Great service. Enjoyed talking the Korean owner. I think I will stop using Dryel or other similar…read morehome dryer dry cleaning systems because there are places like this.

I've been to this business multiple times and have always had good service; one of the things I…read morelike is their graciousness, especially when I show up with weird requests (like hemming shower curtains, reattaching torn straps that were "eaten" by my washing machine, cleaning the covering of a yoga pillow and then reinserting the pillow---not an easy chore), they've also cleaned giant quilts and did alterations---I haven't been turned down no matter the odd request. They're prompt and professional and provide a valuable service for this talentless customer! Kudos!

About what you'd expect from a well-run, legacy institution: enough machines to accommodate 10 or…read moreseveral more customers at a time, on-site staff to answer any questions you may have about which machines best suit your needs, a laundry essentials vending machine with fare prices, plenty of laundry bins with hanger bars, and folding tables to accommodate a medium to large amounts of patrons at one time, and on-site dry cleaning services. If you find yourself tired of doom-scrolling on your phone, there are plenty of eclectic Richland centric curios on the walls to keep yourself occupied with.

Super friendly and helpful staff! Lots of machines when our dryer went out. Dry cleaning is prompt…read moreand well done. Great spot!

Clean facility. Different size machines to fit your needs!…read more Bring cash to change to coins. 10$ or lower is recommended. The machines are clean too. Definitely want too keep the lint trap clean when using dryer.

This place is not returning my calls me and my kids were last ones on this place when they closed…read moreto lock the doors. My phone was left in there. Main point is I left messages and they keep ignoring me and will not return the phone or my calls to return the phone back to me!!!!!!!!!!

Clean, inviting and purposefully in all ways!…read more No coins necessary. Medium, large, and extra large washers. Fast drying dryers, and clean folding tables. Need to charge your device, thus place will help you. Need to wait in a clean space while clothing is washing or drying, they have it. This space is roomy and makes it feel like you are the only one competing your laundry! This laundry station and service is epic!

Very clean! Well taken care of! Event though it was crowded it was still roomy inside. Good…read morelocation with lots of parking. Park is located right outside the laundromat and I was able to take the kiddos over to play without feeling as though my laundry was unsafe.

the only real issue i have is when i was watching my load laundry go thru its cycles in the large…read moremachine by the southwest door when i noticed after 4 minutes out of 38 minutes it switched to the rinse cycle. the soap barely had time to dissolve let alone clean anything. other than that everything else about the place is above the standard of a typical laundrymat. if u can change that wash time to at least 20 minutes and maybe a couple rinses and a good spin, i would have no problem giveing 5 stars. hope u read this and fix the problem ,all in. thanks

My dog was sick and made a real mess on one of the carpets. I called to get a quote from Zerorez…read more I was told they had a four room special for $165.00. Because of the pet mess it would be an additional $50.00. I was fine with that and scheduled an appointment. I was expecting to pay approximately $250.00 with taxes etc. I was shocked when they were done and handed me a bill for their service $835.00. The guy did a great job, carpets look new, however the quote was only 1/4 of the actual cost. I will watch and see if these spots bleed back through. There is supposed to be to be a 30 day guarantee (I wonder if it's really free). I called their office to let them know how unhappy I was with the quote being so far off and was told they can't see my carpet therefore additional steps may need to be done. I have never had a quote to be this far off. No real explanation and certainly no apology offered. For this reason I won't be recommending them to family and friends.

The carpets were not cleaned. The guy came and left real fast. I still see spots. And I wiped the…read morecarpet and it was still dirty. Will not be using this place again. I

I had a great experience with Guarantee System Carpet. They worked with me on scheduling, and the…read moretwo-man team that came out worked together efficiently. My carpet had some sign staining, and they were able to get it all out. The price was very reasonable. I'd use them again.

Reliable fast and fair pricing. Really nice people on the phone and on the job. I would recommend…read morethem to my friends.

First time customer and I will definitely recommend this service to my neighbors and friends who…read moreneed carpet cleaning services. Communication was always prompt and easy. They were very careful and thorough, paying attention to details and protecting my home as they worked. Great value for the quality of work they performed -- we will use them again. Highly recommended!

This is a long overdue review. I had my carpets serviced by royal carpet care and was very…read moreimpressed by the professionalism and level of detail and care that was provided. The prices were extremely reasonable. I had an incredibly obnoxious stain that had been in my entry way since before I had moved in and he was able to get it out no problem! Very great service and quality!