1. Neighborhood Loans

1. Neighborhood Loans

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Chicago, IL

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Neighborhood Loans

3.0 (4 reviews)

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1 year ago

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7 years ago

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Emma B.

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7 years ago

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6 years ago

Did a hard inquiry on my credit then stopped answering my calls. Very unprofessional. Did not listen to what I wanted.

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Mike Facchini - Fairway Independent Mortgage

Mike Facchini - Fairway Independent Mortgage

(53 reviews)

River North, Near North Side

Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

The Facchini team supported us from day one - educating us on the process of home buying and all…read moreconsiderations we should factor. We shopped rates and they were able to match the most aggressive rate for us. On top of that, their communication is always immediate, which was a huge factor for us getting an offer accepted and closing with speed. They also offer Cash Guarantee options (if qualified) which made our non-cash offer competitive against those that were paying cash. All around we have had a great experience working with Michael's team from the start through close. Thank you!

Peter Alving- Pacor Mortgage

Peter Alving- Pacor Mortgage

(13 reviews)

The Loop

So, this is seriously belated - my husband and I bought a house in December of 2016, and Peter was…read morethe best part of the whole ordeal! Buying a house is confusing and complicated enough, even without adding in the mortgage process. Peter made this so painless, and was an amazing resource for us. He was patient with us while we were learning the ropes, and did a great job of making sure we understood everything. I would definitely recommend Peter to anyone looking for a mortgage or refi. We will definitely be reaching out to him if we ever need to deal with these things in the future!

Anyone who has ever gone through the toils of getting a mortgage loan knows that there are few…read moreprocesses more complicated and stressful in life. Gathering up financial records, credit reports and tax returns and then worrying about appraisals and approval in the current economy can certainly lead to some sleepless nights. Peter Alving makes this whole complicated procedure much less agonizing. His professionalism was evident from our first conversation. He knows his stuff, from working with imperfect credit scores to finding creative financing in a market where mortgages have been tough to come by. Every stumbling block that came up was handled promptly with grace and a very reassuring sense of calm. Peter's whole professional demeanor comes across as "Don't stress yourself out. I've got this." I've personally worked with Peter two mortgages and two refinances now, and I also referred my sister to him for her mortgage. I couldn't be more happy with the way he handled our business and I would highly recommend him to anyone who gets hives at the thought of signing over their life to buy a new house.

Dovenmuehle Mortgage

Dovenmuehle Mortgage

(624 reviews)

Dovenmuehle bought my mortgage from my last bank and to say I was underwhelmed by them from the…read morebeginning would be an understatement. Getting anyone on the phone is taxing, and when you do speak to someone it's a crap shoot on whether or not they will help and/or be personable. With the rates dropping I contacted Dovenmuehle to see if they offered options for loan modifications hoping it would be cheaper than a complete refinance. They said they'd send me info on the process. Well, they instead put me into forbearance and stopped my auto payments. It took almost a month of phone calls and time to straighten it out and get out of forbearance.....something in ever should have been in! I wouldn't doubt it was a stat for them. Well, the good news is they just sold my loan to another bank. I was going to refinance just to get away from Dovenmuehle but now I'll give it a couple months to see how this one goes. What's the harm in having yet another bank have all of my info.

My credit line got bought out by Dovenmuehle and it was the most stressful bank I have dealt with…read more Very poor communication. Lacked professionalism. Every time I called in, I had to answer tons questions, even though I provided account #, social, last payment etc.... And even still sometimes they would not give me any info. The service was so poor and sketchy that I decided to just pay the loan off and not deal with that kind of bank. Even the payoff method was sketchy. I received payoff instructions that to be hand typed, and the look like it was out from a printer and running out of ink. I couldn't read the payoff . So again I had to call the bank and they would not give me any information or was no help. It took about two months to pay the loan off.

Neighborhood Loans - mortgagebrokers - Updated July 2026

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