Big store, but the layout is a bit chaotic. It felt like we were walking around in circles without…read moreany method to the madness. Also, the racks were so close to another which made it hard look properly. 11.04.2026

I haven't been here in awhile but my fiancé wanted to get some new shoes for work so I tagged…read morealong. I'm surprised that this place is rated so low, our visit was fine. We stayed downstairs over my the shoes. They had alot of the Adidases and Nikes out and they look really nice, but alot of the other brands were kept in their warehouse and you must use the kiosk to request them to be brought out to try on. Once he did that I thought it would take awhile for them to go get them and hand them over, but it was maybe 5 mins or so and they were very polite about it. He tried two pair on and chose the pair that closely matched his uniform. He gave the other pair back and we took the other to the cashier, nothing to note about purchasing them, just fast and polite. Seems fine to me.

Purchased an On Cloud 6 and finally got the right size and it is so comfortable and light, as I…read moreenjoy more walking outdoors. The price and value is very good, considering REI only has high-value items in their stores nationwide. 5 star service from Ally at the front desk as she was quite helpful. The staff here is always knowledgeable and willing to assist anytime.

Good selection but the worst sales assistance I've ever experienced. Talked to 3 different sales…read morestaff who knew exactly zero about what they were selling. Purpose of my visit was to try out a particular garmin watch. They had the watch, but finding someone to show it to me was a comedy of errors. Eventually I found the old man who was in charge of that store section. He knew less than nothing about the watches...that's not fair... he knew they were made by garmin, but that was about it. Been to REIs all over this country, never met with such incompetence. I'm guessing that it has something to do with the fact that the pay is crappy and no real outdoor enthusiasts would stay in Jacksonville. The really sad part is that this store put a wonderful local outdoor shop out of business. RIP black creek outfitters

I have been dealing with Bakers for years and they never disappoint! From the front of the store to…read morethe back they offer an amazing product! From sales to the art team they my team look good on and off the field!

Order gets placed in early May. I received 4 of the 5 items in June even though the email says I…read moregot all of them. I called to ask about this and they say it's just the way their system is. On their end, it shows the specific shirt not being shipped. I asked about this and they said it's on back order by they should have it by the end of July and as soon as they get it, it would take a couple of days to make and be shipped. I call back on July 30th. I was told that they were showing to be received the following week. When they get them, they will put the print on them and ship them out. I wait until today and call. The lady I spoke with says they are still on back order and doesn't know why someone said they were getting them 2 weeks ago. If something is on backorder this long, why offer it as an option?? Just a thought. Now the team is left without the shirt they were all going to wear under their pads for football. Thanks Baker.

Nice to have a local store where you can buy lots of Jags stuff and the prices are okay, if a…read morelittle high on some items, and they do have a good selection of Jags items. They have lots of Gators stuff (BOO!) but their FSU selection is decent but a little lacking (just like the Noles on-field performance the past couple years) so it would be cool to see them add some more Noles stuff. They also have a selection of items for other teams like Bama, UGA, UCF, USF, etc. as well as some other pro teams. This store isn't huge but they pack a lot into their space and it's near Bono's if you want to stop for lunch or dinner. I'll come back again when I'm in town and want to get some Jags or Noles stuff.

Rude staff and god forbid anyone gets up off their chair to help you but that's ok I have no…read moreproblem taking my business elsewhere

I'm so happy I found this place! I love supporting local…read moreand the staff here was so incredibly dedicated and helpful today! The two gentlemen working the floor helped get my son fitted for everything he needed for baseball, they even took the time to help him figure out what bat was the perfect fit! These guys knew what they were talking about and doing! I'm so incredibly pleased with my purchase and the customer service! My son ( a little nervous about starting baseball ) forsure got the confidence boost with the help of these guys today! Thank you so much!!

Super helpful and had everything I needed! Great with finding the right equipment and sizes.read more

Stopped in to by a pair of shoes for my kid birthday and it's over priced and the customer service…read moredefinitely could be better by far not the most pleasant

Still looking for shoes for Ernie. They did not have the size 11 shoes that we needed. If size 11…read moreis the most popular size, then order more in that size please! It just makes sense, right. The Salesman tried to do his best to help us. I would come back here to shop.

Visited the new bait and tackle shop today. Well stocked, good prices. Plenty of fresh and live…read morebaits. Shrimp were large and active. Staff were pleasant and greeted us with donuts. Will be our regular bait shop.