I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

Very good quality of care for a walk in clinic - I was seen very quickly and I was given a work…read morenote for heatstroke / heat exhaustion along with tips to stay cool in the summer. They offered me an IV but I didn't take them up on it.

First to start off with the office, staff was very personable and helpful. It looked very nice and…read moreclean and comfortable inside. I met with Tina who was my nurse practitioner and she was so polite and friendly and really took the time to listen to my complaints. She was very thorough in her diagnosis and I felt like she was way better than any other urgent care I had ever gone to. I didn't feel rushed and I feel like I was treated so well as a patient and I'm so very thankful that I ran into her today to address my health symptoms. Honestly, I would give this place 10 stars if I could, but since you could only leave five stars, I'm giving five stars. Thank you so much Tina for all your kindness and professionalism. I definitely will be back anytime. I need to go to an urgent care as this place is going to be on top of my list.

My daughter had a procedure here. This is a good go-to outside of a hospital so the cost is much…read morecheaper. The service was great! From the checkin with Riya who was very engaging and pleasant to the pre-op nurses Kathy, Lorna, and Cherelle. Cherelle was very helpful and knowledgeable! She was very patient with me. She answered all of my questions. The anesthesiologist, Dr Veloso & Jim were great. They asked all of the required questions and made sure everything was ok. The surgery nurses Maggie, Ashley and Gina were great. They crossed their Ts and dotted their Is. The Revovery nurse Natalie was ok. She didn't ensure my daughter was comfortable. She experienced a lot of gas and nausea and she mentioned to Natalie about the patch she had on for nausea that could cause nausea however Natalie didn't think to take that off to ease the nausea. It wasn't until I came into the area and asked her to remove it, that she took it off. My daughter felt better after the removal of the patch. We overheard another recovery nurse tell their patient (who had the same procedure) what to get for bad gas, but Natalie did not make any suggestions. You have the option to stay in the waiting area until your loved one's procedure is done. left to run errands. They communicated well with me with the surgery update and when to pick my daughter up. Overall, the experience here was GREAT!! everyone worked together to make sure my daughter's surgery was a success. Their discharge instructions were detailed.

Staff was good. Dr. Was good. That's as far as it goes. You might want to pack a lunch AND dinner…read more Almost 4 hours from checking in to completion of a routine procedure. Not our first time here but it will be our last. Same wait last time. 3 hours before being called back. This time was called back within an hour, but took 2.5 hours waiting for procedure. Ridiculous. ​

I was at Urgent Care yesterday because I couldn't get an appointment with my doctor. I had been…read moresick with a virus for a week and still not doing well. I was seen right after I finished the paperwork that they needed. Great staff They were concerned and thorough. I would recommend going here.

Ive been to this urgent care twice previously with my son who has autism and can sometimes have a…read moredifficult time being examined or treated. Both times the staff were absolutely amazing with him patient, understanding, and accommodating. Because of those experiences, I felt comfortable bringing my 19-month-old daughter here today. My daughter is medically complex and unfortunately we weren't able to get in with her PCP. I was trying to avoid an unnecessary ED visit for something relatively minor that could be treated with an antibiotic ointment. As always the ladies at the front desk were warm, kind, and welcoming. They explained that because of my daughter's medical complexity, they needed to ask the doctor whether he was comfortable seeing her, which I completely understood. Unfortunately, my interaction with the doctor was very different from the experiences I've had here before. He explained that he could evaluate her but couldn't guarantee treatment, which I also understood. My issue was not with him setting that boundary, it was the way he communicated it. While speaking to me, he began clapping his hands for emphasis and explaining things in a way that felt incredibly condescending, as though I couldn't understand what he was saying. His words, tone, and body language came across as harsh and dismissive. As the parent of a medically complex child I'm very familiar with the difference between urgent care, primary care, and emergency care. I wasn't asking anyone to treat something outside of their scope. I just wanted my daughter evaluated for a relatively minor concern before automatically taking her to the ED. I'm disappointed because the rest of the staff and my previous experiences here with my son have been wonderful. Unfortunately, based on today's interaction I would hesitate to bring a medically complex young child here again. If your child has significant medical needs, I would recommend going directly to their PCP or emergency department rather than risking an experience like ours today.

Disclaimer: I did not have a surgical procedure performed, My honey did…read more For me the driver it was a great experience. Plenty of parking. Check in was super fast and professional. The waiting room was big enough to not become crowded. However when he was taken back they allowed me to sit in the consultation room during his short procedure instead of the waiting room. This room was nice and I was able to catch up on emails on my phone while his procedure was in progress. When he was finished he came back to tell me what a great experience he had during his minimal procedure. He told me they were kind,caring, professional. When the doc walked into the consultation room to speak to us he was the same. Overall, a great experience.

Dr. Teano and his staff are the best in the world!…read more I come from Delaware to the his office because you don't find any other doctor's office that takes the time to deal with you and just you. They do not rush you in and out of hte office. Dr. Teano will spend as much time with you as is necessary. He actually listens to you. His staff is both friendly and courteous and always willing to go that extra mile to see that you get what you need. I will NEVER CHANGE PHYSICIANS. Dr. Teano has a patient for life. I love them all.

office is unprofessional, lack of communication, multiple times to remind them to send…read moreprescriptions to your pharmacy. long wait times. Staff talking unprofessional. Leaving dirty needles behind not clean up after stations. some decent visits but overall my rate stands.

I had an IV infusion therapy in this clinic. It was wonderful. I felt rejuvenated after the…read moreprocedure. Fun fact: the infusion room looks like a spa with a relaxing ambience and decor.

I have tried to get my results sent for my Mammogram and…read more dexogram twice now to my doctor. Have not got it yet, I had the tests. done in June Disgraceful operation. Melanie Franceschi 412-901-7751

I live near by to Crozer in west chester . I have very bad experience all the time whenever we call…read morethe office nobody receive the phone and every-time i have to go the crozer itself to schedule an appointment.