathroom and the discoloration was mildew (and a lot worse stuff) that had deposited on the ceiling of the downstairs room. FloodDry's first task was to fully remove all of the affected ceiling drywall and crown molding and clean the affected ceiling areas. Then, FloodDry referred me to plumbers, who arrived on short notice and fixed the toilet leak by installing a new toilet mounting plate in the upstairs bathroom and installing new sewage lines below the toilet in the ceiling of the downstairs room. Once the plumbing work was done, the FloodDry team returned and re-cleaned the affected areas in the ceiling of the downstairs room. Next, they installed fans and dryers in the upstairs bathroom and the downstairs room to completely dry the affected areas. They checked the progress over the next few days and by day four everything was dry. Again, FloodDry did a great job cleaning the two rooms once the drying was complete. Finally, FloodDry referred me to a drywall contractor, who replaced the ceiling in the downstairs room. Again, terrific work all around - done professionally and for a fair price.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

I was very impressed with the professionalism of this company. This was a deep cleaning of the…read morekitchen and subfloor areas after rodent intrusion. The company was very quick to respond and come out to our home to assess the scope of the clean-up job. Luis, the project manager, was excellent at staying in communication with me prior to the job. And Carmen arrived on time, was personable and skilled. She did an excellent job of cleaning under the cabinets and in the sub-floor areas thoroughly. I would definitely recommend this company!

I hope you never need to utilize a water damage company because if you do, it was a nightmare what…read moreled up to it. However, if you do Serv pro hands-down, top notch service from the moment they answer the phone to every step in between have made this nightmare a little more bearable. My home flooded and I have been in the trades for 25 plus years and I've never been on this side of the spectrum but a huge shot out to Serv pro and their entire team. Very thorough and great communication. The level of professionalism is unheard of especially nowadays in the trades their care for your personal items as they carefully individually wrapped each item with bubble packing and bagged it to ensure all of my personal items were cared for boxing everything from my 4 bedroom home and moving it out to the storage containers in my yard, the constant communication every step of the way from each department that came in and out of my home, left me speechless and in ahhhh In just how well of a ship they run! I am now at the plumbing reconstruction stage should be completed next week and Servpro will come back in and move my house back in thank you Serv pro a special shot out to the young man who came and assessed my home the first day I do not remember his name Unfortunately but he knows who he is a big thank you young man for your professionalism and walking me through it, you were the first person I met with the company, even though the gal who took my initial call, set the bar high you carried that torch as the first point of contact out in the field And the level of peace of mind that you provided was powerful to say the least, and the gal who is in charge of doing my pack out thank you for checking in every day and letting me know where we were at, and the constant reminder that I wasn't in it alone and everyone in between you guys rock Servpro keep kicking ass and leading the industry with your professionalism! Five stars is not enough to give you guys!!!!!!!

Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

Like everyone said, I appreciated Marco's honesty. I initially found them when looking through Yelp…read moresince we were having issues with our bathroom and shed that I wanted to get remedied. After communicating through the Yelp Services option, Marco showed up the morning of during the window of time to get a free consultation. Starting in the bathroom, instead of selling us his services, he told us honestly that we could fix it ourselves by purchasing a few items since they have a minimum charge that wasn't worth it for the bathroom fix. He took the time to walk us through how to fix it and why vinegar doesn't solve the root of the problem. He pointed out things from our paint to our bathroom ventilation issues that we should address. For the shed, he truthfully told us the cost of how much it would be for him to fix it versus us doing it ourselves or hiring some people he was training instead. He wasn't afraid to recommend other people instead of himself and I truly appreciated the information he gave us. We told him we wanted it to be a gym and he even gave recommendations on how to prevent moisture problems in the future. Sometimes it's tough with people being salespeople and selling their services (and I get that they need to sell themselves for their business) but I'm grateful to meet people like Marco who I'd definitely recommend to anyone who needed mold remediation services.

We recently discovered mold on a storage closet wall and found ourselves in need of mold…read moreremediation. We suspect it was the result of a hot water heater leak a couple of years ago that we "thought" we had taken care of. Never having had to deal with this before, we started researching, and soon realized "mold" can be a big headache and big expense and needs to be handled correctly. We received 3 quotes and decided to go with One Call Services. First contact was with Marco, the owner. Very friendly, professional and helpful. Jamie was the representative that came to the house to check out our situation so he could provide us with a quote. Again friendly, professional, knowledgable, did some preliminary testing with a meter, and walked us through the steps they would take so we knew exactly what to expect if we went with them. We had One Call Services' estimate by the end of that same day and were soon on their calendar. They give us a competitive quote - neither the highest or the lowest, BUT the real reason we chose One Call Services was a level of comfort and confidence that we received from both Marco and Jamie and the feel that this company had integrity; That they would do a good job and do it right so this wouldn't come back to haunt us again in another couple of years, and that they wouldn't take us for any more than was needed. A crew of 3 came to do the work - Jorge, John and Israel. Customer service is obviously a priority with this company. Again, these 3 guys were friendly, polite, considerate, respectful, clean, efficient and communicated well; Easy to have around the house. They efficiently prepped the house covering our floors and anything else that could not be moved out of the work area. Then they set up enclosures sealing off the work areas to prevent mold contamination while they removed the necessary materials. When all of the contaminated materials were bagged and removed, HEPA filters were set up to clean the air left in the chambers while the treated areas dried. From start to finish, we were very impressed with One Call Services and although I don't wish this need on anyone, we highly recommend them to anyone who does.

Matt came in to assess the damage. He was very honest on his evaluation. That same day, he sent the…read morecontract estimate. He started the job first thing Monday, the week after. Matt is dependable and got the job done in a timely manner. If you need this kind of work done, call Matt. He will make sure it's done right. Thank you!

Canceled the morning they were supposed to come. No problem, it happens. Scheduled for following…read moremorning. Once again canceled that morning as well. Then ignored my texts after 2nd blow off. I stayed home two days in a row for this. Thanks.

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

My hero's. Pablo and his crew rushed to our complex as sewage was pouring into our garages…read more They were quick, polite, efficient and just hands down great!!!!! They came back multiple times over the course of the next week. Staying in communication so i could coordinate multiple townhouses effected. I highly recommend Top Down!!!! I would give them 10 stars if I could!!!!!! Thank you

I had undetected water damage that seeped into some walls. By the time it was discovered, I had…read moremold and even som fungus. Zion , the owner, came out to give a free bid. Z Green Restoration gave me a reasonable price and showed up as planned. They were careful to put up a zippered plastic tent to isolate the areas and save me from contamination. It was a dirty job completed by two technicians. During the job Zion had to leave the country on a scheduled trip but was always available to me for texts snd phone calls. This is impressive. When the technicians were taking apart the bathroom, they accidentally dropped the toilet, which cracked badly. They acknowledged the accident. When the job was complete, Zion took money off the bill to cover the cost. All in all, I thought they did a great job, acted ethically, and were available for my concerns.

We had begun conversations with Zion pre-COVID and while we had decided to work with him, we didn't…read moreend up beginning the project as COVID hit and we were unsure about how safely we could go about the project. We had some water damage and mold under our kitchen sink from a leak we didn't realize was there for several weeks. We decided to go ahead with the project in July and I'm so happy we did. It's been weighing on us to get this fixed, and he and his team made the process feel very safe throughout. The major reason my husband and I selected them as a vendor was their genuine commitment to minimizing the damage to our kitchen as best they could. They set realistic expectations with us from the beginning about the potential damage we could be looking at and also recommended vendors to us who could do the subsequent repairs. They also talked to us throughout to let us know what they were going to have to demo before they went ahead and moved forward. We felt very informed and although there wasn't much of a choice for us, I appreciated the updates as they went along. He and his team stayed in communication with us throughout the project and got us on the schedule quickly. I really appreciated their ability to make us feel safe having people in our home during this time - and they even made sure that the seal for our kitchen was cat-proof to keep our furry friend safe :) Thank you Zion!

Our roof leaked on a multi-tenant building and the ceiling fell in. Soria prioritized this repair,…read morecompletely dried everything to insure no mold growth, replaced insulation, Sheetrock, and had everything painted and sealed up in less than a week. Responsive. Great communication. Clean. Efficient. 100% would hire again.

Great response to our emergency cleanup situation caused by a leaking water heater. These folks…read moreare the best at what they do!

Erik and his team was amazing to work with. They did some flooring replacement for us. They were…read moreprompt and reliable. He delivered exactly what they promised at a great price. We would definitely use him again.

As seniors we felt it was wise to have grab bars installed in our showers. Erik and Jesus did a…read morefine job installing bars in 2 showers and toilet rooms. They were prompt and respectful of the house and left no trace of their work other than the wonderful results. It was a pleasure working with Erik on this project and would recommend EFZ to do your job!