The ease of making her appt and the explanation of the surgery, meds & follow-up, and the charge…read morefor the surgery. My husband and I were both very impressed with Dr. Wilcox, his evaluation of Dusty, and him taking the time to explain her surgery to us. Then I was surprised to get a call from Dr. Wilcox himself, earlier in the day than I thought it would be, telling me Dusty was out of surgery and when we could pick her up. We are VERY pleased with Dr. Wilcox (and he came highly recommended by Dr. Toman). When we went back to pickup Dusty, check-out went smoothly and our charge was less than we were quoted (different injury & surgery than was quoted) - plus Dr. Wilcox gave us a Military discount too. Thank you very much. 8am arrival, the place was instantly packed - but the staff and Drs. handled everyone & everything efficiently and appeared to be very organized. The same efficient service during checkout and pickup that afternoon. And everyone was so nice and helpful!!! We thank you all so much!!!

They are extremely good about trying to work you in when needed. All the doctors are attentive and…read moretruly care about their patients. I would recommend them to anyone and everyone.

Bridge City Animal Hospital has been a blessing for our family. Everyone on the staff has been…read morefriendly, kind, patient, helpful, and professional. The website is well done and makes reviewing/updating my dog's info, as well as scheduling appointments, very easy. The email and text reminders of upcoming appointments and healthcare treatments are incredibly helpful and much appreciated! When we come in for our appointments, my spouse and I, and Sophie (our GSD, Belgian "Mali-gator", Carolina Swamp Dog mixed-up pup) are always treated with respect, professionalism, and kindness, as our Sophie is very excitable and overly friendly - a real "a party on paws"! Sophie gets loved on by every staff member she meets, taken care of thoroughly, and she really seems to enjoy going to Bridge City Animal Hospital. Each staff member - from our reception/check-in/out team, to Doc Wendy, to the vet techs who do the puppy wrangling and have to test those fresh "tootsie rolls" we bring in for heartworms - is so friendly, so patient, so knowledgeable, and so awesome we are blown away! In my 65 years I can honestly say that Bridge City Animal Hospital is the best veterinary practice I have ever taken my pets to, and I highly recommend anyone in Orange, Jefferson, Jasper, and Chambers counties who needs veterinary care for their pets to contact Bridge City Animal Hospital. They are "the best in the business"!

I have a 13 year old dog that has only been to this vet. His teeth have gotten bad so we paid for…read morethe healthcare plan FOR HIS TEETH TO BE FIXED WHICH IS 650$!!!! Without that plan it's $1100.00. We soon we're told bolt has heartworms!!!!! He has been taking a pill monthly his whole life why was that not a part of the pill???? Southeast tx, someone should of let us know that he wasn't on heartworm medicine 10 years ago!!!! So, we have to do treatment for that which btw WAS NOT IN THE PLAN!!! So they tricked me and I still had to pay almost $400.00 for the heartworm treatment that nearly kills him and we cant finish. So now, after being told that I could be reimbursed if it went this way by the VETERINARIAN (not skinner) the "I'm way to big headed and completely rude" woman that does the billing is refusing to reimburse me!!! She actually offered me a store credit!!! My dogs almost dead and I have moved 100 miles away and I was told I would be reimbursed if this happens and you offer a store credit??? That was a jab in itself. NO COMPASSION FOR HUMANS THATS FOR SURE AND WAY MORE EXPENSIVE THEN ALL THE OTHER VETS IN THE BRIDGE CITY ORANGE AREA!!!!! I really can't believe it but it's true THEY TRICK YOU INTO PAYING FOR THAT HEALTH PLAN AND THEN YOU DON't get anything but more bills!!!!! I'm so glad I will never stop by there office again. HORRIBLY RUDE PEOPLE

Dr Blotner and his staff are amazing and compassionate. We have been using them for years and love…read morethem all. They are friendly and kind and loving toward our pets (kids) and us as well.

I've been going to them for years. They take care of your puppy with a happy heart and your Senior…read moredogs with compassion. Dr. Blotner and his staff are well trained and knowledgeable. I highly recommend this Vet.

Like most pet owners who find themselves at an emergency clinic, we arrived under heartbreaking…read morecircumstances after our large-breed dog suffered a heat stroke. Our dog was initially being treated at another clinic in Houston, TX, but they closed at 6:00 p.m. and did not have the after-hours staff needed to provide the critical care he required. Our regular veterinarian recommended this clinic because they have experienced emergency veterinarians available overnight, so we made the drive. Although our story didn't have the outcome we had hoped for, we would wholeheartedly recommend this clinic to anyone in need of emergency veterinary care. We were truly impressed by the compassion, professionalism, and exceptional level of care our dog received. The team kept us informed with proactive updates, took the time to explain every step of his treatment in detail, and, most importantly, showed genuine care and compassion for both our dog and our family during an incredibly difficult time. If we have an after-hours emergency situation in the future, this is where we will bring our animals.

1 star is too much for this clinic... 3 month old cat with a severe broken leg. Total visit $485…read more This was ubsurd. $124 exam (did nothing) $182 xray ( did not forward to my vet ) $105 splint / bandage( wrapped in gauze only) $55 pain meds for 96 hours ( lasted only 3) never again will this under qualified team assist any of my pets....

Took our Shepard mix in for a check up. When it came to blood work, they literally held her down to…read moredraw blood. Our baby wasn't having it. They said it's to prevent a bite. Our dog has NEVER bit anyone, EVER, but anccording to this licensed Vet it's because "she's older now.". She's only 6. She knows her commands. Sits, lays and "all the way" which is her laying flat on her side, and then some. When asked for a treat to help her not focus on the shot and have her do the commands the vet said "we don't reward bad behavior." Dog was brought for a callous on her elbow. I'm a big believer on energy, and my dog wasn't feeling this place at all, for whatever reason. I've never had a vet hold any of my dogs down for blood work. I'm talking pure bred European Dobermans, Mals and much more "intimidating" breeds than a Shepard mix. If you're worried about a bite, put a muzzle on or refuse service. You don't hold the dog down, when worried about a bite. Very weird experience, however they didn't charge us, as nothing was done, and we will continue going to the vet we used prior. Came here because we just moved to this area and it saved us a drive but it didn't spare my dog any. We'll continue to make an hour round trip for a vet who can handle our beloved dog with care and doesn't put her in fight or flight mode for simply drawing blood.

Dr Kennedy has been Bellathedog's vet since she was six weeks old. She is almost 14 and in really…read moregood health. She's had two surgeries and the doctor was clear with instructions. I have witnessed her smile lots of times. I receive a printout every year. I would recommend her clinic to anyone needing a good vet.

This has been my go-to veterinarian for a LONG time. Dr. Read always takes care of my Carly. He is…read morefriendly, honest, and patient. The same goes across the board for his entire staff. They never leave me waiting long and Carly is always happy to see them. They are her family too! The prices are decent and they even have a way to get your medicine shipped to you! How convenient!

I NEVER thought I would be writing this type of review, but here we are. The first problem I ran…read moreinto was lack of communication. I've been dealing with this vet since I was in middle school, I am now in my late twenties; I've NEVER had any problems previously... so for me to get to the point of having to relocate my fur baby to a different veterinarian, is HIGHLY disappointing. My contact information has been the same - I would get reminder emails all the time. At some point the emails stopped, but I took it as my baby wasn't due for any shots. After a while, the length of time became concerning so I contacted the office. I find out she's overdue for shots; they have my email, never attempted to contact. I gave them my new phone number the last time my baby had shots... they never updated the number. An easy fix though, so I didn't make an issue of it. When I got her in for her appointment, I let the young lady at the front desk know about my fur baby having frequent loose bowel movements & vomiting. We still cannot go to the back with the vet to see what's going on, so I had to trust that my message was properly relayed. When my baby was returned to me, it was said everything was fine, whatever "everything" is. They also sent her some medicine mixed with water for her to take. (Quick side note - my baby has been 6 pounds for YEARS; that is her final adult weight, she has been that weight for EVERY visit since about 2017). After giving it some time, I STILL seen that my baby was feeble, as well as still having consistent loose bowel movements AND vomiting; so I called & left a voicemail on last Friday. It is now Monday (2|13) & I hadn't heard anything back. I took it upon myself to call on my lunch break. The lady I spoke with, gave me one hell of an experience. When I expressed to her what happened & how my baby is STILL sick, she tells me that when the vet took a fecal sample, she didn't have diarrhea... since when does diarrhea momentarily stopping, mean it doesn't exist? I also asked her, what my baby weighed her last visit, since everything is "fine"? She gets quiet, then lowly says "5.3 pounds"... so I proceed to tell her how "my baby has NEVER weighed under 6 pounds, & you would think the fact that her weight has dropped, would be some type of cause for concern" her response to me is "ma'am that's not even 1 pound"... so what?! Every problem starts small. I've given ALL these symptoms, on top of you all seeing the drop in her weight, and still nobody is concerned? During this conversation, she constantly called my baby a "he", if you have my information pulled up from the system, you see my baby is a female, why do you keep referring to her as a "he"? So when I finally told her my dog is a "she" she goes on to say "she, he, YOUR DOG, didn't have diarrhea when the doctor took a sample". I've never spoken to someone sooo insensitive like this before in my life! I've been coming here for YEARS, I have a STRONG emotional attachment to my baby; so for her to HEAR the frustration & hurt in my voice, AND disregard my concerns about my baby's health when I put my money & trust for my baby's life into this business, is ABSURD. You'd think that once all other options have been cancelled out, they'd run further tests or do further examining if I'm telling them she's WEAK, if I'm telling them I can feel her bones, if I'm telling them she's throwing up & has diarrhea. Who thinks that since a dog isn't throwing up or having diarrhea in the moment, that everything is fine if they've consistently been sick? I am DISGUSTED with the lack of sympathy from the staff at this establishment. I will NEVER bring my baby back here ever again! I pray they didn't miss anything detrimental that'll put my baby's life at risk.

I have been using Bmt West for over 20 years. Dr. Seymour shows he cares about your animal. There…read moreis always a solution & I leave feeling good about the health of my pet. My Family.

What a wonderful clinic the staff are very caring very informative. I rescued a dog who was very…read moreshut down and they were very gentle and kind with him and the vet. Dr. Seymour is very experienced and very personable very professional highly recommend Beaumont West clinic.

Excellent care for our newly acquired King Charles rehome. The clinic "squeezed" us in as we are…read moretraveling through. Very thorough examination and appropriate treatment for allergies. Thank you for your care.

Dr Seymour is the most caring and gentle bet i I have dealt with. We have been with him for over 20…read moreyears.

I've had nothing but wonderful experiences since becoming a client at Delaware Animal Clinic. Every…read morevisit leaves me feeling well taken care of, educated, and genuinely supported. The team communicates clearly and follows up, which gives me so much peace of mind as a pet owner. I especially want to recognize Reagan at the front desk. Over the past few weeks, while some of the vets were out of town, she consistently followed up, kept me informed, and made sure I understood the next steps in my cat's care. Even when I was feeling emotional, she handled everything with professionalism, warmth, and true compassion -- which meant more than she probably knows. They're now helping coordinate a referral to a dermatologist for my cat's skin and allergy issues, and I'm incredibly grateful for the thorough care throughout this process. I highly recommend Delaware Animal Clinic to anyone looking for a team that truly cares. -Jennie

I've been taking my cat to DAC since he was a kitten. Facility is nice and new and the staff was…read morealways friendly and helpful. As other reviewers state, they are rather expensive, but I have great pet insurance and I am a firm believer in "you get what you pay for" so I never shopped around for a cheaper place since I was happy with their care. Always had a good experience with them until recently. I don't know what has happened, but this is my third time in the last year to have an issue getting an appointment. No one ever answers the phone anymore and when I leave (numerous) messages they never get a response. Last time my cat was sick and I called because the course of treatment wasn't working, the receptionist told me a vet tech would call me right back. Never heard a word from them and ended up bringing him to another vet. Not wanting to start over with a new vet I tried calling when it was time for his annual wellbeing check and vaccines. Never got a call back and ended up at another vet again. Today was the last straw. Cat has been vomiting since 11:00pm last night. I called today and left messages twice with no response. I will be taking him elsewhere from now on. Not sure what happened, but if you're thinking about becoming a client of theirs I would think twice. There are still plenty of vets in Beaumont that actually answer their phones and return your call.