Dr.Thornton is absolutely the best physician (I can honestly say) that I've ever had. Unlike most…read moredoctors, she came into the exam room with a huge smile and infectious positive sunny attitude. After discussing the primary reason for my visit (suspicious skin abscess), she took a moment to ask me if everything ELSE in my health was okay. It took me be surprise, to be honest!! Normally, physicians I've seen in the past have only addressed the primary reason for my visit. Never really caring about "the rest." Dr.Thornton is my new primary doctor. She is absolutely the best of the best. Highly recommended. Office is super conveniently located, great parking, and very convenient to make a quick appointment with Dr.Thornton via ZocDoc.com or calling the office. AND... they take most insurances. Nice! I LOVE this place!

I can't say enough good things about this practice. I've been seeing Dr. Briones for over 4 years…read moreand she is the most thorough, caring and compassionate doctor. She goes above and beyond her job and has helped me in countless ways. When she was out on medical leave, I saw Dr. Patel who was also very kind and understanding. The staff working at the front desk are always very helpful and I never have to wait in this office which is amazing. I was just there yesterday and I didn't even have a chance to sit down on a chair in the waiting room as my name was called right away. Your time is valued which I greatly appreciate. They used to have an office in Coatesville which was much closer for me but it's worth the further drive to West Chester for the great care I receive. Like many doctor offices, book your appointment far in advance because their schedules get very full. I can't say enough good things about this practice and I would highly recommend Dr. Briones!

Carol Hasse- Jungkurth was absolutely amazing! I went in there today with high blood pressure and…read morevery scared she was so calming professional reassuring me that I would feel better I could not recommend her enough her bedside manner was fantastic the entire office was great definitely recommend to family and friends she found a new patient!!!

Carol Hasse-Jungkurth, CRNP was incredibly rude, hostile, and combative. She has No bedside…read moremanner. I wouldn't hire her to scoop my dog's poop, let alone give care in a doctor's office.

Let me first say this practice offers same day appointments 6 days a week at this current location…read more- a 7th at the downingtown location This location no longer goes to the hospital since COVID due to local hospital restrictions, however all providers have continued communications during all hospitalizations with hospital staff and creates a hospital follow up with in 7 days of discharge 96% of the time ... this decrease medication errors and lowers hospital readmission rates This location is nationally ranked in keeping medical cost low and giving high quality care ... nationally! Regionally they have recently received highest accolade from both medicare and Independence locally This location has contacted every poor review on this yelp to have an open discussion about their experiences and how we can make it better ... not because we have to but because we have cared for this community for over 35 years - the right way ... we see over 4000 patients per month in this location - the 12 bad reviews are important to us I know for a fact all patients have direct access to physicians either through the phone service or through a doctor's phone number 24/7-365 ... they offer tele visits if you can't get in ... and walk in hours daily .... They are accepting new patients ... with timely access ... we see newborns all the way through house calls of patient no longer able to come to the office Ohh I also saw a complaint about minimal time spent with a Covid patient during walkin hours ... we pride ourselves on timely diagnosis and keeping the office safe and clean for patient coming in after someone that was sick ... especially after dx Covid ... You can prob tell by now I know this office pretty intricately .... I care about the office, the people that run it ... and most importantly the people in the community it cares for ... if your looking for a real caregiver - look no further than this or another Pentahealth practice!

I booked a 9:30 appointment. I got a text from them saying to get there at 9 and I was like that's…read morea weird stretch but I guess that's how they get you actually there on time? I had taken off work to get there at 9:15 as it's 45 minutes away so I arrive at 9:15 and they are EXTREMELY condescending and say they can't see me that day. I start to get upset because of the situation (and I'm neurodivergent and communication is hard when people talk to you like you're a piece of mud) and I guess they don't want the scene in their waiting room because they say "OKAY SHE WILL SEE YOU" and usher me back to the exam room where I undress and am verbally berated by Andrea Leffett CRNP. She says she is "still happy to see me" even though everything about her manner says that the exact opposite is the case. I'm there for a pap and tell her I don't need her all up in my uterus/cervix, so I throw on my clothes and leave. I'm sure I'm coded as a bad patient now and definitely won't be going back even if I weren't... I'd rather get cervical cancer tbh. Waiting to see if I get billed for the non-appointment appointment. I'll throw it back to them and let it go to collections and ruin my credit, really don't care at this point. Happy to go back to not having a family dr than deal with this.

The office is very old and dirty, staff appears disorganized blaming new computer system for…read moredelays. Appointments always run late. if you still go to this office anyway stay clear of Doctor Mandipati she is very unsure of herself, infact she seems paranoid when writing prescriptions and most decisions are left to specialists as a result of her self doubt. Go elsewhere if your insurance will allow you to.

Too many patients back to back caused me to wait 45 mins in waiting room. Better coordination…read moreneeded.

Dr Cory has been the best Dr I've ever had treat me. In 2019 I found out I had Uterine Cancer and I…read morewas referred to Dr Cory. She performed a laproscopic robotic hysterectomy on me in May of 2019 and I've been a patient of hers since. The care of her patients is remarkable. Dr Cory is so easy to talk to and listens with the intent of supporting you and helping you through whatever it is you discuss with her. The kindness, caring and compassion she shows to her patients is remarkable. I'm completely impressed by her in every way.