NO! They schedule and reschedule so many times even for the initial meeting. The aide who came to…read moremy house twice came an hour and a half late and left two - three hours early. She had a person in the car waiting on her the whole time. She rooted thru my stuff I caught her twice. She didn't do things she was supposed to and tried to make me feel bad for it there is so much more I can say about her but I only have so much space. I told the company not to send her again but they did they gave me a case worker who was supposed to come out and from Thursday to Tuesday kept saying ok I will be ther this afternoon no tomorrow morning, no this afternoon and so on and so on I couldn't take it anymore and they would tell you they were rescheduling at 9:05 when they were supposed to be here at 9:00 but never gave me a new time just said they would call me later with it. I am not happy at all I need assistance and they act like how dare I for asking and my ins is paying them for everything.

I so appreciate Home Instead! I have found them to be super professional, extremely efficient and a…read morebusiness with a heart. It's so refreshing to find a company that does what they say they'll do. When we needed to tweak the schedule, they offered some flexibility to accommodate us. The CarePros are courteous, respectful, and caring in their duties. In a time of need with this broken healthcare system, it's awesome to know there's a company you can turn to.

I would like to bring you a review from my own perspective as an employee of Home Instead, a highly…read moresought after company for Senior care. My tittle is a Care ProfessIonal, which I like since it reminds me that I'm constantly offering my best to each of the Clients with one on one * hands on empathetic compassion to YOUR LOVED One. This Company makes good use of some of its talented dedicated PRIOR Care Professionals in the employee selection process because they too have worked with Clients and posses the knowledge from the "other side of the fence " therefore can SPOT that right and unique caring potential must hire addition to the Home Instead team of care. That being said, let me also point out that the continuous years of service from these wonderful care employees is outstanding. There's no "here today gone tomorrow" employees. Poor employee turn around causes your Senior loved one much confusion with unnecessary need to re explain where things are and whats needed to each new caregiver. Having worked with some of the competitors, I can honestly say...." I'm so proud to wear my badge and show up to work every day..to be there for YOU the client that is choosing to stay HOME INSTEAD beacause there's no place like home sweet home paired with high quality care. Ask questions and look for references when seeking a care person or company for your self or loved ones. Having the right "fit" means happy and worry free days and nights. Love to all, Diane