They have a good system but "Amazon"and the return policy cause me time an hour because of "Amazon…read morepolicies" pac-n send good people.

I absolutely dislike giving any business a bad review, however this is definitely warranted and…read moreshould serve as a "Heads-Up" to anyone wishing to ship their packages from this business!!! I feel this business is taking advantage of elderly people buy selling them shipping insurance on their packages they send via FedEx, UPS, DHL or any other carrier. They inform their customers that they are buying shipping insurance through the carrier they are shipping with i.e. FedEx and charging $1 for every $100 dollars of coverage. Unfortunately, the customer is buying Sentry Storage's insurance which does not cover the package from damage unless THEY PACK IT for you (which is not disclosed to the buyer) and their insurance will only cover the loss of the package. The other sad component of this misleading purchase is that if you buy coverage through your shipping carrier i.e. FedEx for $0.98 for every $100, this coverage is not only cheaper but DOES cover for damage or loss of the declared value. Unfortunately, having to now file claims against their store Bond and Insurance for selling false coverage on packages they do not cover unless they pack it. SAD SAD Situation!

Got a good deal on a 10x15 storage unit for only 40 bucks a month + 20 for insurance. The only…read morething keeping this from a 5 star are two things. First, it only has 1 entrance. Already happened twice where you had vehicles on both sides trying to enter and leave at the same time. So can cause a inconvenience if you're in a hurry. Second thing that is likely just needing to be looked at, is the exit connection signal from the app. I can never get the app to connect to the exit control BUT if I get close to the gate, it connects to the enter connection again allowing me to open the gate to leave with the enter option. Hopefully this gets looked into at least and fixed.

Great Experience and Easy to use Mobile App and friendly Customer Service. I use Public Storage for…read moreBusiness Purposes and find their pricing is most competitive.

After an apartment fire, we needed immediate storage. We were immediately able to rent a unit,…read morewith the office staff, and Manager, Tally, being very helpful with our needs. Due to costs of extended stay hotels, and the length of time (4-5 months) before we could possibly move back, family in Texas asked us to move in with them, thus we needed to get a PODS and Tally was very helpful with assisting PODS delivery and pick up as we had to move quickly. Comparatively, I don't know rental prices, yet we were very pleased with a reasonable rate, plus the added assistance of Tally and her staff regarding the logistics of the PODS, etc. We recommend them as our unit was clean and no issues with pests or otherwise. These are outside entrance storage units, thus not climate controlled, inside entrance; meanwhile, that would be a decision one would have to make depending on each's circumstances. For ours, it served its purpose, with Tally and staff being friendly and helpful throughout our ever-changing ordeal. Thanks!

This storage unit is by far the worst I've had to ever deal with in my life, the customer service…read morethere sucks, the staff is as helpful as a block of cement tied to your leg as you're trying to swim. There's a rat infestation in the whole property and for what it seems like they haven't put any effort into getting this under control whatsoever (that is not comforting knowing that anything you put in their storage units is subject to damage from these creatures so don't think about storing any prized possessions in there). If you care about the things you want to store at a storage place then I would highly recommend not to rent from here.

it's a very nice and clean facility. When I made my reservation, I was off for the fall special…read moreprice. When I got there, somehow my reservation had been canceled and my price doubled. So there's that.

super easy to open account and get a unit any time no hassles no people to deal withread more

Thank you John, we had driven 3 hours to the space at Public Storage we had paid for, to find out…read morethe code for the automatic gate did not work for the fenced in area where the Trailers were stored. But the code did work for an other gate on the premises meant for storage units, we drove in there and parked our enclosed trailer in grass. We left a message and received a follow up call from John explaining it was a new facility for them and he made all the necessary calls and emails to make sure we will not get towed away. Thank John for good customer service, problems happen in Life, thank you for not leaving us out in the cold!

internet price was $119 unit increase two times ending at $199 and I was not even their a year…read more asked for promotion prices because when increases happen we the new people got old prices makes no sense ... then after one late payment they put a lock on my unit till I paid even though two hurricanes just went through. could not access stuff I needed ! don't give your money here go up the road a few blocks ! Locked gate only works 1/2 the time - nobody is ever around to help with anything, dumpster is always full so never available

Name:Joel Johnson Address:10386 SE 52nd CT…read moreBelleview, Fl 34420 352-454-8136 dantzler0722@gmail.com Access Code:2379699 Unit:7N23 7Paid Through:May 26, 2022 Last Payment Date:Jul 26, 2022 Total Current Due:603.20 Next Payment :107.15 Next Payment Due Date :May 27, 2022 I haven't been able to pay my storage in 3 months. I have been trying to contact anyone anyone all I ever get is will have a manager call you.. A manager never calls me back I haven't been able to pay my storage in 3 months. I have been trying to contact anyone anyone all I ever get is will have a manager call you.. A manager never calls me back . I lost my job at the beginning of the year through no fault of my own. New owners came in and laid me off I've been trying to find work every sense. I just got a job and I will be able to pable to pay something soon.. My and my wife's dead son stuff is in our storage and we cannot lose it please do not let us lose our dead son's stuff his memories. I really need someone to call me back ASAP