How bad a review can I possibly write? I had heard of Keel refinishing, and I referred a client to…read morethis guy after I found that the reputable refinishing man in Birmingham was not available to do the project. I then called Keel to tell him that I was sending my client to him, and when I started to tell him a little bit about the table, he launched on me very angrily and accused me of trying to tell him "how to do his business" I should have called my client right away, but I failed to. A month or so later, my client called me telling me that they were very unhappy with the job this guy had done. They said that the table was returned to them, and several days later someone set something down on it. The said that when they tried to pick it up, it stuck to the table and then left a big imprint in the finish. They called him back, and he refused to even come look at it, and he blamed them for it. He said that they the way that they were mistreating it. Then my client called me back and asked me if I would come and look at what this guy had done to their table, and I said that I would be happy to. I felt horribly bad that I had referred them to this guy. So, there was the big sticky spot that they told me about. When they asked, I told them that he had probably made at least one or more of these common mistakes. He either laid down too many coats of lacquer before the previous ones had dried, he coated it too heavily in the first place, so the finish was very slow to dry, or he thinned the product incorrectly, and the lacquer would take way too long to cure. There are several other factors that can cause problems like this, but it mostly comes down to being careless, and in a hurry. So I had been busy looking at that one spot, and then my client asked me "what is this?" I then looked across the whole surface of the table and I was horrified. "That is cross grain sanding" I told my client. Boy was it ever!! Not just a little cross grain sanding, but deep coarse grain sanding scratches across the grain all the way down the length of the table. Again, I was sick that I had referred them to this guy, and I apologized over and over. They asked what could be done about that and I told them that it would have to be stripped, and then require a lot of careful sanding to get all of the scratches out. Being honest, I told them that someone could easily sand through the veneer trying to remove the scratches. Apologizing even more, I gave them the name of the truly reputable refinisher in town. I told them that I hoped that he could save it. I do not know how much they had paid Keel, but they were just going to have to eat it. Again, he blamed the customer for this mess. I could only feel guilty. Then there is this... possibly the single most unprofessional thing I have ever heard of in any "business".... I called the other refinishing man in town, who has a very high reputation, to tell him about the table. He said "Oh yeah, Roger Keel has warned me about those people. He says I should stay away from them, that they are really putting him through hell over this table" I was mortified. Would any ethical "professional" ever do a thing like that? I cannot apologize to my client enough. The only other thing I can say is... stay away form Roger Keel, he will put you through hell over a table!!!

Haven't had furniture refinished before so wasn't sure what to expect or even to ask for. I was…read moregiven a hand me down table that was old fashioned and not matching my decor. Roger suggested several options and then told me his opinion. They were able to take a hand me down dining table and chairs that were old fashioned and turn them into a beautiful piece that has the antique flair with a modern twist. Thanks, it looks great in my house.

Mr. Harlan is a very hard-working man that has been running this company since the 70s. He works…read morewith a few other men. When I was there, they were reupholstering couch cushions, chairs, and everything you can think of. They have hundreds of fabric samples to choose from and Mr. Harlan told me it doesn't take long for the fabric to come in to the shop. He reupholstered cushions for my rocking chairs and they were very well-done. He did a great job on the service requested. The price range was similar to another quote. I was quoted from another company. I would do business with them again. This business only accept payment by check or cash.

Amazing!! Our furniture is beautiful! Looks far better than new. Unbelievable the work Mr. Harlan…read moredoes.

Clearance does a fantastic job! My furniture turn out perfect!!! My couch and love seat looks so…read moregood and he did it very quickly! Would definitely recommend him!

Very professional upholstery services by professionals! Everything was done better than expected!…read moreThanks, Glass! :)

This business was recommended to me by a friend and I could not have been happier with the results!…read moreNow, it's is a true "mom and pop" operation so you should not expect a big staff, delivery trucks, etc... But what you CAN count on are two people who know furniture, know fabrics and can sew/reupholster new life into your furniture pieces. I had a bonded leather chair that I loved and the factory material was defective. It was literally peeling off. I coordinated with Lois and she and a couple of family members came to my home and picked up the chair. I went to the shop and was able to look at plenty of fabric samples. Lois and her business partner are extremely knowledgeable about the fabrics: brand, type, potential wear and tear and longevity. I picked a fabric and paid a deposit. In my case I was in absolutely no rush to get the chair back but, nevertheless, it was done in two weeks. I coordinated with Lois to have the chair delivered back to my home. The chair was like new! There prices are more than fair and I can't say enough good things about the quality of work. It was really hard to find a reupolstery place here in town-shockingly, so. But this will be my go to recommendation in the future!

Good quick repair to a recliner chair cushion. Recommend. Located on 1st Ave. North. Around 5505 or…read moreso. On South side of street.

Great services! My chairs look and feel wonderful! I highly recommend Upholstery Unlimited to…read moreanyone who wants good quality upholstery work done!

I was pleasantly surprised during my first visit to AAA Custom Upholstery today. They were…read morerecommended to me by the sweet owner of "By George" in Helena. After explaining the repair I needed for my leather backpack and that George suggested they may have the machine to repair it. They were delighted to help me and explained the situation that the bag may not be exact to the manufacture stitching, which was ok with me. I just wanted the bag to be repaired so I could continue using the leather backpack. She told me she would be right back, which to my surprise she was actually repairing the bag right then and there. The repair came out great and they were so friendly. I also had a chance to view a few of their finished items for clients while I waited about 5 minutes and they looked great. I hope to use them again in the future. Thanks for repairing a backpack for its function, but also for the sentimental value as it was a gift from my husband.

These are really good people. I had an outside cushion that my puppy ate into. She opened the seam…read more& devoured about 30% of the foam. These craftsmen & women patched foam back into it & sewed it up tight. It looks almost like new & feels solid. They quoted me a fair price & stood by it. Bring $$$, they don't take debit or credit.

We went to Cover Flip to fix a sagging headliner on a 2015 VW CC. The owner told us it would take 3…read more- 5 days because of the type of adhesive VW uses is very difficult to remove and clean. The car was ready within 3 days and it looks much better than before! Everyone is super friendly and amazing at what they do. If you're looking to get auto upholstery done, this is the place to go! We'll definitely be coming back in the future.

Great service. On time and excellent result. This is the second time I have used CoverFlip. Worth…read morethe drive to Pelham. Very nice people to deal with and good price.

I got Ken's information from a local neighborhood page. When I reached out to him he was quick to…read morerespond. And delivered my swing within the same week! Sounds great right? Our swing has two cracks. Was not sanded down. My kids and I have gotten splinters. I have messaged him to fix the swing. He kept telling me he would come out and fix it. I understand rainy days but it didn't rain every day of the week. The biggest problem is having to reach out to him versus ken texting or calling me to reschedule. I have had to reach out 4x to see when he would come. The answer I got was "I'll come out that way next week" but the weeks came and gone and was never fixed. I don't understand how he is so quick to respond when I was interested in purchasing. but couldn't come out to fix the problem. To clarify I reached out to him March 04 and never got a clear time frame. When I did get a clear time frame he didn't show up. I paid a good amount just for my husband having to spend his day off sanding it down and repainting it. Ridiculous.

Absolutely love my swing bed! Ken was amazing to work with, response was very quick and we were…read moreswinging in 2 days.