I waited several weeks before writing this review so I could evaluate the experience as objectively…read moreas possible. Summary I brought a pregnant dam to this clinic for an emergency C-section after labor stalled. The initial surgery resulted in severe internal bleeding that required a second emergency surgery later the same day by a different surgeon to save her life. Communication throughout the process was poor, and my dam and puppies were kept at the clinic for more than 24 hours. After discharge, the puppies were significantly underweight, dehydrated, and in poor condition. All puppies contracted canine parvovirus despite the dam being fully vaccinated. Full Experience We recently relocated our kennel to the area and had a large-breed dam whose labor stalled approximately three hours after delivering her first puppy. The emergency clinic we had previously vetted was closed, so out of necessity I brought her to NVC at approximately 4:00 a.m. on 5/5/2026. After the initial examination, bloodwork, radiographs, and ultrasound, Dr. James Longoria recommended proceeding with a C-section. He assured me that he routinely performed C-sections and spays and advised that spaying during the final C-section would be more cost-effective. Before surgery, I specifically asked whether oxytocin would be administered in an attempt to stimulate labor before performing surgery. I was told it would be. However, the medical records I later received contain no indication that oxytocin was ever administered. I was also told my dog would be seen immediately. Instead, the surgery began significantly later than I was led to expect. Around the time I had been told discharge would occur, I returned to the clinic and was informed that my dog was still in surgery. When I questioned the delay, I was told the procedure was taking longer because of the size of the blood vessels that needed to be closed. During this time, staff asked me to bring in the puppy that had already been delivered at home so it could nurse with the dam and litter. Believing this would be in the puppies' best interest, I agreed. Several hours later, after repeated attempts to obtain updates, I received a call from lead surgeon Dr. Brady Hanson requesting permission to take my dog back into surgery because she was not doing well. I immediately consented. Dr. Hanson later informed me that he had found multiple sites of internal bleeding and had to perform emergency corrective surgery. He also administered multiple blood transfusions. In my opinion, Dr. Hanson saved my dog's life. He communicated clearly, acted decisively, and was transparent about what had occurred. For that, I am genuinely grateful. Unfortunately, communication from the clinic as a whole remained poor throughout the remainder of the hospitalization. I repeatedly called seeking updates and was consistently told that the puppies were doing well and nursing normally. I specifically asked whether puppy weights were being monitored to ensure proper neonatal development and was told that they were. On 5/6/2026, I was finally told I could pick up the dam and puppies. Upon discharge, I was shocked by the condition of the puppies. They were significantly underweight, dehydrated, and appeared to have received inadequate care during their first 32 hours of life. When I requested their birth weights, I was informed that puppy weights were not recorded because only the dam was considered the patient. This directly contradicted what I had previously been told when I specifically asked whether weights were being monitored. Every puppy developed canine parvovirus. Because the dam was fully vaccinated and we've never had parvo in our program, I can only speculate as to how this occurred. My concern is that the puppies may not have received adequate nursing and colostrum during their critical first hours of life, especially given the dam's medical complications and need for a second surgery. Regardless of the cause, I spent the next three weeks providing around-the-clock intensive care to save the litter. Thankfully, all puppies survived with the guidance and treatment provided by my regular veterinarian. Final Thoughts My total bill was $5,212. The clinic did not charge me for the second surgery that was required to correct the complications from the first procedure. The financial cost, however, pales in comparison to the time, emotional stress, and ongoing expense of managing a parvovirus outbreak and decontaminating our home and kennel property. While I am thankful to Dr. Hanson for saving my dog's life, my overall experience with this clinic was deeply disappointing. Between the surgical complications, inconsistent communication, conflicting information regarding puppy care, and the condition of the puppies at discharge, I cannot recommend this facility. If faced with another emergency, I would choose to drive to Houston or to a 24-hour clinic across the Louisiana border rather than return here.

Drove two hours for my cat's UTI/blockage treatment. Paid $4,200 for a two-day catheter and…read moremonitoring. He went in Tuesday after I found him straining with blood drops on the tile. They removed the catheter Thursday and had us wait 12 hours, which is standard, to see if he'd urinate normally. He re-blocked. Their "plan"? Another $4,200 to reinsert the catheter over the holiday weekend because no surgeon was available until Monday, plus $7,000 for the actual surgery. Total: $15,400. At no point did anyone explain the real risks, the high likelihood of re-blocking, or actual surgical outcomes. Zero transparency. They told me over the phone we would get a $1,084 refund if we chose euthanasia, minus the $84 communal burial fee, so around $1,000. When we showed up to say goodbye--because $15k is not realistic for most people--the refund suddenly dropped to $770. The excuse? One employee said they "checked his urine again," after we had already made the decision. Another said we were charged $230 for another day of hospitalization, even though we returned the same day as the supposed checkout time. It felt like numbers were being invented on the spot. They also pushed credit applications hard, trying to funnel us into financing their inflated corporate prices. And one more thing: On Tuesday when I dropped him off, I didn't have the full $4,200 immediately because I had to transfer money from savings--like any normal person in an emergency. I told them I could pay $2,000 now and the rest the next day when the transfer cleared. I even gave them the card number to charge. They still refused to treat him until every dollar was paid upfront. No compassion. No flexibility. Pay in full or your pet doesn't get help. This is a private-equity-owned clinic, and the behavior shows it: predatory pricing, shifting numbers, no empathy, and zero interest in the actual animal. My cat's life was effectively held behind a paywall. If I could give negative 1,000 stars, I would. Terrible care, terrible ethics--only the bathroom was clean. Save your pet's life, go somewhere else! If you have a similar story, feel free to reach out to me on IG: praecordiasghost I'd like to hear it.

They will not see your pet (even if already established) if you have an emergency and don't have an…read moreappointment. Run, don't walk, to a vet that will do the right thing!

We have been taking our dogs and cats to Dr. Crenshaw since 1997 and have always had good…read moreexperiences there. Dr Crenshaw and his staff have always been kind to our animals and to us. We will be taking our fur babies to him until we get too old to get there! Becky, Roy and Pamela Wyatt

My pets have received excellent care at this practice, since 1998. I wholeheartedly recommend these…read moreprofessionals. Deborah Vanover

We've entrusted all our pets' health and wellbeing to Harvey Schneiter for over 20 years. He is our…read morecountry doc - down-to-earth, caring and very knowledgeable in his field. If you live your pets like family, then he is the one to trust in their health.

I have found the vets at this clinic, Dr. Vignes and Dr. Westin, to be thorough, competent and…read morekind. They not only are concerned and caring with my sick dogs but they are caring about the money I spend to keep them happy and healthy. Good vets don't just treat animals, but they have to be good with people too. These vets check all the boxes.

Dr. Wiener has retired. The new group that purchased his practice is awesome. Very caring and…read morehelpful. When I had to put my elderly boxer down, I stayed with her and loved on her until the end. I have 4 Corgis that I still take to the clinic, the staff is great and the office is clean. I highly recommend them for your fur baby!

I used to really like Delta Equine Center when I could take my dog or cats to see Dr. Appleton…read more Since they moved to the new center, I never know who will be examining my pet. And I have been upset that the cost of my last few visits for my cat(s) has been around $160 per visit! I now have 3 cats, so I guess I am going to have to look elsewhere for veterinary care after nearly 20 years.

My baby broke his leg last wednesday and I called the Center cause my daughter in law takes her…read morebabies there. Well anyways they calmed me down cause i was a mess. Dont forget my baby broke his leg. Any ways he had surgery twp days later and hes home now resting and enjoying being spoiled even more. You guys took very good care of lucky gave me up tp date details about lucky. And now they call and check up on him. I definetly will be taking my other baby there. THERE ARE THE BEST AND GOD BLESS THEM IN THE WORK THEY DO. You cant put a price on the love that you have for you babies. Thank You again

overall never taking my dog or any of my pets there they just want your money and they don't care…read moreabout your animals wellbeing one bit they are the WORST veterinary ever!!! I've gone to McGowan vet a couple times because my dog has a tumor and I was gonna get him neutered but the first time I went in for an exam they checked him out and charged me the money for the exam then they proceeded to setup an appointment for his surgery date. when the time for his surgery came around I went into the exam room before the took him in to get surgery and they took his blood and told me that his blood was to thin to do surgery so then they proceeded to give me a prescription for him to take for couple weeks and they charged me again and set back the appt for a month and they had told me that it's normal and that it happens all the time that they have to give dogs that medicine and send them home so I proceeded to tell them that if it's normal why didn't they do that in the beginning when I first came in to set up an appointment for his surgery so I wouldn't have to take him home for a whole month and they couldn't give me a straight answer and so I took him home and two weeks after he had been home he started to mess with the tumor (licking it) so I called the vet and asked if they could move his appointment sooner because my dog looked like he was in pain and they moved the surgery date sooner and that was the end of that after a week or so that I had called them one day he started crying really loud and started licking his tumor and I noticed that it started to bleed so I called McGowan vet and told them what was happening and they said that they could set up an appointment for another exam before his surgery so I then took him to his exam that they had set for him and the only thing they did was looked at him said " yep it's starting to bleed and needs to be taken care of " she proceeded to do nothing but tell me that I already had a date set for the 10th which I had already known i took him in because they said they could do something so the only thing they did was tell me the date of the surgery and charged me once again (they did absolutely nothing) so then I came home and 1 day before his surgery they call me and canceled his surgery due to a inconvenience they had and told me to call dowlan veterinary hospital instead I then proceeded to tell them that I've spent so much money with them already for countless and POINTLESS exams and that if that money could be transferred to dowlan veterinary hospital or get my money back because now I have to redo all those exams and with another vet since they had an inconvenience and my dog NEEDS the surgery asap they then said no they can't and I told them so all that money that I had given yall was pointless the only thing she could say was "sorry" and hung up.

Nice people they were able to help both of my cats. visit went very well. I have another…read moreappointment to get one of my cats teeth cleaned.

Dr Read is great! I have been looking for a good Vet for 7 months, and had gone through 3 others…read morebefore trying Dr Read. I wish I'd of found him sooner! He is what I like to call, an old times Vet...a no nonsense doctor. He gets in there and checks out your pet and does what's necessary. He is the only Vet that has ever been brave enough to get all up into my 250 lb mastiffs jowls! The ailment called for it and Dr Read jumped right in there with no hesitation! He and his staff are great, and they don't try to drain your bank account. I highly recommend!

We took our cat, who had an infection in her mouth and eyes, and they squeezed us in without an…read moreappointment. She received 2 shots, eye drops and a followup appointment in 2 weeks. Satisfied all around so far

Maggie was treated expertly and is now fully recovered xxxxxxxxx…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxddddxxxx